Recent Water Damage Posts

Why Choose SERVPRO?

8/7/2019 (Permalink)

We understand you have the choice in deciding which restoration company you want when disaster strikes. When you are dealing with water damage, immediate action is crucial. SERVPRO of Easter Niagara County responds immediately and uses advanced equipment and techniques to remove the water quickly. We closely monitor and document the drying process to verify your property is dried properly and thoroughly.

We’re Faster to Any Size Disaster

SERVPRO of Eastern Niagara County is dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

We're Highly Trained Water Damage Specialists

SERVPRO specializes in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

We Use Advanced Water Restoration Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

When disaster strikes your home or business, get the professionals. Call SERVPRO of Eastern Niagara County today. 

How to prevent water damage in your home

5/23/2019 (Permalink)

Water damage is the No. 1 culprit that weakens your home’s foundation and the very core that holds your house together.

You’ve heard about core strength for your body. Well, water damage hits at the core strength of your house, eventually causing serious structural damage. Damp wood invites termites and carpenter ants; plus, it causes mold and mildew.

Here are three easy things to do to that will give you piece of mind the next time heavy storms hit.

#1. Ensure Good Drainage

Why it matters: Poor drainage weakens your foundation, causing cracks, uneven settling, and pathways for water to enter your home. 

How to do it:

  • Clean your gutters routinely. A clogged gutter will send cascades of water down the side of your house, damaging your siding and foundation.
  • Ensure your downspouts direct water 5 to 10 feet away from your house.
  • Make sure your yard is sloped at least 6 inches over a 10-foot span away from your foundation. That slope keeps water from getting down right next to your foundation, where it could cause walls to lean, crack the masonry, and create leaks. (For crawl spaces, keeping water away makes sure excess water doesn’t pool underneath your floor, making for damp conditions that encourage mold, rot, and insects.)
  • But don’t let the soil get too dry, either. Long dry spells let the soil around your house dry out and shrink. A big rain may make the soil expand, putting pressure on your foundation walls. In a drought, run a soaker hose at least 6 inches from the foundation and 3 inches under the soil to keep the soil from contracting and expanding.

Maintenance cost: Very little. Cleaning gutters can be a no-cost DIY job, or you can hire a pro for $50 to $250, depending on the size and height of your home. To get the soil slope you need, you might have to buy some additional topsoil.

Worst case if you put it off: Your foundation could settle, cracking your basement walls. The cost to stabilize, repair, and seal deteriorated foundation walls is a whopping $15,000 to $40,000.

#2. Test Your Sump Pump Regularly

Why it matters: Sump pumps come to life during storms. That’s not when you want to realize yours isn’t working properly. You should check it at least once a year, and ideally perform several checks during heavy storm seasons.

How to test your sump pump:

  1. Slowly fill the sump pump pit with water. Watch for the “float” (similar to the float in your toilet) to rise, which should turn on the pump. Then watch to make sure the water level falls.
  2. Test your backup pump the same way, but unplug the main pump first.
  3. If you don’t have a backup pump — or a generator — and are on municipal water, get one that runs on water pressure. If you’re on well water, your only option is the battery kind.

Maintenance cost: Testing is free; a water-powered backup sump pump, including installation, costs $150 to $350; a new battery for a battery-operated sump starts around $200.

Worst case if you put it off: Your basement could flood, ruining everything in it, including drywall and carpeting. (Did you know your regular insurance doesn’t cover flooding?) Plus you run the risk of mold and mildew — which can also be a very expensive problem.

#3. Check for Water Leaks and Fix Them.

Why it matters: Persistent leaks lead to mold and mildew, rot, and even termites and carpenter ants (they like chewing soggy wood, since it’s soft). Yet if you fix a leak soon after it starts, there may be no long-term damage at all.  

How to check for leaks:

  • Check for dark spots under pipes inside sink cabinets, stains on ceilings, toilets that rock, and of course drips.
  • At least once a year, inspect your roof. Repair missing, loose, and damaged shingles. Repair any cracked caulking and check for leaks around flashing.

Maintenance cost: Negligible for a simple fix, such as a new washer. A visit from a plumber might set you back $250; a roof repair, a few hundred dollars to $1,000.

Worst case if you put it off: Drips ruin the cabinet under the kitchen sink, and run down into the floor sheathing and joists underneath, so you need a structural repair, plus new cabinets and new kitchen flooring. Or the roof rots, so you need a new roof and repairs to rooms directly beneath.

If you do these three things and still have persistent water problems, such as water getting into your basement or an area of your yard keeps washing out, the solution is a bit more complicated in the form of a French drain.

Secondary Water Damage

5/19/2019 (Permalink)

If you've had a burst pipe, toilets backing up, or other flooding problems in your business, a call to the plumber is only the beginning of clearing up the mess. Significant damage may occur due to the water and excess moisture. It's important for this to be cleaned up as soon as possible. Failure to do this can lead to secondary damage, which can include hidden structural problems and black mold. These can be extremely expensive to eliminate.

What is Secondary Damage?

In a nutshell, secondary water damage is any damage that's not caused directly by the flooding incident. This damage can manifest in a number of ways, including:

  • Vinyl and other types of flooring pulling up from the floor
  • Finish damage and buckling of wooden floors
  • Mold growth, such as trichoderma and stachybotrys chartarum (black mold)
  • Sagging and cracking sheetrock or drywall

This secondary damage occurs when the primary damage is not addressed properly, or the damage isn't found for a long while. Lingering high humidity may also be a culprit; if proper dehumidification techniques aren't used, moisture can remain to cause big problems.

How to Prevent Secondary Damage

If you are able to enter the building, you can take some immediate steps to help contain the damage. Ventilate the area as well as possible with AC in the summer, or by opening windows and turning on the heat during the winter. Remove as much water as possible by mopping and moving saturated rugs outside or to another dry area. Remove any items such as furniture, electronics, and documents as well.

The only way to be certain that you won't have to deal with secondary damage is to call a professional water damage restoration company right away. They will immediately do an inspection to assess the extent of the damage, then use specialized equipment to make sure everything is completely dried and disinfected to prevent any spread of harmful pathogens such as bacteria or black mold. They will also be able to make any necessary structural repairs and get your building back to its former condition. Armed with the information outlined above and the help of a professional restoration service, you can make sure that secondary damage is avoided.

Water Damage

5/14/2019 (Permalink)

When rain damages your home, the SERVPRO crew has the training and equipment to remediate the damage

When several inches of rain fall over a couple of days, the ground around your Western New York home becomes supersaturated. Water caught inches or even feet below the surface must find release, often into your lower levels, slab foundation, or crawl spaces beneath your home. A professional response to the water flooding into your home is essential. 

The quantity of rainwater falling during recent storms overwhelming the ability of homeowners to remediate. During the flooding event, your home’s structural components and stored personal possessions are at risk for irreversible damage. Our water loss crews assess the scenario swiftly and put their IICRC training and experience on the line to remove the flood water and dry out both building materials and your home’s contents. 

Our SERVPRO vehicles arrive with high-efficiency pumps and water extractors as well as the highly qualified technicians to operate them on board. If your home’s electricity is unavailable temporarily in the aftermath of the storm, our equipment uses truck-mounted power generators to remove the water. Any delay in response to the flooding poses a range of threats to your home and belongings, including microbial growth and progressive deterioration of building materials and the ruin of documents, pictures, books, household goods, furnishings, carpeting, clothing, and more. 

Practical and best restoration industry practices often recommend the pack out of items at risk of further harm from the flooding. We train our SERVPRO employees to inventory, stow, and transport your precious possessions with care and respect. At our production center, our team evaluates the extent of damage done by the flood waters and employs proven restoration strategies to return saturated items to preloss condition. 

As the packed-out articles receive needed attention, SERVPRO employees address the damage at your home. They complete the flood water removal by matching equipment and techniques to achieve applied structural drying. Our crews strike a balance among the elements of air movement, heat, and dehumidification. We work to release water from structural components into a vapor that we then condense, collect, and evacuate. 

SERVPRO of Eastern Niagara County has the skilled crews and state of the art equipment to turn around your flood damage problems wholly and efficiently. Give us a call at (716) 694-7776 as soon as possible after the flood waters invade. We stand ready 24 hours a day, every day of the year.

When Water Damage Strikes

4/30/2019 (Permalink)

Water damage comes in many forms. No matter how great or small, SERVPRO of Eastern Niagara County is waiting for your call!  Below is a list of common causes of water related loss:

  • Broken Pipe
  • Washer Overflows
  • Water Heater Overflow
  • Rising Water from Flooding
  • Roof Leaks
  • Leaks from a Broken Window
  • Toilet or Bathtub Overflow
  • Air Conditioner Drip Pan Overflow
  • Broken Appliance Hoses
  • Fire Related Water Damage

Until you experience a water related loss you may not realize how important it is to hire a water damage specialist. SERVPRO of Eastern Niagara County is trusted by insurance agents and property owners across WNY and they are ready 24/7 to help you get back to life as you know it, "Like it never even happened.”

Residential Services

Whether your Houston and/or Spring home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

Commercial Services

There's never a convenient time for fire or Water damage to strike your home or commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

Being Prepared for April Showers' in your House

4/15/2019 (Permalink)

Living in the WNY can be quite exasperating at times.We never know what to expect so we have to be prepared for the unexpected. 

Here at SERVPRO, we are prepared to clean up your house fire on Monday - to your flooded basement on Wednesday. Here are some helpful tips to keep your house safe before and after experiencing inconvenient crisis. 

Important Warnings about Water Damage:

  • Do not go into rooms with standing water if the electricity is still on!
  • Do not use electrical appliances while on wet surfaces. 
  • Do not use any ordinary vacuum to remove any water. 
  • Do not lift tacked down carpet without professional help. 

After Experiencing Water Damage:

  • Use fans to circulate the air and assist with drying.
  • Use dehumidifiers if available. 
  • Remove as much water as possible by mopping and blotting. 
  • Wipe furniture dry. 
  • Lift draperies off carpet, loop through a coat hanger, and place the hanger on the draper rod. 
  • Prop up wet furniture cushions for even drying and place small wood blocks under furniture legs. 
  • Remove wet area rugs or other floor coverings.
  • Open furniture drawers, closet doors and luggage to enhance drying. 
  • Move photos, paintings, and art objects to a safe, dry location. 
  • Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature. 
  • Do not remove damp books from shelves. Leave tight to prevent pages from rippling. 
  • Control interior temperatures with heat or air conditioning. Keep interior temperatures between 70 and 80 degrees. 

April Showers bring May flowers

3/29/2019 (Permalink)

April Showers do bring May flowers but they also bring flooding. Taking precautions can help minimize the damage that occurs at your home. The first thing you need to do is check with your insurance to make sure that you are covered. Coverage options vary depending on the insurance company so it is always a good idea to check and see what is available to you. Second, have your sump pump and chimney checks yearly and make sure your gutters are clean and attached properly. If water does get into your home it needs to be removed quickly and dried out properly so you don’t have mold growth in the future.  SERVPRO of Eastern Niagara County will respond to the problem and extract the water and start the remediation process to prevent mold growth at all affected levels.

We Specialize in Flooded Basement Cleanup and Restoration!

3/19/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Western NY basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – SERVPRO of Eastern Niagara County

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Eastern Niagara County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 
716-694-7776

Restoring your flooded basement

3/5/2019 (Permalink)

Basement Floods 

Basement Flood in LockportBasement Floods in North Tonawanda , Basement Floods in Niagara Falls , Basement Floods in Sanborn, Basement Floods in Lewiston NY

Restoring your flooded basement

in Western NY is no easy task, and cleaning up after a basement flood can seem like a hassle. In actuality, with the right equipment and the proper know-how, it can really be quite simple. Plus, there are ample experienced specialists who are ready to help you repair damage and utilize any insurance coverage you may have. Here are a few suggestions to get you started.

Vacuum Up Small Amounts of Water

If you have a dry/wet vacuum at home, you may be able to deal with small problems quickly and easily. If the issue is just an inch or two of water in a manageable area, for example, then you can easily clean it up by using your trusty shop-vac. 

Use a Pump for Bigger Issues 

If a basement flood starts to rise even further, reaching your shins or even your knees, then you’ll need to bring in some more powerful options. A water pump is a surefire way to get rid of any flooded water and quickly get your basement on track towards what it was before. 

You’ll need a submersible pump for jobs like this, something that is surrounded in a protective shell and is able to completely enter the water you’d like to remove. Tie down the pump to something sturdy, and move it once the water begins to shift. Depending on how much water you have to remove, this process likely won't take long at all. 

Cleaning Up Once the Water’s Gone 

Unfortunately, once you’ve gotten rid of the water, you’ll likely need to replace anything that absorbed it, such as carpets or drywall. A dehumidifier during this step of the process is helpful, but it’s likely you’ll need to remove the drywall entirely in order to combat the damage. 

It may seem like the end of the world to find a basement flood in your home, but you won’t run into any trouble if you follow the simple steps above and begin to clean as soon as possible.

We are here to HELP

SERVPRO of Eastern Niagara County

(716) 694-7776

Water Damage Emergency Tips

2/5/2019 (Permalink)

SERVPRO Water Damage Emergency Tips

What you can do until help arrives

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Water Damage Emergency? 
Call 716-694-7776.

We are here to properly mitigate and dry out both residential and commercial properties

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Frigid Temps on the way

1/28/2019 (Permalink)

With temperatures in the single digit this week in WNY,  home owners should be alert to the dangers of freezing pipes. As most people know, when water freezes, it expands. This expansion can cause pipes in your home or business to crack and burst. According to State Farm insurance, A 1/8-inch crack in a pipe can spew up to 250 gallons of water a day, causing flooding, serious structural damage, and the immediate potential for mold. The pipes most at risk in your home are located in unheated areas, such as garages, attics, and basements. Pipes running through cabinets and exterior walls are at risk as well. You can prevent your pipes from freezing by following some simple tips.

Tips to Prevent Your Pipes From Freezing

For outside areas, remove hoses from outdoor water faucets, and cover exterior faucets. If your home has a water shut-off valve, turn off the water supply to outside faucets. Keep garage doors closed if there are water supply lines in your garage. For the interior of your home, be sure that your home has proper insulation- especially in basements, attics and crawl spaces. Keep your home warm and open kitchen & bathroom cabinets. This will allow warm air to circulate around the pipes. Turn faucets on and let your water run in extremely cold temperatures. Even a slow trickle can help prevent pipes from freezing.

Winter Storm Warning

1/24/2019 (Permalink)

...WINTER STORM WATCH all of Erie County (including metro Buffalo), Wyoming, Chautauqua, Cattaraugus, 1:00 am Friday until 7:00 am Saturday...

...Buffalo area creeks will run high this afternoon.  We continue to monitor Cayuga, and Buffalo creeks where some ice jams have been observed, but so far the jams have been breaking and or water if flowing underneath...

Expect just some scattered snow showers this afternoon, and as the breeze picks up, be prepared for a brisk wind chill by late.

The temperature continues to dip tonight which will trigger some lake effect snow.  An increasing wind will result in some blowing, drifting snow, and a bitterly cold wind chill.  Tonight's lake snow will impact downtown, the eastern, immediate southern suburbs of Buffalo, and possibly the northtowns for a period. Accumulations should be in the 2-4" range.

Friday, the lake snow band will start out from downtown south and eastward, then shift south through the immediate southern suburbs further southward across southern Erie, Wyoming, and northern

sections of the Southern Tier.  These areas will be the focus for much of the snow Friday, with 4-7" of snow possible.  A few scattered snow showers are expected elsewhere.  As colder air deepens Friday night, the lake snow may intensify for a  period across ski country.

A weakening single band as it drifts northward toward the metro Saturday morning.  When all is said and done, most areas will receive some fresh snowfall over the next several days.  More widespread light to moderate snow Sunday will be accompanied by a brisk wind. 

Aside from a quiet Monday, next week will be very wintry.  Another more widespread system will spread snow into the area via a more potent storm Tuesday.  Extreme cold is likely beginning toward 1/30.   This outbreak may rival the polar vortex blast during February 2014.

THURSDAY AFTERNOON: Turning Cooler, Spotty Snow Showers for the afternoon, Lots of Clouds, Temperatures falling, Brisk Wind Chill later, High: 25-29, Wind: W 10-18

THURSDAY NIGHT: Colder, Localized Lake Effect Snow band develops near the metro overnight, 2-4" possible, Bitter Wind Chill, some Blowing, Drifting Snow, Low: 14-20, Wind: W/SW 10-20 G30

FRIDAY: Very Cold, Localized Lake Effect Snow south of Buffalo. 4-7" across the Ski Country, a few Scattered Snow Showers elsewhere, High: 21, Wind: W 15-30 G40, Low: 7.

SATURDAY: Very Cold, Weakening Lake Snow Showers drift northward toward the metro before ending for the afternoon, High: 20, Low: 15.

SUNDAY: Widespread Light to Moderate Snowfall, High: 22, Low: 12

MONDAY: Mostly Cloudy, Widespread Snow Develops by later at Night, High: 25 Low: 24

TUESDAY: Widespread Accumulating Snow, Windy, High: 28, Low: 10

WEDNESDAY: Very Cold, Scattered Snow Showers, Localized Lake Snow possible, High: 11, Low: -6

https://www.wivb.com/weather/winter-storm-warning-for-parts-of-the-region/1059378726

Frigid Temps

1/21/2019 (Permalink)

We are experiencing frigid temperatures and subzero windchill's in WNY.  

Cold temperatures can cause pipes to freeze. Frozen Pipes can result in costly repairs to you as a home or business owner. The good news is there are ways to prevent pipes from freezing. Here are some tips for this winter.

Frozen Pipes Can Burst

Frozen pipes are a problem by themselves, because they prevent water flow, but even worse, frozen pipes can eventually burst, causing damage and potential flooding. There are ways to protect your pipes from freezing. These include:

Keep your house warm

If you are leaving for a period of time, make sure that the heat is kept on at your property. You should inform them that the heat can help prevent pipes from freezing, and if pipes freeze and burst, it can cause a lot of water damage to the property and to their possessions. The heat doesn’t have to be kept as high as you normally would keep it if you were home but keeping it set above 50 degrees Fahrenheit at all times is a good idea. This should provide enough heat to keep the pipes warm and to prevent any water inside from freezing.

Open Faucets

When temps hit the freezing level it is a good idea to allow faucets to drip. Allowing the faucet to be open like this will relieve pressure in the pipe. If a pipe freezes, it is actually the pressure that is created between the blockage and the faucet that will cause the pipe to burst. With the faucet open you avoid blockage in the pipes.

Insulation in key

Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. This can be an easy solution for pipes that are exposed, but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

SERVPRO of Eastern Niagara County is here for you 24 hours a day, 7 days a week. Call us at 716-694-7776

January is National Bath Safety Month, is your home safe from bath water damage?

1/13/2019 (Permalink)

Bath time should be fun, don't let water damage ruin your day!

January is National Bath Safety Month, and though safe bathing practices are of the utmost importance for you and your family, what about your homes safety against water damage caused by your bath?  The very nature of your shower or bathtub makes them at risk for leaks, causing damage over days, months, and sometimes years.  Less visible leaks which leak over longer periods of time are the number one cause of mold in a bathroom, with improper ventilation being the second.  The following are some tips to keep your home safe against bath and shower leaks:

  • Replace showers or tubs with cracks or other damage; even hairline cracks can allow water to seep in and cause damage.
  • Grout and caulk help prevent water from seeping into walls and floors, so repair them if they are chipped, cracked, or deteriorating.
  • Replace torn shower curtains or shower doors with seals that no longer work.
  • Dry the floor and drain water from the tub immediately after use to prevent damage from sitting water.
  • Be sure to turn on your exhaust fan every time you shower or use the tub, as the fan helps pull excess moisture out of the air (and out of your walls!). It will help keep your bathroom dry, preventing bubbly drywall and mold growth.

You can’t always keep disaster from occurring, but prevention and being pro-active are a step in the right direction of protecting your home.  In the case of emergency or if you suspect water damage from your tub, call SERVPRO of Eastern Niagara County we’ll make it “Like it never even happened.”

Frozen Pipes

1/11/2019 (Permalink)

Frozen water exerts thousands of pounds of pressure per square inch on a pipe and can burst it, causing flooding and major damage to your business. Extensive water damage can also occur as a result of frozen pipes in sprinkler systems during extended power outages in freezing weather.

Preventing Frozen Pipes

Guidance for reducing the risk of pipes freezing:

  • Provide a reliable back-up power source, such as a stand by generator, to ensure continuous power to the building.
  • Install a monitoring system with notifications if the building’s temperature dips below a pre-determined number.
  • Insulate recessed light fixtures in the ceiling to reduce heat entering the attic. Look for visible light inside the attic. If present, insulate or seal. If the space above a suspended ceiling is conditioned, there is no need for added insulation or sealing.
  • Insulate and properly seal attic penetrations such as partition walls, vents, plumbing stacks, electric and mechanical chases, and access doors, and all doors and windows.
  • Seal all wall cracks and penetrations including domestic and fire protection lines, electrical conduit and other utility service lines.
  • Sprinkler systems should be consistently monitored by a central station to provide early detection of a pipe failure.
  • Install insulation and/or heat trace tape connected to a reliable power source on parts of wet sprinkler system piping. This includes main lines coming up from underground passing through a wall as well as sprinkler branch lines.
  • UL-approved gas or electric unit heaters can be installed in unheated sprinkler control valve/fire pump rooms. If back up power is provided, the heaters should also be connected to this power source.
  • A monitored automatic excess flow switch can be placed on the main incoming domestic water line to provide early detection of a broken pipe or valve when the business is closed.

Peace of Mind

Although it seems as if our winters are longer and colder, the winter weather business protection tips described above can help give you piece of mind during the winter months. We believe that implementing these tips can greatly reduce a building’s potential structural loss and loss of business operations due to large snow falls, freezing temperatures and power outages during these times.

8 Ways to Prevent Frozen Pipe Damage for a Business

  1. Seal Exterior: Seal all cracks, holes, windows, doors and other openings on exterior walls with caulk or insulation to prevent cold air from penetrating wall cavities.
  2. Seal Interior: Insulate and seal attic penetrations such as partition walls, vents, plumbing stacks, and electrical and mechanical chases.
  3. Relieve Pipe Pressure: Let all faucets drip during extreme cold weather to prevent freezing of the water inside the pipe, and if freezing does occur, to relieve pressure buildup in the pipes between the ice blockage and the faucet.
  4. Keep the Building Warm: Install a monitoring system that provides notifications if the building's temperature dips below a pre-determined number.
  5. Insulate Vulnerable Pipes: Insulate pipes most vulnerable to freezing by using pipe insulation.
  6. Install Early Detection System: Install an automatic excess flow switch on the main incoming water line to monitor and provide early detection of a broken pipe or valve.  Use wireless sensors near water sources.
  7. Monitor Fire Protection Sprinkler Systems: Monitor sprinkler systems using a central station to provide early detection of a pipe failure and heat unheated sprinkler control rooms.
  8. Install Backup Power: Provide a reliable backup power source to ensure heat to the building.

Contact us at 716-694-7776 if you have a service need or click here to visit our website to learn more about SERVPRO of Eastern Niagara County's System Services. 

Prevent Sewage Backup

12/28/2018 (Permalink)

Pevent Sewage Backup

A sewage backup can cause extensive storm and water damage at a residence in WNY. There are several ways to prevent backups, whether the situation originates in the municipal sewer system or from a lateral line or septic tank on your property. Consider these five preventative methods to find the best solution for your home.

1. Prevent Lateral Blockages

Blockages that originate on your property are your responsibility. Tree roots can penetrate old sewer lines and cause rain water to enter and cause backups. Use foaming tree root filler twice a year to keep root blockages at bay. Avoid putting grease or unsuitable paper products down drains or toilets and use a snake to keep lines clear.

2. Use a Floor Drain Plug

Install a one-way drain plug below the grates of a floor drain. These plugs have a float mechanism and function only when sewers are overfilled. This may be the easiest and most cost-effective solution for a municipal sewer backup.

3. Use a Standpipe

Insert a standpipe surrounded by a watertight seal into a floor drain to prevent backups. Most standpipes are about three feet tall and may be removed when sewer water levels return to normal.

4. Consider an Overhead Sewer

An overhead sewer collects overflow in a sump tank and pumps it into overhead pipes that drain into the main sewage line. This method is an effective investment in preventing floods due to sewer backups.

5. Install a Backflow Valve

A backflow prevention valve can prevent sewer water from entering your home. A hand-operated gate valve can provide a stronger seal than a check or flap valve.

These five methods can help you prevent sewer backups at your home.. If a backup occurs and results in flooding, rely on the expertise and equipment of a sewer cleaning and storm damage restoration service.

Routine Maintenance and Inspection of Fire Sprinklers

12/6/2018 (Permalink)

Routine Maintenance and Inspection of Fire Sprinklers

A misfiring fire sprinkler can lead to the need for timely mitigation. While there are fire remediation specialists in the WNY , area that are equipped to handle a fire sprinkler cleanup, routine maintenance may be all that is required to avoid these mechanical mishaps. As regular maintenance and inspection are often needed, it is a good idea to familiarize yourself with some of the essential components of your system.

1. Control Valves

In a fire suppression system, control valves guide the water through the system to the affected area, allowing for quick suppression response. These valves should be checked weekly to ensure they are in the open position, are appropriately sealed and free of leaks.

2. Gauges

Fire sprinkler system gauges offer accurate readouts of the pressurized system, making it easy to understand if the system can extinguish an active fire. In pre-action, deluge and dry fire suppressant systems, these gauges should be checked weekly. In a water-based system, you should check the gauges monthly.

3. Sprinkler Heads

As the main component of your fire prevention system, the sprinkler heads allow for the free flow of the fire suppressant. Sprinklers should be checked monthly to ensure that they are free of leaks and debris.

4. Professional Inspection

While it is all right to perform routine inspections on your system on your own, it is advisable and possibly required to have at least annual checks performed by professionals. The same services that can clean up after sprinkler mishaps are typically equipped with the equipment and expertise to perform fire system inspections.

A fire sprinkler system is an incredible and life-saving preventative measure, but if that system is not maintained correctly, then it can become finicky. Controls and specific gauges will need to be checked weekly, while other gauges and sprinkler heads can be checked monthly. Beyond the basic DIY inspections, it is a wise and sometimes mandated choice to have a professional inspect the system for any potential damage.

Flooded Basement

12/6/2018 (Permalink)

10/12/2018 (Permalink)

Flooded basement in WNY

Homeowners' insurance policies cover most accidental damage, even if the cause is not a covered peril. You may increase the chances that your insurance company will cover damage by taking preventative measures and performing regular maintenance. Here are three considerations to help you determine whether you can count on insurance coverage in the event of a basement flood.

What Caused the Basement to Flood?

There are several reasons a basement can flood. Water may originate from

Unless you have proof of recent inspections and regular maintenance, most of these causes are not covered perils. The water damage that results is likely to be covered, unless the cause is flooding, which is only covered by a separate flood insurance policy.

Which Maintenance or Preventative Measures Have You Taken?

In addition to inspections and repairs, you may need to prove you have done everything you can to prevent a basement flood and mitigate the damage in a timely manner. Make sure your sump pump is operational and has a backup power source. Heat your home in freezing weather and allow a faucet to drip to prevent pipes from bursting. Flush and inspect your water heater several times a year. Regardless of the cause, contact your insurance company as soon as water floods your basement.

Have You Done All You Can To Mitigate the Problem?

As long as you take extensive photographic and video evidence of a flooded basement, you can start to mitigate damage before an adjuster arrives. Turn off the water supply if it will slow or stop the flow of water.

Contact your insurance company to schedule a basement flood appointment with a claims adjuster. You can also obtain estimates from a plumber or appliance repair specialist and a home restoration service in WNY

Frozen Pipes

10/16/2018 (Permalink)

Tips to prevent pipes from freezing at your home or business:

  • Keep a slow trickle of water flowing through faucets connected to pipes that run through an unheated or unprotected space. The cost of the extra water is low compared to the cost to repair a broken pipe.
  • Seal cracks and holes in outside walls and foundations near water pipes with caulking.
  • Keep cabinet doors open to allow warm air to circulate around pipes.
  • Insulate pipes that pass through unheated spaces (crawlspaces, basements, garages).
  • Eliminate sources of cold air near water lines by repairing broken windows, insulating walls, closing off crawl spaces and eliminating drafts near doors.
  • Know where your main water shut-off valve is. If a pipe freezes or bursts, shut the water off immediately.
  • When away from the house for an extended period, be careful how much you lower the heat. A lower temperature may save on the heating bill, but there could be a disaster if a cold spell strikes and pipes that normally would be safe, freeze and burst.

Weatherproofing your home against the cold will help protect your indoor plumbing against the threat of breaks.

Source: Institute for Business and Home Safety.

Common Causes Of Water Damage

10/4/2018 (Permalink)

Water damage comes in many forms. No matter how great or small, SERVPRO of Eastern Niagara County is waiting for your call!  Below is a list of common causes of water related loss:

  • Broken Pipe
  • Water Heater Overflow
  • Rising Water from Flooding
  • Roof Leaks
  • Leaks from a Broken Window
  • Broken Appliance Hoses

Until you experience a water related loss you may not realize how important it is to hire a water damage specialist. SERVPRO of ENC is trusted by insurance agents and property owners across WNY and they are ready 24/7 to help you get back to life as you know it, "Like it never even happened.”

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

Flooding and Water Damage

8/21/2018 (Permalink)

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Eastern Niagara County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (716)694-7776

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Eastern Niagara County

SERVPRO of Eastern Niagara County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

It's the Water you don't see

8/9/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to handle every water problem as a serious problem that will affect your property. Our service technicians have the training and equipment to find and dry unseen water before secondary damage occurs. The proper equipment makes a measurable difference in reducing the damage and expense during a fire or water damage event. 

When time matters, technology and equipment must be counted on to work, here are just a few of the tools our technicians use to do their job and restore your property.  

Moisture sensors are used to detect moisture in carpets, baseboards and walls. 

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate reading, allowing technicians to monitor the drying process. 

Thermohygrometers measure temperature and relative humidity. When armed with this information, technicians can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but  also to disinfect and deodorize. 

Ultra Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard to reach areas. 

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles. 

These are just a few pieces of the professional grade equipment that each SERVPRO technician is trained to use to help ensure your property is completely restored

Bathroom Flooding

7/5/2018 (Permalink)

Bathroom flooding can be very destructive and damaging to your home. Flooding can lead to potential health and safety risks if not handled properly. Bathroom flooding is especially problematic because it can happen at any time of the day or night. You should know several things about bathroom flooding situations.

Causes of Bathroom Flooding
Bathroom flooding can be caused by several things. Clogs are very common. Clogs deep in your plumbing can force water back up and out of your sink, tub or toilet. Drain problems can result in flooding. This includes a jammed drain or a drain that is filled with hair or toilet paper. The drain will stop the water from reaching the pipes. A pipe connected to a fixture could actually burst because of corrosion, age or water pressure problems. A final cause could be frozen pipes that block the drains.

How Bathroom Flooding Can Harm Your Home
Bathroom flooding can do a large amount of damage to your home and possibly your health. The water can start to rot away the beams that make up the structure of the floor, walls and ceiling beneath. Severe flooding can reach your basement and damage the foundation or appliances like water heaters. Flooding can actually start to corrode other pipes in the bathroom. The water can cause toxic mold to start growing. You might catch a disease or infection if you come into contact with wastewater. Even sewer gases that come up can lead to respiratory problems and eye or nose irritation.

Bathroom flooding can be very destructive and damaging to your home.

How to React When Bathroom Flood Starts
You need to act fast when bathroom flooding starts. Attempt to shut off the water from a safe location. Avoid touching or standing in wastewater from toilets or backed up drains. Attempt to contain the flooding if possible so that less of your home is damaged. Do not flush toilets. If you have towels and mops, then try to minimize the amount of standing water on the ground. You must also contact a professional water damage restoration company immediately to deal with the problem.

The Importance of Contacting Professionals
You always want to contact restoration professionals when you have a bathroom flooding situation. Professionals will know how to prevent mold growth and how to remove all the water from your bathroom safely. They will attempt to salvage as much as possible. You want to rely on a restoration company to repair water-damaged areas for maximum safety. You should always call a restoration company when you encounter flooding in your bathroom.

Preventing Bathroom Flooding
You can prevent some bathroom flooding situations by watching what goes into the drains. Do not put large amounts of toilet paper, food or other objects in toilets and sinks. Keep solid items out of drains. Have your pipes and plumbing inspected regularly to avoid corrosion and burst pipes. Have your sewer lines and drains professionally cleaned once every one to two years. Call plumbers as soon as you see slow drains or frequent clogs. Just a few simple actions can prevent many bathroom flooding situations.

When home or commercial disasters occur, SERVPRO of Eastern Niagara County is here : 694-7776

Air Movers Drying Water Damage

6/7/2018 (Permalink)

Air Movers Drying Water Damage

How To Undertake The Residential Water Damage Restoration

Since the prospect of water damage in a building can be extremely stressful, it is vital to have as much information as possible. A faulty plumbing system can cause leakages that might result in extensive damages. The following tips will enable you to deal with such a problem in a better way:

Address the problem immediately

Remember that as the water seeps into the wooden furniture and floors, it can lead to huge losses. Before you contact your insurance company, it's important to turn off the water to stop the leak. An emergency plumber can repair the leak. Once the leak has stopped it is important to remove the water as fast as possible. SERVPRO of Eastern Niagara County has the necessary extraction equipment to remove most of the excess water. We also have the drying equipment that will remove the rest of water from wet surfaces. Water damage can be extremely costly to repair, but if you tackle the problem quickly, you can prevent the loss from becoming more costly.

Mold Growth Prevention

Water cleanup is the best way to reduce the impact of the mold growth in business floors and furniture. The sure way to prevent mold growth is to dry the building completely. By eliminating the water, you will keep the mold spores from having the moisture they need to grow. Acting promptly after a water loss is the best way to prevent mold growth. In addition, failure to remove the water in home floors and other wooden surfaces can lead to significant destruction and possible mold growth. 

Contact your insurance company

If you do not have a policy for water damage, you might have to handle the repair costs alone. Insuring your home against water damage will help you to cut the cost of restoration significantly. While the insurance company will help you with the restoration, you must also take the mitigation seriously. If your home insurance policy does not cover the cost of flood damage, you will struggle to undertake the restoration and repair jobs.

Water cleanup and drying

Water cleanup in the quest to avert the flood damage can save you a huge amount of money. If you experience the damage of water in home or office surfaces, ensure that you engage a specialist to tackle the problem. The pollution levels of the water in home storage tanks will also have an impact on the damage. If the water in business reservoirs and tanks has some impurities, they can affect the wooden surfaces in a negative way.

Whenever you want to mitigate the negative effects flood damage, water cleanup is the priority. Whether you are experiencing the leakages of water in business premises or at home, you require the help of a competent contractor. The contractor will remove the damaged elements and salvage some materials to save money. Drying the wet wood can help to reduce the overall cost of restoration compared to undertaking an overhaul.

Flood damage mitigation

The best way to protect you home from such problems is to come up with the right mitigation measures. While you may not have the special drying equipment, you can avoid the problems by repairing your plumbing system. Replacing a faulty faucet is one of the best mitigation measures if you are looking to save on home restoration significantly. Reduce the damage by water in business furniture by taking the right measures to mitigate the problem.

Avoiding the future leakages

Stopping a leakage before it occurs is your best defense against the problem. A competent contractor will take the necessary precautions while repairing your home to prevent such damage in the future. Applying varnish and sealants in the wooden surfaces can help to reduce the seepage. Some of the most prevalent causes of water damage are:

• Leaking roofs
• Burst pipes
• Flawed door and window installations
• Leaking and broken water lines
• Leaking toilets
• Leaking faucets
• Faulty water reservoirs Visit 

For more information on water damage:

http://www.SERVPROeasternniagaracounty.com

or call us at 716-694-7776

How to prevent frozen pipes

12/29/2017 (Permalink)

Cold temperatures can cause pipes to freeze. Frozen pipes can result in costly repairs to you as a home or business owner. The good news is there are ways to prevent pipes from freezing. Here are some tips for this winter.

Frozen Pipes Can Burst

Frozen pipes are a problem by themselves, because they prevent water flow, but even worse, frozen pipes can eventually burst, causing damage and potential flooding. There are ways to protect your pipes from freezing. These include:

Keep your house warm

If you are leaving for a period of time, make sure that the heat is kept on at your property. You should inform them that the heat can help prevent pipes from freezing, and if pipes freeze and burst, it can cause a lot of water damage to the property and to their possessions. The heat doesn’t have to be kept as high as you normally would keep it if you were home but keeping it set above 50 degrees Fahrenheit at all times is a good idea. This should provide enough heat to keep the pipes warm and to prevent any water inside from freezing.

Open Faucets

When temps hit the freezing level it is a good idea to allow faucets to drip. Allowing the faucet to be open like this will relieve pressure in the pipe. If a pipe freezes, it is actually the pressure that is created between the blockage and the faucet that will cause the pipe to burst. With the faucet open you avoid blockage in the pipes.

Insulation in key

Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. This can be an easy solution for pipes that are exposed, but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

SERVPRO of Eastern Niagara County is here to help : 24 hours/7 days a week : 716-694-7776

Holiday Blog

12/1/2017 (Permalink)

If you havent noticed, water damage and water emergencies happen any time, even the holidays.  Just take a look at how the film industry incorporates water emergencies into key plot points of holiday movies:

Trading Places:  Dresses as Santa and sopped to the core from pouring rain, Dan Akroyd visits his old families Christmas party with an angry and beaten look.  Team Randolph cleans garments, even after people stuff poached salmon under them.

Home Alone: Drawing on peoples deepest fears, hapless burglar Harry (Joe Pesci) brags that he leaves all the water running when leaving a burgled home in order to flood it.  Water damage is a metaphor for evil to the core.  Tough luck Harry, there is nothing you can do with water in a home we haven't seen and fixed, like it never even happened.

Christmas Vacation:  Cousin Eddie pumps raw sewage and chemicals into the public storm drains outside of the Griswold household, ultimately causing an explosion when accumulated gasses meet the flame of a discarded cigar.  From Day One on the job, our crews are trained to protect our customers and themselves from hazards caused by sewage spills and backups.   Sanitization of the affected area and proper disposal are major concerns.  Don't let a sewage issue stink up your holidays, call us.  We would love to help.

Here are a few more examples of Hollywood celebrating the evil of unwanted water:  In 101 Dalmations a thug flies out a window and into a pool.  He emerges as a human frozen pop.   The final fight scene in Lethal Weapon takes place in a dense shower caused by a broken fire hydrant.  Emerging from the water represents the beginning of new life.  There would be no Gremlins or Gremlins 2 if a glass of water was no spilled on a cute Mogwai causing five to spawn from one.  Water gives life even when not convenient and later in the movie when the Mogwai become gremlins and jump in the pool, Water gives life to evil, as with black mold.

The point of all this is water, the cold and holidays don't really mix.  But just like in the movies, even the most extreme damage from water is only a passing scene when you call SERVPRO of Eastern Niagara County at 716-694-7776

Here's Why Professional Water Removal Is More Effective Than DIY Methods

11/16/2017 (Permalink)

Save Money and Aggravation, Call SERVPRO for Water Damage Problems

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water extraction on their own instead of calling a professional. 
 
If you're in need of water removal in Western New York you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run. Here's why calling SERVPRO for professional water removal is a smart move. 
 
Professional water extraction works extremely well. 
While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage, plus we'll get your home's humidity back to an appropriate level. 
 
Many water emergencies are hazardous. 
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, expert attention to the problem is best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets. 
 
It's important to consider mold and mildew. 
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. While your flooring and possessions may look and feel dry, without proper water extraction and controlling humidity mold and mildew will thrive, cause off odors, and ruin your home's structure along with your possessions and furniture. SERVPRO technicians are skilled at protecting against the growth of mold and mildew and have effective strategies to combat it. 
 
At SERVPRO of Eastern Niagara County , we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us 24/7 at (716)694-7776

5 Causes of water damage in the home:

11/1/2017 (Permalink)

Water will not damage my home I am careful, I do not live in a cold climate my pipes will not burst. Let us examine that claim. Do you have kids, Washing machines, dish washers, Ice makers in your refrigerator, air conditioners, tress on your property, an older home or gutters then you are at risk.

Kids love things they do not understand and they love to try and figure it out with their hands if possible. Water is exceptionally fascinating especially since a great deal of time is spent trying to teach them how to use a toilet and have a sense of personal hygiene. That being said the drains in the sink, bathtub and toilet are an immediate fascination. Watching what happens as water swirls around and slips down into the abyss of the drain. What is even more fascinating is watching what happens as it bubbles up over the rim and begins to flow all over the bathroom. Kids will put many things into a toilet to force it to overflow. Drains will be clogged with all sorts of toys backing up the pipes forcing flooding the bathroom.  

New technologies such as ice makers, dish washers and air conditioners have made our lives very convenient. Constant temperatures to keep us comfortable and ice when we want it for our favorite beverages and a hands free time free way to clean it all up allows us the finer things.  There is a price to be paid for these luxuries.

Sometimes they fail resulting in flooded homes, flooded basements or water damage in the kitchen. Maintaining these appliances is crucial in making sure you check for ever small leaks as they can seep under the floor, water damage in between walls to porous materials can quickly becomes costly. New technological advances in types of hoses and piping techniques can reduce this problem inspect your home regularly and update any older hoses and piping areas to avoid massive water damage to your home.

Air Conditioning units are designed to collect water in a drain and transport it outside. If a blockage occurs your living room can soon become a serious source of water damage. These units are usually put on some sort of wooden structure which can and should be inspected frequently. Should you see your wood floors with water running over them or your carpet is saturated please call a professional as it is already too late to clean up this water damage yourself.

Trees and nature, while many of us like the convenience of the modern world we still want the beauty of the natural one. So you surrounded your property with trees, bushes, shrubs and flowers. Trees are tall, strong, and very resilient many surviving 100’s of years. This is in part to their ability to seek out food and water. The pipes are full of food and water and due to the strength we admire in the branches so to rings true for their roots. Many times trees will break through weak spots in a pipe and drink from the water and soak up the nutrients from the sewage contained within them. The roots will continue through it growing within the pipe itself thus supplying it with a constant food and water source. Roots in a pipe can be a very big problem and a great source of trouble for sewage damage and water damage in and around your home.

Gutters can also cause serious water damage to your roof and attic areas. Many times these are unchecked due to lack of consistent access to these areas of  your  home. When gutters get clogged with leaves, and branches the water will no longer be able to flow down and seeks an alternative path, this is usually onto and through your roof. Once it gets through your roof the water damage will invade your attic and left unnoticed or unchecked can result in mold growth. 

So if you think that you would never have water damage in your home think again. Pipes bursting from the cold is not the only water damages your home. Be on the lookout and if you find something call a professional because you never know how long it has been going on.

 Remember: With any kind of water damage in the home, time is of the essence! Drying the home in three days or less prevents the growth mold.

SERVPRO of Eastern Niagara County is here to help :716-694-7776

Flooded Basement Clean-up & Restoration

7/25/2017 (Permalink)

How many homeowners have descended their basement steps to find a pool of murky water? Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

SERVPRO of Eastern Niagara County is highly trained in water damage restoration including basement and crawlspace flooding. We have the experience, expertise, and equipment to remove the water and dry your basement properly. Our water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated

Basement Flooding? Call SERVPRO of Eastern Niagara County

24 Hour Emergency Water Removal Service

716-694-7776

Basements can flood day or night, on weekends and even holidays, and that’s why SERVPRO of Eastern Niagara County offers 24 emergency service, 365 days a year. You can expect an immediate response time, day or night.

Basement Flooding

5/15/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Western New York basement could flood, including: 

A blocked or failed sewer lateral pipe 

Heavy rain causes surface water to pool around your home

Storm sewer backup

Sanitary sewer backup

Foundation drainage failure

Water supply-line break or hot-water tank failure

And many more

A flood could be caused by heavy rain runoff. In the past few weeks, we have had more rain in Western NY than we could remember! Calls about this issue have been swinging in!

If water damage is not handled quickly and properly, it can cause severe damage to your home’s structure not to mention the potential harmful health effects of mold. Remember, the longer you wait, the worse the problem will get.

We are Flooded Basement Specialists:

 

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill The Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly-Trained in Water Restoration Techniques

We use s500 IICRC Restoration Standards

We have advanced inspection and extraction equipment

 

Call us at 716-694-7776

Spring Showers

4/27/2017 (Permalink)

SERVPRO of Eastern Niagara County has released these tips on how to protect homes from heavy rain and flooding:

 

Inspect sump pumps – a sump pump removes water that accumulates underneath a home and is one of the best defenses against flooded basements and subsequent costly repairs. All too often, though, homeowners don’t find out their sump pump is not working properly until it’s too late and spring showers are already wreaking havoc on your home. It is recommended that you inspect your sump pump each spring to ensure it’s working properly.

 

Clean gutters and downspouts – leaves and debris from spring storms can lead to clogged gutters and downspouts, and the number one cause of basement flooding is roofs not draining properly. Cleaning your gutters each spring is an inexpensive way to make sure your home is ready for the rain to come. Also, check that downspouts extend away from the home’s foundation by at least three feet, this will help effectively move rain water away from the home.

 

Consider back-flow valves – sewer back-flow valves are small, inexpensive parts that are installed in sewer drainage lines to help regulate water flow. These small valves can save big headaches by preventing sewer water from entering a basement during heavy rain and go a long way to making your basement flood proof.

 

Check for basement leaks – take a few minutes this weekend to inspect both the interior and exterior of your home’s foundation, walls, floors and windows for any cracks that may have developed during the winter months. Even a minor crack can lead to major water damage during a heavy spring shower. You can use a basic waterproof epoxy and a paintbrush or putty knife to patch any small cracks you find.

 

SERVPRO of Eastern Niagara County is here to help, call us directly at : 694-7776

We are Ready to Help You !

3/17/2017 (Permalink)

We Answer the Phone Ready to Help
Call Today - 716-694-7776

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of EASTERN NIAGARA COUNTY has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Eastern Niagara County

SERVPRO of Eastern Niagara County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flooded Basement

3/12/2017 (Permalink)

We know that a major flood damage can be one of the most destructive events your home can experience. We also it can be one of the most emotionally draining and physically exhausting events you will endure as a homeowner.


No matter what caused the flooding the water damage can significantly and negatively affect your walls, ceilings, the roof, your furniture and belongings and the overall foundation and structure of your home. If you and your home are subjected to flooding and water damage your first thought may be to pump the water out as quickly as possible and begin the cleanup process.


Before you rush into trying to do it yourself, do your research or call a professional for assistance. It’s important to take the proper steps towards water removal and clean up in order to truly fix the problem.


 Locate the Problem


There are many points of entry for water, but the main ones are your windows, the walls and the seams between the wall and the floor.


 Once you have found out where it came from you must find a way to stop it. If it is a sump pump buy another and then buy a back-up. Another way to prevent flooding from sump pump failure is by buying a water detector and putting it a foot above your water line in the sump pump well.


 Some of the main reasons behind basement leaks and floods are credited to extremely heavy storms and rain, rapid snow melts and believe it or not – dirty rain gutters. There are various preventive measures you can take to help you keep your home safe from these kinds of issues.


Get Ready for the Cleanup


Make sure to turn off all electricity that runs through the basement so you don’t hurt yourself while trying in your flooded basement. Also make sure to wear protective clothing such as gloves, waterproof boots, goggles and any other protective gear you may need to guard yourself from hot water, bacteria and dirty water.


Cleaning Up the Mess


A flooded basement means more than just a wet room in your home, which is bad enough as it is.


Most people use the basement for storage or as a bonus guest room, office or entertainment space. Once SERVPRO has safely cleaned up the basement it is time to suck out the remaining water and completely sanitize the entire area to prevent hazardous mold growth.


Preventive Measures


Surviving a flooded basement once is one time too many, but having to do it again after you spent money to fix it and replaced your belongings is even worse.


Make sure that this never happens to you or your home ever again. Hiring a professional inspector to examine the space and to let you know what needs fixing is an option people use often. Hope fully a flooded basement never happens to you but if it does......


SERVPRO will make it "Like it never even happened."


SERVPRO of Eastern Niagara County serves you and specializes in fire, smoke, mold, water and biohazard damage to both commercial and residential properties. Capable of handling any size loss and working with all types of insurance providers, SERVPRO is available 24 hours a day, 365 days per year. (716) 694-7776

How to Protect your Basement from Water Damage

3/7/2017 (Permalink)

I just bought my first home.  Unlike most home buyers who are looking for an open floor plan or a gourmet kitchen, my first stop was always the basement!  My favorite time to look at houses was in the rain, when I could determine if the basement was prone to flooding.  Several times, I walked into a house's basement and watched as water ran down the walls.  



  1. Obviously, frequent water intrusion in your basement can cause issues with your foundation, and mold.  But most people don't know what to look for or how to protect their basement until after they've experienced a water damage.  What's obvious to me as someone who has worked in the restoration industry for 4 years may not be obvious to every homeowner, so here are some tips to help you stay dry!



  • Get a sump pump.  Get the sump pump rider on your insurance policy while you are at it.  If you have a sump pump and it fails, your homeowners insurance will not cover the damage.  Even if your home or business has never taken on water, it doesn't mean you are immune to it.  Get the sump pump and check that it's functioning properly regularly.

  • Consider a French drain or some other form of waterproofing.  Have a professional do the work.  Google the benefits.  You may be surprised!

  • Keep your gutters free of debris and position downspouts away from the foundation.  The goal is to drain water at least three feet away, so if necessary, consider running extensions or troughs.

  • If you haven't had your sewer inspected or your septic tank cleaned, now is a good time to do that.  During periods of prolonged, heavy rainfall (think Hurricane season!), clogged sewers and over-taxed septics are disasters waiting to happen.

  • If you have below-grade basement windows, install window covers that fasten securely to your foundation.  Clear acrylic covers allow light to enter while keeping out water.  

  • Check the age on your hot water heater.  They generally last about 10 years.  If yours has made it longer, that's not necessarily a good thing!  Don't wait for it to fail before you replace it.

  • If you use your basement for storage, build shelves at least 6 inches from the ground.  Store items in plastic bins.  Photograph everything you store down there in case you need to replace it later.  

  • If you have a finished basement, get a good-quality dehumidifier.  Consider tile floors or polished concrete over carpets.


SERVPRO of Eastern Niagara County is here to help you with water damage & clean - up needs: Call us: We are here for you 24 hours , 7 days a week : 716-694-7776

We Specialize in Flooded Basement Cleanup and Restoration!

1/5/2017 (Permalink)

Water in the basement

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your  basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 716-694-7776

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Eastern Niagara County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 716-694-7776!

“Damage from Water Should Be Cleaned by Certified Professionals”

4/26/2016 (Permalink)

The amount of damage water can cause is amazing, and often underestimated by homeowners. Excess moisture is bad enough, but when a home is flooded or hit with a plumbing disaster (like a burst pipe), the situation can quickly get out of hand. There’s a reason why these incidents are among the most expensive problems a homeowner can face. Contaminated water not only creates immediate structural problems; it can leave serious biological threats behind after it has been removed.

Floods, sewage backflows, and other sources of contaminated fluid usually cause the worst damage. Dirty water is filled with all kinds of deadly substances, ranging from chemical residues to animal feces to parasites. Bacteria, viruses and fungi grow explosively in contaminated fluid, and severe health risks, like salmonella and hepatitis, are common in flood waters.

This problem is compounded by the composition of most homes, which are filled with organic materials. Drywall, wood and the matter that is trapped in carpet fibers are just a few examples, and they can give pathogens room to grow. Within 48 hours, mold may begin creeping behind the walls and releasing spores, and any organic materials that have been soaked through by contaminated fluid will usually have to be destroyed.

That’s why restoration firms, in addition to surveying the home for structural problems, will dry the home quickly and apply antibacterial, antiviral, and antifungal agents to all surfaces that had contact with the water. This ensures the family can return to a safe home, and not one harboring a collection of deadly pathogens.

Source: http://www.iicrc.org/blog/tag/water-damage-e Cleaned by Certified restoration

Date of Publication : 02/1/16

Don’t let water damage sneak into your home this Spring

4/26/2016 (Permalink)

   By the time water damage is noticed, it is usually too late and the damage has already been done. We may not have a scent or special power to always know where that one hidden leak or spoiled foundation is, but there are some areas that are important to be aware of. According to the writer of coolray.com, there are 5 different areas of your home to keep a regular inspection on. “ Coolray”  explains why each area is an important part of the home to pay attention to throughout the year. Although, some incidents cannot be prevented, being able to recognize the damage ahead of time can save a lot of money, resources and further damage done to your belongings.

Appliances

Some appliances such as water heaters, washing machines and refrigerators have a tendency to leak over time. These leaks can start off small, but if not taken care of, can turn into a big mess.

Basements

Basements collect moisture from drips through the foundation that tend to cover the walls. As the moisture evaporates, it creates more humidity, which in turn can cause condensation throughout the cold basement.

Plumbing

Even the smallest of leaks inside a wall can become a bigger issue over time. Make sure to check your plumbing periodically to make sure that there aren’t any loose attachments that could cause a leak down the road.

Pipes

A backed up pipe can lead to much more than just that pipe being clogged. As the pipe backs up, it can cause them to back up into other drains causing a massage leak or flood under floor boards or even behind walls. If there are signs of a clogged pipe, make sure to have it looked at immediately to stop further damage.

Air conditioner

Many people have seen the moisture that collects on air conditioners on a hot, sunny day. This moisture gets worse throughout the life of the air conditioner due to regular maintenance going unseen. Make sure to watch regularly for any signs of leaking or damage to the unit.

Source - http://www.coolray.com/blog/article/hidden_causes_of_water_damage/

What to do after flooding occurs?

2/22/2016 (Permalink)

Water Damage

What can you do until help arrives?

@permalink

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.