Recent Posts

How Partnering with SERVPRO of Eastern Niagara County Helps You Restore and Rebuild After a Disaster

2/9/2024 (Permalink)

Newly Constructed Kitchen SERVPRO of Eastern Niagara County specializes on Construction Services

When disaster strikes, the path to recovery can seem daunting. That's where SERVPRO® of Eastern Niagara County comes in, guiding you through the restoration and rebuilding process with expertise and compassion. Our all-encompassing approach ensures that from the moment disaster is assessed to the final touches of reconstruction, every step is handled with precision and care. This introduction sets the stage for understanding how SERVPRO's seamless integration of services not only restores your property but rebuilds your peace of mind.

Restoration and Clean-Up

At SERVPRO of Eastern Niagara County, we understand the importance of a thorough and efficient cleanup process following any disaster. Our team is equipped to handle a wide range of cleaning needs, from water and fire damage to mold remediation and even biohazard situations. We utilize state-of-the-art techniques and equipment to ensure your property is cleaned, sanitized, and deodorized to meet the highest standards. This foundational step is crucial in mitigating further damage and setting the stage for the rebuilding phase, ensuring a smooth transition from restoration to reconstruction. 

The Reconstruction Process

Following the cleanup, the rebuilding phase is a crucial part of our dedication to completely restoring your property after a catastrophe. This service includes all aspects of restoration, from small fixes to extensive reconstruction projects, aiming to return your property to its pre-disaster condition, making it "Like It Never Even Happened". The experts at SERVPRO of Eastern Niagara County are fully prepared to manage the entire reconstruction process, easing the burden associated with the rebuilding efforts post-disaster.

Why Choose SERVPRO?

When it comes to restoration after a disaster, SERVPRO of Eastern Niagara County is your single point of contact when it comes to cleaning and reconstruction. By allowing SERVPRO to be your advocate for reconstruction, you don't need to worry about managing multiple repair teams. SERVPRO of Eastern Niagara County has you covered. On top of a single point of contact, SERVPRO also helps you in navigating the insurance claims process and assists in coordinating the necessary paperwork, giving you a quicker and easier experience.


SERVPRO of Eastern Niagara County exemplifies resilience and expertise in the face of disaster, offering a comprehensive range of services from initial cleanup to complete reconstruction. With our approach and focus on quality, efficiency, and customer care, SERVPRO of Eastern Niagara County not only restores properties but also peace of mind, making disasters "Like It Never Even Happened." This dedication to excellence and comprehensive support underscores why SERVPRO of Eastern Niagara County is the preferred choice for disaster recovery and reconstruction. Contact us today!

Understanding Black Mold

1/23/2024 (Permalink)

Black Mold on Ceiling Black mold growing on ceiling, potentially compromising the integrity of the building

What is Black Mold, and Why is it a Concern?

Black mold, scientifically termed Stachybotrys chartarum, is a toxic mold variant that thrives in damp, humid conditions. Often characterized by its dark coloration, this mold is not just an aesthetic concern but poses significant health and structural risks. Its spores can exacerbate respiratory problems, allergies, and even lead to more severe health issues, particularly in those with compromised immune systems. Beyond health risks, black mold can also undermine the structural integrity of buildings, leading to costly repairs and devaluation of property. It is crucial for home and business owners to understand the gravity of black mold infestations and take proactive measures to mitigate its growth and spread.

Primary Causes of Black Mold Growth in Buildings

Understanding the root causes of black mold growth is essential for effective prevention and treatment. Primarily, black mold thrives in environments that provide moisture, organic material, and adequate temperatures.

  1. Moisture: The predominant factor for black mold growth is excess moisture, which can originate from several sources such as leaking pipes, roof leaks, condensation, or high indoor humidity. Buildings with poor drainage systems or those that have experienced flooding are particularly susceptible.
  2. Poor Ventilation: Inadequate ventilation in buildings leads to moisture accumulation, especially in high-humidity areas like bathrooms and kitchens. This lack of airflow not only supports mold growth but also prevents the drying out of damp areas, further exacerbating the problem.
  3. Building Materials: Black mold feeds on organic materials found in many building components like wood, drywall, and insulation. These materials, when exposed to moisture, provide the perfect breeding ground for mold.
  4. Temperature: Mold thrives in warm temperatures, typically found indoors. Buildings with inconsistent temperature regulation or poor insulation can have pockets of warmth that encourage mold growth.

Addressing these key factors is crucial in preventing and managing black mold in any building. By controlling moisture levels, ensuring proper ventilation, and using mold-resistant building materials, the risks associated with black mold can be significantly mitigated.

Identifying Early Signs of Black Mold

Early detection of black mold is crucial in preventing its spread and mitigating potential health risks. Being vigilant about the signs can help in taking timely action. Here are key indicators to watch for:

  1. Visible Growth: The most obvious sign is the appearance of dark, often black or greenish-black, splotches on surfaces, particularly in moist areas like bathrooms, kitchens, and basements.
  2. Musty Odors: A persistent musty, earthy smell is a strong indicator of mold presence, even if it's not immediately visible. This odor can be particularly noticeable in closed spaces or upon entering a room.
  3. Water Damage: Signs of water damage such as water stains, discoloration, or peeling wallpaper/paint can indicate potential mold growth areas, especially if the area remains damp.
  4. Health Symptoms: Unexplained allergic reactions like sneezing, sore eyes, nasal congestion, or skin irritation when at home may suggest mold presence. People with asthma or respiratory conditions may notice worsening symptoms.
  5. Humidity and Condensation: Excessive humidity and condensation on windows, pipes, or walls create ideal conditions for mold growth. Regular monitoring of these areas can help in early detection.

Regular inspections, particularly in prone areas, are essential in catching mold growth early. If any signs are detected, it’s advisable to seek professional assessment to determine the extent and necessary remediation steps.

Effective Strategies for Preventing Black Mold Growth

Preventing black mold growth is more manageable than dealing with its aftermath. Implementing effective strategies can significantly reduce the risk of mold infestation in any building. Here are some key preventive measures:

  1. Control Humidity Levels: Maintain indoor humidity levels between 30-50% using dehumidifiers and air conditioners. This range hinders mold growth.
  2. Enhance Ventilation: Increase airflow in high-moisture areas like bathrooms and kitchens by using exhaust fans and keeping windows open when possible.
  3. Immediate Water Damage Response: Address water leaks and spills promptly. The faster you dry the area, the lesser the chance for mold to grow.
  4. Regular Maintenance Checks: Conduct routine inspections for leaks in roofs, pipes, and walls. Early detection and repair of these issues can prevent mold proliferation.
  5. Use Mold-Resistant Products: When building or renovating, consider using mold-resistant drywall, paints, and building materials, especially in moisture-prone areas.
  6. Keep Spaces Clean and Dry: Regular cleaning and vacuuming with HEPA filters can reduce mold spores in the home. Ensure that areas like bathrooms and basements are well-ventilated and dry.
  7. Proper Insulation: Ensure your home is properly insulated, including windows, doors, and pipes, to reduce the chances of condensation which can lead to mold growth.

Implementing these strategies creates an environment that is not conducive to mold growth, thus safeguarding the structural integrity of the building and the health of its occupants.


Combatting black mold effectively hinges on awareness and proactive prevention. Recognizing the early signs and understanding the causes is vital for maintaining a healthy environment in our homes and businesses. Simple measures like controlling humidity, ensuring good ventilation, and addressing water-related issues promptly can significantly deter mold growth. Regular maintenance and vigilance are key. 

Need Expert Mold Remediation? Contact SERVPRO® Today

If you're facing mold challenges in your home or business, don't wait for the problem to escalate. SERVPRO of Eastern Niagara County's professional mold remediation services are your solution. Our team of experts is equipped with the knowledge, tools, and experience to efficiently identify, address, and prevent mold issues, ensuring your environment is healthy and safe. Trust SERVPRO of Eastern Niagara County to provide effective, thorough, and timely mold remediation services. Read more about our mold remediation services or give us a call today!

What the Polar Vortex Means for Your Pipes

1/15/2024 (Permalink)

Thermostat in Snow Polar Vortexes bring exceedingly cold temperatures

As the winter weather continues, "Polar Vortexes" become far more likely, signaling plummeting temperatures and severe weather conditions. This meteorological term, often associated with bone-chilling cold, can have a profound impact on daily life, particularly for homeowners and business owners. In addition to several drops in temperature to worry about, polar vortexes also heavily affect plumbing systems. As temperatures dive, the risk of pipes freezing and subsequently bursting increases, potentially leading to severely damaging water floods. Understanding the polar vortex, how it affects plumbing piping, and the necessary preventive measures are essential for bracing for the winter months. SERVPRO of East Niagara has crafted some preventive measures you can utilize to ensure your plumbing stays safe during the ongoing polar vortex.

Understanding the Polar Vortex and Its Impact

A polar vortex is essentially a vast expanse of swirling cold air that typically envelopes the polar regions. However, during the winter, the vortex at the North Pole often expands, pushing frigid air toward the equator and affecting much of the Northern Hemisphere. This shift can result in a sudden and steep drop in temperatures, often catching businesses and residences off-guard.

The critical issue with these plummeting temperatures is their effect on water pipes. Water expands when it freezes, and this expansion can exert extraordinary pressure on pipes, regardless of whether they are made of metal or plastic. When the pressure becomes too great, pipes can burst, leading to water damage, the potential for mold growth, and the need for repairs on top of restoration and cleaning services.

Prevention and Protection

To mitigate the risks of a polar vortex freezing your pipes, consider the following preventive steps:

  1. Insulate Pipes: Wrapping exposed pipes in foam insulation, particularly those in unheated areas like basements, attics, and garages, can significantly reduce the risk of freezing.
  2. Maintain Consistent Indoor Temperature: Keeping your home heated consistently, even when you're away, helps keep the internal temperature of pipes above freezing.
  3. Allow Faucets to Drip: Allowing a slight drip in faucets can prevent pressure buildup within pipes, reducing the risk of freezing and bursting.
  4. Drain Water from Pools and Sprinklers: Drain water from the swimming pool and sprinkler supply lines following the manufacturer's instructions.
  5. Close Inside Valves Supplying Outdoor Hose Bibs: After removing and draining outdoor hoses, close the inside valves that supply these bibs but leave the outside valve open.
  6. Insulate Vulnerable Spaces: Increase insulation in areas like attics, basements, and crawl spaces to maintain higher temperatures.
  7. Open Cabinet Doors: Allow warmer air to circulate around plumbing by opening kitchen and bathroom cabinet doors.

The polar vortex, while a natural weather phenomenon, poses a significant challenge to plumbing, particularly regarding the risk of frozen and bursting pipes. By understanding this meteorological event and taking proactive, preventative measures, you can safeguard your home against the potentially devastating and costly consequences. Prevention actions are far more effective and less costly than repair. Stay warm, stay informed, and prepare your home for whatever the winter brings. 

Should you incur any water or storm damage during the Polar Vortex, feel free to contact SERVPRO of East Niagara, and we'll make it "Like It Never Even Happened!"

Tips for Keeping the Rain Outside Where It Belongs | SERVPRO of Eastern Niagara County

8/15/2023 (Permalink)

summer rain with hail falls on the roof of slate Has a summer storm caused water damage in your home or business? SERVPRO of Eastern Niagara County has your back!

Rain, rain, go away, come again another day. We certainly appreciate when it does rain so we can get a break from the heat but also to help our grass, flowers and gardens grow. 

What we don’t appreciate, however, is when the rain manages to make its way into our homes. Even just a little bit of water where it shouldn’t be can cause significant water damage. Catching it early or preventing it altogether is always ideal. 

Our water damage restoration team wants you to stay dry during any sort of weather this summer, so use the tips below to keep the rain outside where it belongs. 

Preparations Around Your Home
Each storm system that passes through has some sort of wind that can easily pick up yard debris or drop leaves into your gutters. Over the course of a single season, your gutters can get really full of yard waste! 

If that rain has nowhere to go and can’t flow down your gutters and downspouts, it will eventually back up onto your roof and force its way under your shingles and into your attic. 

Cleaning out your gutters often can help encourage any rain that does fall to flow down and away from your foundation. You should also make sure your sump pump is in working condition before a heavy rain comes to town. Sump pumps are a reliable way to pump excess ground water out of your basement, and you don’t want to discover that it is not working when the rain is pouring down and leaking all over your basement floors. 

Securing Your Spaces

Checking on your roof is also a crucial part of your preparations. Since rain will fall directly on it, it is the first line of defense when it comes to keeping you safe and dry. 

Any sort of gaps or cracks along your roof line or missing shingles can cause water to leak and drip into your attic and eventually down your walls. 

Do a thorough inspection of your roof after every storm and tend to issues quickly to avoid more serious damages down the road. You should also do the same with your windows and doors. Check the seals and frames for signs of wearing or deterioration and add new caulk or fix these issues right away as well. 

How SERVPRO® Can Help

Even if you take all of these precautions in the hopes of avoiding water damage, water can have a mind of its own sometimes and still leave you with water damage. Don’t fret! 

Our water damage restoration team is trained to respond to water issues after a storm, and we can make sure your space is dried out and the excess water has been removed. 

We operate on a “restore vs. replace” mentality, so we will dry everything we can in the hopes of saving as many of your possessions as possible. Once everything is dry, we can repair warped floors, ruined carpet and soggy drywall with ease. 

Don’t suffer through water damage alone! Call SERVPRO of Eastern Niagara County for immediate assistance.

We are here for all of your water damage restoration needs. Contact us today at SERVPRO of Eastern Niagara County.

What to Do First After a Storm | SERVPRO of Eastern Niagara County

7/27/2023 (Permalink)

Tree Damage to Roof after Major Monsoon Has a recent storm damaged your home or business? Call SERVPRO of Eastern Niagara County to clean up your space.

We all know how strong summer storms can be in the Lockport community. Strong winds can whip across the lake and bring heavy rain, hail and the occasional tornado our way. 

While we do our best to stay connected to the weather reports and we start preparing our family and home, some storms can take us by surprise or can be stronger than originally thought. 

If you are hunkering down and realize that your home is being damaged in the storm, stay calm! Your top priority is keeping your family safe—and your home will come later. Our team lays out some steps to follow as soon as the storm passes, so read on to learn more and to gain some insight for the next round of storms that come our way. 

Assessing the Damage

Storms come in all shapes and sizes, which means the resulting damage can be that way, too. Once the storm threat is over and there are no additional storm clouds on the horizon, cautiously leave your safe shelter location and start assessing the damage. Watch your feet and walk carefully as broken glass, loose boards or other safety hazards may be present.

Take photos of any damage you see. Large impact damages will be obvious to your insurance company, but even minor hail damage or a water spot that wasn’t there before should all be documented. 

If it is still actively drizzling or the wind is still blowing through, secure your home as best you can with tarps and boards while you wait for SERVPRO® of Eastern Niagara County to arrive.

Our Storm Restoration Process

Depending on the severity of your damage, it may seem overwhelming at the time. Thankfully, our storm restoration team is ready to respond at all hours of the day, and we will jump into action as soon as you call us. We will ask you a lot of questions during our first phone call to help get a better idea of the damage and then hop in our trucks and make our way to you.

Our first priority is to further secure your home from the elements, and we will also start drying out your home to get rid of the excess water and moisture. From there, we can restore and repair anything that was damaged by the storm. This can include everything from minor drywall repair to entire rebuilds of rooms or sections of your home.

We won’t stop cleaning, sanitizing and restoring until you are 100% satisfied with the final product. Your home is our home while we are in it, so we will treat it with care and compassion until all traces of the storm damage are gone. 

SERVPRO of Eastern Niagara County is here for all of your storm damage needs. Call us day or night. 

What to Know About Our Construction Process | SERVPRO of Eastern Niagara County

7/26/2023 (Permalink)

yellow safety helmet on workplace desk with construction worker team hands shaking Need help with home remodeling and construction? Call SERVPRO of Eastern Niagara for all your home needs.

Flipping through Google search results and looking for a vendor to complete a construction or remodel project on your home? You’re probably a little boggled by all the results.

Let our SERVPRO® team do the legwork for you by sharing why we’re the best option for construction services in our area. We’ll start with the most obvious reason: We’re your neighbors!

SERVPRO of Eastern Niagara County is locally owned and operated, which means we live and work in the community with you. We know the ins and outs of our county and how to handle the unique needs we face here. That knowledge helps us provide exceptional construction services.

Want to learn more about what sets us apart as a construction vendor? Keep reading to get the details about our process.

We Act Fast

Many times when you need construction work done, it can’t wait. That’s definitely the case when you face home damage of some sort. Here at SERVPRO, we understand that and our 24/7 availability is our solution.

If you experience water damage, storm damage or fire damage, we’ll start by completing the restoration part of your project. This means mitigating the damage that was left behind—the pools of water or residual smoke, for example.

Once that’s done, we’ll get started on reconstructing your house, making it look “Like it never even happened.” We keep our timeline tight and sharp to get your house back to preloss condition fast.

We’re Thorough

When you partner with SERVPRO, we handle it all. Once you give us a call, we jump into action. We’ll first assess the damage you face, then create a project plan to restore and reconstruct your home.

When we say we handle it all, we mean it. We use specialized equipment to handle the initial problem, like that pool of water we mentioned—and our team goes to work to save as many of your belongings as possible, as well as the structure of your home.

Once we start the work, we don’t leave until you’re satisfied with the final product. We’re there from start to finish.

We Act on Your Behalf

We’ll also handle some of the aspects of a restoration and construction project that might befuddle the average homeowner. This includes obtaining appropriate construction permits, ensuring we’re adhering to all pertinent regulations and even working with your insurance provider to get your claim processed quickly and seamlessly.

We’re truly here to make the process easier on you, because you have enough on your plate.

Have a construction need? We’re here to help. Reach out to us today to get started! 

Fire Pit & Outdoor Fire Safety | SERVPRO of Eastern Niagara County

6/16/2023 (Permalink)

Close up shot of searing hot coals burning brightly on their undersides Fire pits can be dangerous. If your fire spreads outside its pit, call SERVPRO of Eastern Niagara County to restore your home to preloss condition.

Is there anything better than gathering outside with the family? Watching the kids play peacefully and hearing the crickets chirp and birds sing can be magic in and of itself, but add a fire pit or throw some burgers on the grill and you have a night where core memories are made.

Enjoying our outdoor space often includes an open flame, even if it’s just a few candles to set the mood (and deter the bugs). We may also need to use fire to keep our yards clear of debris, especially when the leaves start falling.

Any time you have an open flame outside, though, there is the potential for things to go very wrong very quickly. Fortunately, with a few precautions in place and a little extra planning, you can keep your home and your family safe from fire disasters.

Fire Pit Safety

Fire pits are a great way to create a common space to gather with your family in the exterior space of your home. Sitting around a fire evokes all the warm and fluffy good feelings you enjoy sharing with the people you love most, and marshmallows are always a welcome treat.

When they are not handled correctly, however, fire pits can turn dangerous quickly.

Fire pits should be placed at least 10 feet from any existing structures, and loose limbs, leaves and other debris should be cleared out before every use. Only use materials intended for burning in a fire pit, and never add accelerants to the flames. Avoid wearing loose clothing while you are near the fire pit, and make sure kiddos and pets can stay a safe distance away.

Always check local codes before adding a fire pit to your yard. Never leave a fire pit unattended, even if it means staying up well past your bedtime to ensure every red ember is extinguished.

Open Flame Safety

If a fire pit isn’t for you, there is a good chance you will still use some kind of open flame when you spend time outside. Candles and grills are common sources of both house and wildfires when they are not used appropriately.

Burn candles on a non-flammable surface, and if you are lighting any kind of torch-style candle, place it away from anything flammable and only use approved fuel sources. Never leave a hot grill unattended, and make sure you are cooking in an open space to prevent flames from reaching any overhangs as well as to avoid any fume inhalation.

If you plan to burn debris, always check for permit needs, burn bans and the weather. Skip open flames altogether when the wind is high or there hasn’t been rain in a while.

Enjoy every moment by staying fire-aware and preventing unnecessary fires in your outdoor living space.

Do you have fire or smoke damage in your home? Contact us for fast restoration.

Atlantic Hurricane Season 2022 Update

9/2/2022 (Permalink)

National Hurricane Center hurricane tracking image showing 3 storm systems that are being tracked in the Atlantic Ocean. SERVPRO Team Luzzi is available when storm damage to your property needs restoration. Call us 24/7

The 2022 Atlantic storm season has been unusually quiet. Up until now there have been only four named storms. The fourth tropical depression in the Atlantic, Tropical Storm Danielle, was just named. Danielle will not be a threat to land and will remain at sea. Meteorologists are currently monitoring two other storm system but conditions in Atlantic Ocean are not ideal for creating tropical depressions. While the Atlantic is warm enough to fuel hurricane activity, the conditions in the air are dry and dusty. This reduces the chance of tropical storms. It is likely that Earl, the fifth named storm for the season will form despite these conditions. Although it's too early to know the exact path of this storm system, it is moving west to northwest at a slow pace and looks likely to pass north the Caribbean islands. It is possible that some parts of the east coast could get affected by the storm if it continues its current trajectory. Therefore, we will be closely monitoring this storm to be ready for any unexpected events.

It is well-known fact that tropical storms in the last three decades have been more wet and caused more water damage than storms in the past. While there are many factors that can cause this devastation, scientists agree that climate change has been the most important factor in the rise of storm surge and rainfall seen in almost all of major storms.

Water damage restoration experts are prepared to handle any weather conditions. We can help you assess your property and provide preventative measures that will stop the damage from happening.

SERVPRO Water Damage and Construction Services

8/16/2022 (Permalink)

Drying equipment is setup in a crowded commercial space. SERVPRO Water Damage & Construction Services Help You Get To Pre-Loss Condition Faster. Call 24/7.

When residential and commercial spaces flood we are the team to call. Whether it is a broken hot water heater, or flooding from a natural disaster we can offer complete solutions to ensure your property is restored to it's preloss condition. We are different than your typical contractor because we are set up and able to respond quickly to water damage to minimize the damage to the structure and to the contents inside. In fact, we operate 24 hour a day so if further damage can be prevented we will be there to help quickly. This helps to save our customers time, money, and stress. Furthermore, we will work directly with your insurance provider so you can have peace of mind that all information needed is provided in a timely manner. We are recommended by insurance providers nationwide as a top restoration specialist for commercial and residential applications. 

Our customers are always happy to find out that after restoration and drying of the property is complete we are available to offer on-demand construction services. Our professional construction team will provide upfront, transparent pricing and begin immediately. We are able to provide a multitude of constructions services from complete reconstruction of your property, to flooring, drywall, cabinetry, moulding, painting and other constructions services.

If your commercial property or home in New York or souther New England is damaged by water call Team Luzzi. We are available and ready to help 24 hours a day to ensure a timely restoration.

Fire Damage Restoration Services

7/28/2022 (Permalink)

Drywall has been removed from a ceiling after a fire. SERVPRO fire damage restoration services are available for commercial & residential properties in your area. Call us now.

Fire damage repair services are available 24/7 for the simple fact that when response and clean-up of a fire is immediate, the easier and more likely it is to restore and repair the structure and the items inside. This is why SERVPRO's project managers arrive as soon as possible to review your property and offer you the most efficient path forward.

During these first hours after a fire has occurred and it is safe to reenter the property, we are prepared to begin removing items that can be cleaned and restored. Our ability to save items thought lost in a fire damage amazes many of our customers. Sometimes it is sentimental items, like clothing and photos, other times it is crucial items like electronics and documents that contain personal and important information. Our team is adept and restoring all of these items and also larger items like furniture and appliances.

Our team is also prepared to manage large properties damaged by fire such as retail properties, industrial properties, and entertain & government buildings. We have the ability to quickly scale up our operations and mange large projects like these.

If your home or commercial property is damage by fire, soot, smoke or water call us immediately. Our team is available to help clean up your property immediately and can provide on-demand construction services if needed.