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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Kitchen Fire

8/21/2019 (Permalink)

Kitchen Fire Kitchen Fire : Pre- Mitigation

Aside from calling 9-1-1, which should be one of your first moves, here are some quick tips for dealing with a fire emergency in your kitchen.

  1. Always watch your cooking; don't leave anything unattended
  2. Set a timer so that you don't accidentally burn something or forget that an appliance is being used
  3. If something on the stove catches on fire and it is small, cover it with a lid and turn off the burner
  4. Keep a fire extinguisher in the kitchen near your cooking area where it is easily accessible
  5. Add baking soda to a grease fire, not water
  6. Clean your appliances regularly so that grease does not accumulate and start a fire
  7. Clean and dust around and behind appliances, as dust accumulation can cause fires if it is close to electrical wiring
  8. Keep flammable objects away from cooking appliances, especially those things like tea towels and potholders 
  9. Install a smoke alarm in your kitchen
  10. Test your smoke alarms and make sure they will work when you most need them!

Keep these quick tips in mind, and prevent a major fire damage emergency from taking place in your home this season!

Why Choose SERVPRO?

8/7/2019 (Permalink)

We understand you have the choice in deciding which restoration company you want when disaster strikes. When you are dealing with water damage, immediate action is crucial. SERVPRO of Easter Niagara County responds immediately and uses advanced equipment and techniques to remove the water quickly. We closely monitor and document the drying process to verify your property is dried properly and thoroughly.

We’re Faster to Any Size Disaster

SERVPRO of Eastern Niagara County is dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

We're Highly Trained Water Damage Specialists

SERVPRO specializes in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

We Use Advanced Water Restoration Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

When disaster strikes your home or business, get the professionals. Call SERVPRO of Eastern Niagara County today. 

What Makes Mold Grow in Your House?

8/7/2019 (Permalink)

Molds are a type of fungus that naturally grow in many places, but inside your house they can pose a health risk and negatively impact air quality. Therefore, preventing mold in your house is important for the health and safety of your family and visitors who spend time in your home. The good news is that preventing mold is quite simple, and the key is controlling moisture and humidity in your house. So just why is your house so attractive to mold, and what can you do to stop it?

You Probably Have a Moisture Problem

Mold needs moisture to grow. Before it becomes the unpleasant, fuzzy patches of black mold, mold exists as invisible spores in the air. Those spores are essentially inactive until they come in contact with moisture, at which point they begin the next developmental stage and begin the dreaded black mold invasion. Common sources of moisture include:

Standing water
High humidity 
Broken water mains
Broken pipes
Leaking roofs and windows
Air conditioners


Any one of these problems can be enough to prompt an outbreak of black mold inside your home. Getting rid of the moisture can help to cease the spread of mold, but it’s not enough to get rid of the mold fully.

How Do You Handle Mold Cleanup?

The safest option is to contact a mold remediation specialist here at SERVPRO of Eastern Niagara County. Our mold remediation specialists possess the tools and knowledge needed to not only carefully remove mold from your surroundings, but also help you prevent it from reappearing. Working with our mold specialists can help you understand the type of mold that has taken root in your home and can often lead to identifying water damage or other issues that had previously gone unnoticed before the mold problem began. 

While waiting for help to arrive, you can get a head start on disposing of contaminated materials and drying out saturated items. Do everything you can to contain the mold infection and prevent it from spreading further until it can be destroyed. For more information on mold remediation check out our website at www.SERVPROeasternniagaracounty.com or give us a call at 716-694-7776.

Commercial Specialty Cleaning

7/11/2019 (Permalink)

Our Team offers a variety clean up and restoration services. Many times our clients think of us for Fire, Water or Mold Clean up. However we have offer specialty cleanup services as well. Our Team has been contacted by Universities and Hospitals to assist in minimizing rapid spread of infectious illnesses. We have assisted in the containment of diseases such as the Norovirus, Scabies, and aggressive cleaning of Operation and Medical rooms to limit infection spread.

Our Team provided our client a plan of action based on their need, and worked in a professional and safe manner to successfully deliver the outcome needed. Every circumstance is different, please feel free to call our office for a Free Estimate or just to learn more about our services, capabilities and how we can help!

SERVPRO is READY 24 Hours a day, 7 Days a Week, 365 Days a year.

716-694-7776

Grilling Safety this summer

7/11/2019 (Permalink)

Summer is the time for picnics, barbeques and plenty of delicious food; however do you know all of the safety measures you should take with your grill? Three out of five households own a gas grill. Each year an average of 8,900 home fires are caused by grilling and about 16,000 patients went to the emergency room because of an injury involving a grill. Wow, that’s a lot. 

Most of these injuries and fires could have easily been avoided. So just in case, here are some tips on how to avoid injuries and fires while also enjoying those yummy summer-time meals:

  • Keep your grill away from your home and deck railings.
  • In order to safely turn on your grill, follow these steps:
    • Open the lid before turning on the grill
    • Turn on the propane tank
    • Turn on the knobs of the grill burner
    • Push ignition button (if you have one)
  • If your grill doesn’t ignite, let gas dissipate for at least 5 minutes before igniting again. 
  • To turn off your grill safely, turn the gas tank off first in order to keep excess gas from leaking out.

And in case of fire damage, you know who to call: SERVPRO! 694-7776

Why SERVPRO? Because We Care!

7/11/2019 (Permalink)

At SERVPRO, our number one priority is to make our customers happy. It may sound like the impossible task; after all, we are arriving on the scene when circumstances for our customers are devastating. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building. These are difficult situations emotionally which is all the more reason for our employees to be sensitive to what our customers are dealing with. Many times, depending upon the damage we are mitigating, we could spend days, weeks, or even months in customer’s home or office. We get to know our clients one on one. We get to meet their children. We get to hear about their families. We know their pets’ names. We know where they leave the key in case they are not there. We get to know them by carefully handling all of their cherished possessions, sometimes cleaning them and packing them away until their homes are restored. At the end of the day, we are just people helping people.  That’s what it’s all about. Sometimes that means stopping what we are doing and having a cup of coffee or dinner with our customers if they ask. 

What a beautiful thing to see! Why SERVPRO?? Because we care about our customers...And they know it! Let us be the one you call when your life gets flipped upside down.

Call us 694-7776

Wear Sunscreen

7/11/2019 (Permalink)

Here at SERVPRO we talk about protecting your home frequently. Our hope is that we can help you prevent most disasters and recover quickly from those that you can’t anticipate. We want where you live to be safe and healthy, but what about the home you can’t replace? Taking care of your body is even more important than homeowner tips, and that starts with your skin.

Skin cancer is the most common form of cancer in the US. More than 3.5 million skin cancers in over 2 million people are diagnosed annually.

One in five Americans will develop skin cancer in the course of a lifetime.

Over the past 31 years, more people have had skin cancer than all other cancers combined.

Skin cancer isn’t reserved for the tanning bed regulars or the fair skinned. That being said, I just wanted to pass along some information from the Skin Cancer Foundation on how you can protect your skin in the midst of all these summer activities (and even in the off-season).

Use a sunscreen of SPF 15 or higher whenever you spend time outdoors.

  • This applies to all outdoor activities: athletics, shopping, picnicking, walking or jogging, gardening, even waiting for a bus.
  • Use a broad spectrum (UVA/UVB) sunscreen with an SPF of 15 or higher every day. For extended outdoor activity, use a water-resistant broad spectrum (UVA/UVB) sunscreen with an SPF of 30 or higher.
  • Apply liberally and evenly to all exposed skin. The average adult in a bathing suit should use approximately one ounce of sunscreen per application. Not using enough will effectively reduce the product’s SPF and the protection you get.
  • Be sure to cover often-missed spots: lips, ears, around eyes, neck, scalp if hair is thinning, hands, and feet.
  • Reapply at least every 2 hours, more often if some of the product may have been removed while swimming, sweating, or towel-drying.
  • Choose a product that suits your skin and your activity. Sunscreens are available in lotion, gel, spray, cream, and stick forms. Some are labeled as water resistant, sweatproof, or especially for sports; as fragrance-free, hypoallergenic, or especially for sensitive skin or children.

Cover up.

  • Wear long-sleeved shirts and long pants. Tightly woven fabrics and dark colors, such as deep blue and black, or bright colors, such as orange and red, offer more protection. If you can see light through a fabric, UV rays can get through too. Water makes fabrics more translucent, so do not rely on a wet T-shirt.
  • A broad-brimmed hat goes a long way toward preventing skin cancer in often-exposed areas like the neck, ears, scalp, and face. Opt for a 3-4 inch brim that extends all around the hat. Baseball caps and visors shade the face but leave neck, lower face, and ears exposed.
  • UV-blocking sunglasses with wraparound or large frames protect your eyelids and the sensitive skin around your eyes, common sites for skin cancer and sun-induced aging. Sunglasses also help reduce the risk of cataracts later in life.

Seek the shade.

    • Be aware, however, that sunlight bouncing off reflective surfaces can reach you even beneath an umbrella or a tree. Never seek a tan.
    • There is no such thing as a healthy tan. A tan is the skin’s response to the sun’s damaging rays.

Stay away from tanning parlors and artificial tanning devices.

  • The UV radiation emitted by indoor tanning lamps is many times more intense than natural sunlight. Dangers include burns, premature aging of the skin, and the increased risk of skin cancer.

Protect your children and teach them sun safety at an early age.

  • Healthy habits are best learned young. Because skin damage occurs with each unprotected exposure and accumulates over the course of a lifetime, sun safety for children should be a priority.

SERVPRO of Eastern Niagara County cares about YOU! 

Heavy Rains in Lockport New York

7/8/2019 (Permalink)

This weekend WNY experienced Heavy rains and flooding in Lockport, NY. .

Resources to Handle Floods and Storms

When storms hit WNY, SERVPRO of Eastern Niagara County can scale our resources to handle any size storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

SERVPRO of Eastern Niagara County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Have Storm or Flood Damage? Call Us Today SERVPRO of Eastern Niagara County 716-694-7776

Not sure when the air ducts and dryer vents were last cleaned in your home?

6/25/2019 (Permalink)

Failure to clean the dryer is the leading cause of home clothes dryer fires.

Is your dryer taking longer than it used to get the clothes dry? Or maybe you can’t recall if the vent was ever cleaned? Then NOW is the perfect time to call SERVPRO of Eastern Niagara County to take care of it for you. Our highly trained technicians will have all of the duct work and venting cleaned out properly and efficiently.

In the meantime, clean out the lint filter of the clothes dryer both before and after each use. Also, if you notice a nest of any kind or any blockage including the vent flap, get rid of those obstacles as soon as possible.

Our techs will also look at the rest of the duct work in the home. Often enough, the HVAC system has been running for some time without being maintained as it needs to. Clogged and overloaded ventilation systems circulate odors, irritants like dust, and contaminants like mold throughout your home and is the culprit for poor indoor air quality.

A solid cleaning and maintenance plan for the HVAC system can help lengthen it’s working life and operate at a better condition. Simple maintenance procedures could help save money and problems down the line. In the case that you might’ve suffered a fire or have mold growth, then duct cleaning is positively essential.

SERVPRO of Eastern Niagara County offers countless services valuable to any home or business owner regardless of what you might need. From cleaning to full mitigation and document restoration to complete reconstruction, we’re your one-stop-shop! We’re here to help, 24/7, no matter the damage, 716-694-7776

Commercial Fires and Water Damage

6/7/2019 (Permalink)

Commercial Fires and Water Damage

After a fire at your business, there's liable to be a significant amount of water damage in addition to the fire damage. It's likely that automatic sprinklers have gone off, and that at least one fire hose was used to extinguish the flames. There may be saturated drywall and carpeting, which can lead to a mold problem if not addressed promptly. 

This situation requires the skills of a professional restoration company. They can take care of the damage by:

  • Making a thorough inspection
  • Extracting the water
  • Drying and dehumidifying
  • Disinfecting and cleaning
  • Repairing damage and completing restoration

Damage Inspection and Assessment

The restoration company first makes a careful inspection, assessing the water and fire damage and looking for any possible hidden problems, such as water behind walls. From their assessment they can determine which specialized equipment and techniques are best suited to the task.

Water Removal

As quickly as possible, the technicians begin the process of water extraction. This minimizes the chance of more damage from secondary sources such as mold. Any excess water is removed, using heavy-duty pumps and vacuums.

Drying and Dehumidification

At this point, the restoration team focuses on removing any moisture or humidity that remains. This is done through the use of professional-strength dehumidifiers and air movers. 

Cleaning and Disinfecting

After everything is thoroughly dried, the remaining items and surfaces are treated to remove any threat from microbes or mold, using a variety of specialized methods. Any lingering odors are dealt with by using air scrubbers and foggers.

Damage Repair and Restoration

As soon as all moisture has been completely extracted and any threat from pathogens has been eliminated, the repair and restoration work can start. Depending on the extent of the damage, this might involve simple tasks like replacing carpets and painting, or more complex work like rebuilding entire rooms.

If you've had fire damage at your business, you're most likely going to have to deal with water damage as well. Hiring a restoration company can ensure that both problems are dealt with quickly, safely and efficiently.

Why is everyone talking about mold?

5/29/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

How to prevent water damage in your home

5/23/2019 (Permalink)

Water damage is the No. 1 culprit that weakens your home’s foundation and the very core that holds your house together.

You’ve heard about core strength for your body. Well, water damage hits at the core strength of your house, eventually causing serious structural damage. Damp wood invites termites and carpenter ants; plus, it causes mold and mildew.

Here are three easy things to do to that will give you piece of mind the next time heavy storms hit.

#1. Ensure Good Drainage

Why it matters: Poor drainage weakens your foundation, causing cracks, uneven settling, and pathways for water to enter your home. 

How to do it:

  • Clean your gutters routinely. A clogged gutter will send cascades of water down the side of your house, damaging your siding and foundation.
  • Ensure your downspouts direct water 5 to 10 feet away from your house.
  • Make sure your yard is sloped at least 6 inches over a 10-foot span away from your foundation. That slope keeps water from getting down right next to your foundation, where it could cause walls to lean, crack the masonry, and create leaks. (For crawl spaces, keeping water away makes sure excess water doesn’t pool underneath your floor, making for damp conditions that encourage mold, rot, and insects.)
  • But don’t let the soil get too dry, either. Long dry spells let the soil around your house dry out and shrink. A big rain may make the soil expand, putting pressure on your foundation walls. In a drought, run a soaker hose at least 6 inches from the foundation and 3 inches under the soil to keep the soil from contracting and expanding.

Maintenance cost: Very little. Cleaning gutters can be a no-cost DIY job, or you can hire a pro for $50 to $250, depending on the size and height of your home. To get the soil slope you need, you might have to buy some additional topsoil.

Worst case if you put it off: Your foundation could settle, cracking your basement walls. The cost to stabilize, repair, and seal deteriorated foundation walls is a whopping $15,000 to $40,000.

#2. Test Your Sump Pump Regularly

Why it matters: Sump pumps come to life during storms. That’s not when you want to realize yours isn’t working properly. You should check it at least once a year, and ideally perform several checks during heavy storm seasons.

How to test your sump pump:

  1. Slowly fill the sump pump pit with water. Watch for the “float” (similar to the float in your toilet) to rise, which should turn on the pump. Then watch to make sure the water level falls.
  2. Test your backup pump the same way, but unplug the main pump first.
  3. If you don’t have a backup pump — or a generator — and are on municipal water, get one that runs on water pressure. If you’re on well water, your only option is the battery kind.

Maintenance cost: Testing is free; a water-powered backup sump pump, including installation, costs $150 to $350; a new battery for a battery-operated sump starts around $200.

Worst case if you put it off: Your basement could flood, ruining everything in it, including drywall and carpeting. (Did you know your regular insurance doesn’t cover flooding?) Plus you run the risk of mold and mildew — which can also be a very expensive problem.

#3. Check for Water Leaks and Fix Them.

Why it matters: Persistent leaks lead to mold and mildew, rot, and even termites and carpenter ants (they like chewing soggy wood, since it’s soft). Yet if you fix a leak soon after it starts, there may be no long-term damage at all.  

How to check for leaks:

  • Check for dark spots under pipes inside sink cabinets, stains on ceilings, toilets that rock, and of course drips.
  • At least once a year, inspect your roof. Repair missing, loose, and damaged shingles. Repair any cracked caulking and check for leaks around flashing.

Maintenance cost: Negligible for a simple fix, such as a new washer. A visit from a plumber might set you back $250; a roof repair, a few hundred dollars to $1,000.

Worst case if you put it off: Drips ruin the cabinet under the kitchen sink, and run down into the floor sheathing and joists underneath, so you need a structural repair, plus new cabinets and new kitchen flooring. Or the roof rots, so you need a new roof and repairs to rooms directly beneath.

If you do these three things and still have persistent water problems, such as water getting into your basement or an area of your yard keeps washing out, the solution is a bit more complicated in the form of a French drain.

Facts About Mold

5/23/2019 (Permalink)

When you have a water damage in your home, if not properly mitigated, you are at risk of mold becoming a problem. Today, I'm going to tell you some facts about mold:

  • Mold is a type of fungus.
    • One of the most common type of mold is known as mildew.
    • There are hundreds of different types of mold.
  • Mold can live indoors or outdoors and grows best in damp, warm, and humid environments.
  • Even though bathrooms and basements are typically moist areas prone to the growth of molds, any moist area in the household may harbor mold.
    • Having a properly installed fan in the bathroom can help reduce the moist content in the room. 
    • Running a dehumidifier in your basement, especially during the humid months, can help prevent mold from growing.
  • Some people experience allergic reactions or have negative health side effects when exposed to mold. The likely hood of this depends on the type of mold growing and the person.
  • Controlling the moisture content in your home is the best way to prevent mold.
  • Mold is not always able to be seen by the human eye.
    • This is why we highly recommend having mold testing completed by an industrial hygienist.

Facts About Mold

5/23/2019 (Permalink)

When you have a water damage in your home, if not properly mitigated, you are at risk of mold becoming a problem. Today, I'm going to tell you some facts about mold:

  • Mold is a type of fungus.
    • One of the most common type of mold is known as mildew.
    • There are hundreds of different types of mold.
  • Mold can live indoors or outdoors and grows best in damp, warm, and humid environments.
  • Even though bathrooms and basements are typically moist areas prone to the growth of molds, any moist area in the household may harbor mold.
    • Having a properly installed fan in the bathroom can help reduce the moist content in the room. 
    • Running a dehumidifier in your basement, especially during the humid months, can help prevent mold from growing.
  • Some people experience allergic reactions or have negative health side effects when exposed to mold. The likely hood of this depends on the type of mold growing and the person.
  • Controlling the moisture content in your home is the best way to prevent mold.
  • Mold is not always able to be seen by the human eye.
    • This is why we highly recommend having mold testing completed by an industrial hygienist.

Air Duct Cleaning Benefits

5/23/2019 (Permalink)

Air Duct Cleaning Benefits

Is it worth having your air ducts clean?  Getting the ventilation systems inspected should be a high priority on your to-do list. In most cases, the heating, ventilation and air conditioning (HVAC) system have been operating for some time without attention.  Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your business or home. 

   Clean air ducts benefits: 

  • Eliminates offensive odors
  • Reduces potential mold growth
  • Remediates bacteria, fungi and mold
  • Restore peak energy efficiency
  • Lowers indoor air pollution

A routine part of the SERVPRO of Eastern Niagara County service is keeping the airducts clean.

Spring is Storm Season in the Western New York Area

5/19/2019 (Permalink)

Spring is Storm Season in the Western New York Area

In the past few months the area has been hit with severe weather and storms. The following are the most common storms we see in our area. If you have damage to your home or business from these devastating storms, call SERVPRO of Eastern Niagara County (716) 694-7776 and we will make it “Like it never even happened”.

Hail Storms

  • Many residents living in area have already experienced hailstorms and witnessed the damage hail can cause to homes, automobiles, businesses and other property. When a hailstorm hits, it does the greatest amount of damage to the exterior of your home or property. Common types of damage caused by hail are: roof damage, siding damage, shingle damage, window damage and automobile damage.

Thunderstorms

  • Thunderstorms can produce many types of damaging weather such as lightning, hail, tornadoes, straight-line winds, flooding and more. The biggest contributors to damaged property are likely hail and wind, which can cause many types of exterior property damage

Tornadoes

  • Isolated tornadoes can happen in the Western New York area

Lightning

  • You may be surprised to learn that lightning is a major cause of storm damage in many areas around the country. The National Lightning Safety Institute estimates the cost of lightning damage in the $5 to $6 billion dollar per year range. Lightning that hits trees and the ground is a common cause of wildfires, structure fires, property damage and power outages. 

Floods

  • Floods are typically the result of heavy rain and water that rises faster than storm drains can handle. Flash floods driven by quick, violent bursts of rain can flood homes, basements and businesses, causing serious damage to both interiors and exteriors. Flooding is a very dangerous storm phenomenon that results in numerous deaths and extensive property damage each year.

For more information on the services that SERVPRO of Eastern Niagara County provides regarding storm damage cleanup for your commercial or residential structure, please visit or call:

or call us today at (716) 694-7776

Secondary Water Damage

5/19/2019 (Permalink)

If you've had a burst pipe, toilets backing up, or other flooding problems in your business, a call to the plumber is only the beginning of clearing up the mess. Significant damage may occur due to the water and excess moisture. It's important for this to be cleaned up as soon as possible. Failure to do this can lead to secondary damage, which can include hidden structural problems and black mold. These can be extremely expensive to eliminate.

What is Secondary Damage?

In a nutshell, secondary water damage is any damage that's not caused directly by the flooding incident. This damage can manifest in a number of ways, including:

  • Vinyl and other types of flooring pulling up from the floor
  • Finish damage and buckling of wooden floors
  • Mold growth, such as trichoderma and stachybotrys chartarum (black mold)
  • Sagging and cracking sheetrock or drywall

This secondary damage occurs when the primary damage is not addressed properly, or the damage isn't found for a long while. Lingering high humidity may also be a culprit; if proper dehumidification techniques aren't used, moisture can remain to cause big problems.

How to Prevent Secondary Damage

If you are able to enter the building, you can take some immediate steps to help contain the damage. Ventilate the area as well as possible with AC in the summer, or by opening windows and turning on the heat during the winter. Remove as much water as possible by mopping and moving saturated rugs outside or to another dry area. Remove any items such as furniture, electronics, and documents as well.

The only way to be certain that you won't have to deal with secondary damage is to call a professional water damage restoration company right away. They will immediately do an inspection to assess the extent of the damage, then use specialized equipment to make sure everything is completely dried and disinfected to prevent any spread of harmful pathogens such as bacteria or black mold. They will also be able to make any necessary structural repairs and get your building back to its former condition. Armed with the information outlined above and the help of a professional restoration service, you can make sure that secondary damage is avoided.

Water Damage

5/14/2019 (Permalink)

When rain damages your home, the SERVPRO crew has the training and equipment to remediate the damage

When several inches of rain fall over a couple of days, the ground around your Western New York home becomes supersaturated. Water caught inches or even feet below the surface must find release, often into your lower levels, slab foundation, or crawl spaces beneath your home. A professional response to the water flooding into your home is essential. 

The quantity of rainwater falling during recent storms overwhelming the ability of homeowners to remediate. During the flooding event, your home’s structural components and stored personal possessions are at risk for irreversible damage. Our water loss crews assess the scenario swiftly and put their IICRC training and experience on the line to remove the flood water and dry out both building materials and your home’s contents. 

Our SERVPRO vehicles arrive with high-efficiency pumps and water extractors as well as the highly qualified technicians to operate them on board. If your home’s electricity is unavailable temporarily in the aftermath of the storm, our equipment uses truck-mounted power generators to remove the water. Any delay in response to the flooding poses a range of threats to your home and belongings, including microbial growth and progressive deterioration of building materials and the ruin of documents, pictures, books, household goods, furnishings, carpeting, clothing, and more. 

Practical and best restoration industry practices often recommend the pack out of items at risk of further harm from the flooding. We train our SERVPRO employees to inventory, stow, and transport your precious possessions with care and respect. At our production center, our team evaluates the extent of damage done by the flood waters and employs proven restoration strategies to return saturated items to preloss condition. 

As the packed-out articles receive needed attention, SERVPRO employees address the damage at your home. They complete the flood water removal by matching equipment and techniques to achieve applied structural drying. Our crews strike a balance among the elements of air movement, heat, and dehumidification. We work to release water from structural components into a vapor that we then condense, collect, and evacuate. 

SERVPRO of Eastern Niagara County has the skilled crews and state of the art equipment to turn around your flood damage problems wholly and efficiently. Give us a call at (716) 694-7776 as soon as possible after the flood waters invade. We stand ready 24 hours a day, every day of the year.

Post Construction Services

5/1/2019 (Permalink)

Post-Construction Cleaning Services

Along with our restoration , SERVPRO of ENC provides a variety of cleaning services. One of the cleaning services we provide is Post-Construction Cleanup.

After restoring and rebuilding your property, there is still more work to be done. It is important to get your property clean and ready to use. Let SERVPRO of ENC get your property clean and ready to go!

Both interior and exterior cleaning is needed after rebuild and construction services. When cleaning, the following areas are usually dusted and cleaned:

Interior Cleanup

  1. Walls (removing dust, dirt, scuff marks, and smudges)
  2. Ceilings and light fixtures/fans
  3. All trim (including baseboards and door and window frames)
  4. Door faces, sides, and tops
  5. Floors
  6. Ducts, vents, and baseboard heaters
  7. Windows (including tracks and frames)
  8. Cabinetry, appliances, fixtures, and countertops
  9. All trash and plastic coverings removed

Exterior Cleaning

  • Exterior windows and doors
  • Entry doorways
  • Driveway and paved surfaces swept and power washed
  • Exterior lights dusted
  • All trash on property (including lumber and debris) removed

If your property is in need of Post-Construction Cleaning, give SERVPRO of Eastern Niagara County a call : 694-7776 . No matter the size, we are Here To Help.

Spring Cleaning

5/1/2019 (Permalink)

Spring is right around the corner! Now is time to start preparing your spring cleaning “to do list”. Spring cleaning is a tradition that allows us to freshen up our homes after a long winter. So open up those windows, let the fresh air in, and call SERVPRO of Eastern Niagara Co. to help you with those deep cleaning tasks! 

 We offer a variety of services to get your home spring ready including:

Carpet and Upholstery Cleaning: 
The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Hard Floors:
Months of salt and dirt tracked into your home and onto your tiled floors? Our technicians can clean the tile and grout and make it like winter never even happened.

Air Duct Cleaning: 
We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal: 
Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Remember, spring cleaning isn’t only for your home, but also for offices, daycares, businesses, and warehouses. Let us help you get ready for warm weather.

Call us today to schedule a cleaning service, 716-694-7776

Commercial Cleaning

5/1/2019 (Permalink)

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO Franchise Professionals have the training and expertise to help make it “Like it never even happened.”

  • Retail Facilities
  • Education Facilities
  • Property Management
  • Healthcare Facilities
  • Hospitality Facilities
  • Food Service Facilities

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Franchise Professional to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. Learn more about our Commercial Cleaning Service.

Call us at 716-694-7776

ERP

5/1/2019 (Permalink)

SERVPRO professionals offer many tools to help their customers in the middle of disasters. However now SERVPRO professionals are offering a tool to their customers to help prepare them before disaster even strikes. This new tool is called an ERP (Emergency Ready Profile) which can be downloaded from the Apple or Android App store by searching SERVPRO. This app allows SERVPRO to set up a date and walk your property with you, to create a profile for what you would be during a fire or water damage. The app holds the information for where the water, electrical, gas, and computer server shut offs are located in your building along with contact and account numbers for those companies. The free SERVPRO app also details where the best location for SERVPRO vehicles to park during an emergency. Your contact person at SERVPRO also has their phone number listed so you just open the app and dial

Severe Weather Damage

5/1/2019 (Permalink)

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. Take action to protect yourself, your family, and your business—before a weather event occurs and it’s too late.

April marks the start of the rainy season. Spring storms can bring several inches of rain in only a matter of hours or there can be consistent rainfall for days. These heavy rains can lead to severe flooding by over-saturating the ground, overfilling storm drains, or rivers spilling over their banks.

As one of the most common hazards in the United States, it’s important we prepare for the potential disaster that flooding can cause. Even if you feel you live in a community with a low risk of flooding, remember that anywhere it rains, it can flood. Just because you haven’t experienced a flood in the past, doesn’t mean you won’t in the future.

In order help prepare you for the possibility of a flood, we offer you these tips:

  • Build an emergency kit and make a family communications plan
  • Avoid building in a floodplain unless you elevate and reinforce your home
  • Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk
  • Install check-valves to prevent flood water from backing up into the drains of your home
  • Seal basement walls and floor with waterproofing compounds to prevent seepage through cracks
  • Always keep your gutters and downspouts clean to allow water to flow freely
  • Prepare a flood evacuation plan
  • Know how to safely shut-off utilities
  • Keep insurance and vital records in a water-proof box
  • Have a portable radio to listen for important current information

When your home sustains water damage from flooding, you should call SERVPRO of Eastern Niagara County immediately. Our professionals have the expertise to prevent or mitigate the devastating effects that water damage can have.

SERVPRO of Eastern Niagara County has the equipment and experience necessary to handle the most challenging water damage and removal situations and we are available around-the-clock. Call us at (716) 694-7776, and we’ll return your home back to normal, "Like it never even happened."

Mothers Day Gift for Mom

5/1/2019 (Permalink)

As my kids well know, my favorite Mother’s Day Gift is a clean house. If you are trying to figure out what to get your Mom this year, Let the experts at SERVPRO of Eastern Niagara County perform a Deep Cleaning or Carpet/Upholstery Cleaning for your Mom!

Deep Cleaning - to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for your mom.

Carpet Cleaning - Even the highest-quality carpet and upholstery can show soiling over time. The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your mom’s home.

SERVPRO of Eastern Niagara County have the expertise to get the job done.

Call us Today to schedule services (716) 694-7776

Fire Damage

4/30/2019 (Permalink)

Fire damage is probably the last thing on your mind, but you may want to move it up on your list of priorities; preparation is the key. The first 48 hours after a fire often makes the difference between ‘restoring’ vs. ‘replacing’ your property and personal belongings. SERVPRO of Eastern Niagara County provides a timely response with mitigation services ranging from fire, smoke and soot removal, to content claims inventory and document restoration. Here is a timeline to help ease your mind of what should be done before and after SERVPRO of Eastern Niagara arrives:

  1. One Hour: Within one hour from notice of loss, a SERVPRO of Eastern Niagara County professional will contact you to arrange for service.
  2. Four Hours: Within four hours of loss notification, a SERVPRO Eastern Niagara County of technician will be onsite to start mitigation services.
  3. Detailed Explanation:  A trained and uniformed SERVPRO of Eastern Niagara County employee will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.
  4. Pretesting: A SERVPRO of Eastern Niagara County employee will begin pretesting for restoration, working from the source of the damage outward.
  5. Eight Hours: Within eight business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.
  6. Cleaning, Restoration, & Deodorization: SERVPRO of Eastern Niagara County  will work neatly and efficiently to help you regain control of your property. We then use state-of-the-art restoration techniques to make it “Like it never even happened.”
  7. Final Walk-through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

SERVPRO of Eastern Niagara County responds quickly, offering a full line of fire cleanup and restoration services to help you return home as soon as possible. Before risking further damage by attempting to clean up the damage on your own, call the fire damage clean up and restoration professionals at (716) 694-7776.

When Water Damage Strikes

4/30/2019 (Permalink)

Water damage comes in many forms. No matter how great or small, SERVPRO of Eastern Niagara County is waiting for your call!  Below is a list of common causes of water related loss:

  • Broken Pipe
  • Washer Overflows
  • Water Heater Overflow
  • Rising Water from Flooding
  • Roof Leaks
  • Leaks from a Broken Window
  • Toilet or Bathtub Overflow
  • Air Conditioner Drip Pan Overflow
  • Broken Appliance Hoses
  • Fire Related Water Damage

Until you experience a water related loss you may not realize how important it is to hire a water damage specialist. SERVPRO of Eastern Niagara County is trusted by insurance agents and property owners across WNY and they are ready 24/7 to help you get back to life as you know it, "Like it never even happened.”

Residential Services

Whether your Houston and/or Spring home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

Commercial Services

There's never a convenient time for fire or Water damage to strike your home or commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

School Cleaning

4/30/2019 (Permalink)

Summer is coming and that means that school is going to be out. We're sure that you're excited to be able to take the kids on vacation and for them to get a little break. We're excited because it means we can get your schools clean and get them in tip-top shape to be able to have them ready for August. 

If it's just a carpet cleaning for those school rugs or maybe you've got some places where you're a bit concerned about potential mold, just give us a call at (716) 694-7776 so we can schedule a date to get the job done right. 

We are locally owned and operated so we live right here in the community! We're nearby and ready to help. 

Carpet Cleaning ?

4/22/2019 (Permalink)

Your dog has ruined your rug, your child your carpets and now your thinking about making that vaunted $150.00 carpet steamer purchase. Have you thought about how much that purchase may actually cost you? Below are 3 of the most common carpet cleaning mistakes that can happen to an untrained cleaner.

1) Over-Shampooing

2) Over-Wetting

3) Failing to protect furniture from wet carpet

lets break these down so that its easy to understand what each means.

Over-Shampooing- Occurs when to much chemical agent is added to the water mix used to clean the carpet. Many agents have oily residues that can build up and actually make carpets worse. They can cause carpets to become dirt magnets.

Over-Wetting- Occurs when too much water is use on the carpet. When too much water is used and soaks into the carpet backing as well as the padding. This can cause mold and mildew and lead to carpet replacement due to the smell that it causes. It literally sours your carpet.

Failing to protect furniture from wet carpet- Simply put, most furniture has dyes and stains that coupled with water bleeds. This bleeding on carpets leads to a stain that is almost impossible to get out of the carpet. Not to mention too much water and furniture can cause furniture to warp and loose its integrity too.

When deciding on whether to clean your carpets yourself or let a professional so it for you ask yourself is it worth it. Professional carpet cleaning companies like SERVPRO of Eastern Niagara County are equipped with the equipment and training needed to get those carpets looking right the first time.

We have high powered truck mounts and industry leading cleaning methods that work. Plus we move your furniture for you too and save you time. Trust your carpet cleaning to the professionals. 

SERVPRO of Eastern Niagara County is here to help in any way.

Cleaning Air Ducts

4/22/2019 (Permalink)

Is it worth having your air ducts clean?  Getting the ventilation systems inspected should be a high priority on your to-do list. In most cases, the heating, ventilation and air conditioning (HVAC) system have been operating for some time without attention.  Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your business or home. 


   Clean air ducts benefits: 

  • Eliminates offensive odors
  • Reduces potential mold growth
  • Remediates bacteria, fungi and mold
  • Restore peak energy efficiency
  • Lowers indoor air pollution

Call us today for a free estimate : (716) 694-7776

Commercial Maintenance

4/22/2019 (Permalink)

It’s very important to keep up with your commercial maintenance needs because this can prevent damages to your property. Things like checking your hot water heater to see when the last time it was replaced or checking the condensation lines coming from your air conditioning unit are quick and easy preventative measures. These are just some of the things you can check to prevent damages to your home.

Most water damages come from a preventable source such as your hot water heater or air conditioning condensation line. With hot water heaters you should replace them every 8–12 years. Replacement will vary with the severity of your local weather, the design of the unit, quality of installation, and the maintenance your unit has received. With an air conditioner condensation line we would recommend cleaning it once a year to maintain a blockage free line.

There are plenty of websites that explain how to do these things yourself but we would recommend that if you are not a professional, you should hire a professional to perform maintenance on your home. Performing these two quick and easy checks can go a long way in preventing any potential issues. 

REMEMBER to call SERVPRO of Eastern Niagara County at 716-694-7776 when you need help

Why Choose us?

4/22/2019 (Permalink)

Why SERVPRO of Eastern Niagara County?

Why choose SERVPRO of Portsmouth over the local competition? SERVPRO is the leading restoration company in the United States & Canada, specializing in water & fire mitigation and mold remediation. SERVPRO of Eastern Niagara County offers biohazard & crime scene cleanup, along with cleaning services for air ducts & HVAC, vandalism, carpet, upholstery, & contents. 

SERVPRO is nationally known for making both commercial and residential emergency losses “Like it never even happened.” Here at SERVPRO of Eastern Niagara County, we have highly trained & certified project managers, technicians & office staff, who work together to make your remediation process flow as effortlessly as possible. Everyone in our office is personally involved in each job- from fielding calls & going out to job sites, to providing timely estimates, and answering customers questions & concerns. 

Our number one priority at SERVPRO of Eastern Niagara County is customer service & satisfaction. We take pride in our work and promise we will do the best job possible from start to completion to make your loss feel “Like it never even happened.”

716-694-7776

Being Prepared for April Showers' in your House

4/15/2019 (Permalink)

Living in the WNY can be quite exasperating at times.We never know what to expect so we have to be prepared for the unexpected. 

Here at SERVPRO, we are prepared to clean up your house fire on Monday - to your flooded basement on Wednesday. Here are some helpful tips to keep your house safe before and after experiencing inconvenient crisis. 

Important Warnings about Water Damage:

  • Do not go into rooms with standing water if the electricity is still on!
  • Do not use electrical appliances while on wet surfaces. 
  • Do not use any ordinary vacuum to remove any water. 
  • Do not lift tacked down carpet without professional help. 

After Experiencing Water Damage:

  • Use fans to circulate the air and assist with drying.
  • Use dehumidifiers if available. 
  • Remove as much water as possible by mopping and blotting. 
  • Wipe furniture dry. 
  • Lift draperies off carpet, loop through a coat hanger, and place the hanger on the draper rod. 
  • Prop up wet furniture cushions for even drying and place small wood blocks under furniture legs. 
  • Remove wet area rugs or other floor coverings.
  • Open furniture drawers, closet doors and luggage to enhance drying. 
  • Move photos, paintings, and art objects to a safe, dry location. 
  • Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature. 
  • Do not remove damp books from shelves. Leave tight to prevent pages from rippling. 
  • Control interior temperatures with heat or air conditioning. Keep interior temperatures between 70 and 80 degrees. 

Fire Damage : Process of Restoration

4/2/2019 (Permalink)

Fire Damage in Lockport NY Smoke Damage in Lewiston,NY , and Restoration, and the Process of Fire Restoration,

The process of fire restoration can be very involved. Private homeowners and companies can oftentimes be devastated by the damage caused by this kind of event. One aspect that gives peace of mind involves knowing when the right professional has been hired. That is one of the reasons why it is important to hire a firm that is associated with the Institute of Inspection Cleaning and Restoration Certification.  

Homeowners and business owners may be in shock from the initial devastation. It is important to try and follow the proper steps to achieve a complete fire restoration. Service providers that are associated with the Institute will have the following distinctions: current training, safety and health certifications, vast amounts of experience in restoration projects and the proper licenses and insurance information. Customers should also check all references and obtain price quotes prior to hiring anyone. Any contracts that are presented should be reviewed closely.

The first step in the process is to clean up as much of the existing area as possible. If the area is not immediately cleaned, soot residue and permanent damage can be left behind. If the homeowner or business owner does the initial cleaning, it is important to follow these steps. When cleaning, always use dust masks and open the area for proper ventilation. Clean from the ceilings to the floors and vacuum all floors and upholstery. Wash any items that are able to be laundered. Clean the outside with a pressure washer if available. 

If immediate clean up is not done, it can lead to devastating effects. Within minutes of fire and smoke damage, appliances and many items will discolor to a yellow hue. After a few hours, acid will stain bathrooms and many other areas of the home or business. Within days, walls will discolor permanently and items will begin to rust due to the acid residue.  Finally, after weeks the cost of clean-up will become substantially more expensive. The building and furnishings can be permanently damaged by the acid left behind. Soot residue will be layered throughout the home or business. For these reasons, it is vital to contact a professional associated with the Institute of Inspection Cleaning and Restoration Certification to utilize fire restoration techniques in an effort to return the home or business to a preloss state. One company or service provider should be able to handle the damage. The seal of Certification by the Institute should be shown on any provider’s website. This shows the customer the reliability and the expertise of the service provider.

Residue and smoky odors need to be removed immediately. Professionals will use the process of fire restoration to achieve satisfactory results. These providers will remove the source of the odor, clean any items that can be salvaged, get rid of any lingering odor with an odor counteractant and deodorizing fog. Finally, the provider will seal salvageable items to encapsulate odor and prevent further recontamination.

Homeowners and businesses that are educated in the fire restoration process are able to minimize the cost of repair. Professionals can be contacted in a timely manner to return the area to a preloss state.  By hiring the right professionals the victims can have some peace of mind during a very stressful time.

We are here to help with your fire damage clean up and restoration process : 694-7776

Flood Damage

4/2/2019 (Permalink)

Floods are the most common natural disaster in the United States. Whether you live near a coastline, near a river or eve in the desert, there is a potential for suffering flood damage. Unlike any other natural disaster such as hurricanes that have typical peak season, floods can occur anywhere and anytime.

Therese are some of the flood terms used to identify a flood hazard.

flood watch indicates that conditions are favorable for flooding to developed. Be prepared to move to higher ground.

flood warning means that flooding is occurring or will occur soon. If advised to evacuate, do so immediately.

flash flood warning means that flash flooding is occurring or imminent. Move to higher grounds immediately.

April Showers bring May flowers

3/29/2019 (Permalink)

April Showers do bring May flowers but they also bring flooding. Taking precautions can help minimize the damage that occurs at your home. The first thing you need to do is check with your insurance to make sure that you are covered. Coverage options vary depending on the insurance company so it is always a good idea to check and see what is available to you. Second, have your sump pump and chimney checks yearly and make sure your gutters are clean and attached properly. If water does get into your home it needs to be removed quickly and dried out properly so you don’t have mold growth in the future.  SERVPRO of Eastern Niagara County will respond to the problem and extract the water and start the remediation process to prevent mold growth at all affected levels.

Severe Spring Weather Tips

3/19/2019 (Permalink)

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. Take action to protect yourself, your family, and your business—before a weather event occurs and it’s too late.

April marks the start of the rainy season. Spring storms can bring several inches of rain in only a matter of hours or there can be consistent rainfall for days. These heavy rains can lead to severe flooding by over-saturating the ground, overfilling storm drains, or rivers spilling over their banks.

As one of the most common hazards in the United States, it’s important we prepare for the potential disaster that flooding can cause. Even if you feel you live in a community with a low risk of flooding, remember that anywhere it rains, it can flood. Just because you haven’t experienced a flood in the past, doesn’t mean you won’t in the future.

In order help prepare you for the possibility of a flood, we offer you these tips:

  • Build an emergency kit and make a family communications plan
  • Avoid building in a floodplain unless you elevate and reinforce your home
  • Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk
  • Install check-valves to prevent flood water from backing up into the drains of your home
  • Seal basement walls and floor with waterproofing compounds to prevent seepage through cracks
  • Always keep your gutters and downspouts clean to allow water to flow freely
  • Prepare a flood evacuation plan
  • Know how to safely shut-off utilities
  • Keep insurance and vital records in a water-proof box
  • Have a portable radio to listen for important current information

When your home sustains water damage from flooding, you should call SERVPRO of Eastern Niagara County immediately. Our professionals have the expertise to prevent or mitigate the devastating effects that water damage can have.

SERVPRO of Eastern Niagara County has the equipment and experience necessary to handle the most challenging water damage and removal situations and we are available around-the-clock. Call us at (716) 694-7776, and we’ll return your home back to normal, "Like it never even happened."

We Specialize in Flooded Basement Cleanup and Restoration!

3/19/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Western NY basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – SERVPRO of Eastern Niagara County

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Eastern Niagara County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 
716-694-7776

Will Mold Disappear If I Do Nothing?

3/14/2019 (Permalink)

No one in Western New York wants to find out they have mold growing somewhere at home. The very word alone can give one anxiety. If you discover black mold or any other type of mold in your house, you want to do all you can do eliminate it so you can once again have peace of mind. But what happens if you do nothing at all? Will mold simply go away on its own? Consider how this fungus develops and how to get rid of it.

Causes

You may find mold at home in your drywall, under the carpet, in cabinets or cupboards, or in just about any other place you can think of. Usually, it develops due to a moisture problem in some of the following ways:

  • Humidity
  • Leaky pipes
  • Roof leaf
  • Condensation (such as in showers and basements)
  • Flooding

Remediation

The best way to get rid of mold is to call a mold removal specialist. You can find a qualified, experienced team of professionals that have the right equipment and techniques to safely and thoroughly remove mold from your house. These experts can come to your place promptly, address the severity of the mold growth and formulate a plan to get rid of it with as few disruptions to your life as possible. The team will typically be especially mindful of black mold. 

DYI

There are some home remedies you can explore to eliminate mold. You could try a mixture of bleach and water or of laundry detergent and water. You would then apply the solution to the affected area. However, your safest bet is to call a professional who is certified and experienced in mold cleanup.

Nothing

If you remove the factors that encourage mold growth, such as moisture and condensation, you should be able to slow the growth of mold. However, this won’t make the mold vanish. The spores will still be there. 

Make sure you actively do your part to get rid of black mold and other mold growth. Enlist the help of an expert right away. 

SERVPRO of Eastern Niagara County : 716-694-7776

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SERVPRO is here in your time of need

3/13/2019 (Permalink)

Across North America, SERVPRO franchises are gearing up for 2019 to serve you as a leader in the cleaning and restoration industry. Are you READY for what the year may bring your way? While we only hope to see good things come about in a new year, it is always a good idea to plan ahead for the not-so-good things—like fire or water damage— that is always an unexpected and unwelcome disaster.

Here at SERVPRO of Eastern Niagara County, we are here to help make it “Like it never even happened.” if one of those disasters comes your way. With over 1,700 independently owned and operated franchises, you can trust the team in green to get your property— and life—back to normal. We’re only a call away!

Faster to any size disaster. This is not just another tag line for SERVPRO—it is a commitment to be there when you need us most.

Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, SERVPRO of Eastern Niagara County has the resources needed to respond quickly and efficiently. The sooner help arrives, the sooner restoration begins and the sooner you can resume business as usual.

SERVPRO of Eastern Niagara County is just the tip of the iceberg. Should a major disaster such as a flood or wildfire occur, SERVPRO’s Disaster Recovery Team is always poised and ready to go where they are needed.

If a fire, water or mold damage strikes, no matter the size, call SERVPRO of Eastern Niagara County at 716-694-7776. Backed by a system of more than 1,700 franchises strong, we’ll help make your property disaster “Like it never even happened.”

Types of Water Damages and How SERVPRO Restoration Professionals Can Help

3/13/2019 (Permalink)

Types of Water Damages and How SERVPRO Restoration Professionals Can Help

SERVPRO of Eastern Niagara County has helped countless local business owners with emergency commercial water removal services following invasive, problematic water damage issues that have threatened to halt normal business operations. SERVPRO is a trusted leader in emergency property restoration and cleanup situations of any type or magnitude. Our water mitigation and restoration professionals care about your employees' health and business operations, they work efficiently and quickly to restore your property, “Like it never even happened.” We know how important your time is, our goal is to help you stay open, operational, and in business. 

RECOGNIZED AND TRUSTED WATER DAMAGE EXPERTS

If you find that your office, warehouse, restaurant or other commercial property in Patchogue, Coram, Farmingville, Holbrook and Centereach has experienced water or sewage damage, from broken plumbing, flooding, roof leaks or other types of water damage the most effective solution is to hire a restoration company like SERVPRO to begin the cleanup, repair, and restoration process. When your WNY home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. We offer 24-hour services, excellent customer service, and expedient remediation work that return your home to a safe, sanitary condition.

THERE ARE 3 BASIC CATEGORIES OF WATER

Category 1:
Clean water originates from a sanitary source such as a broken pipe, or other water source; rainwater is also considered clean and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it meets other surfaces or materials.

Category 2:
Gray water is used to classify slightly contaminated water and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological).

Category 3:
Black water is highly contaminated and filled with pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. Black water is typically caused by sewage damage, flooding or any type of natural disaster; Black water should always be handled by trained professionals.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

  • Class 1 is the least amount of water, absorption and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture.  Little or no wet carpet and/or cushion is present.
  • Class 2 involves a large amount of water, absorption and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches.  There is moisture remaining in structural materials and substructure soil.
  • Class 3 involves the greatest amount of water, absorption and evaporation. Water may have come from overhead.  Ceilings, walls, insulation, carpet, cushions and subfloor in virtually all the entire area is saturated.
  • Class 4 relates to specialty drying situations. Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete and stone). Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

We have the knowledge, experience and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.

Moisture sensors, which are used to detect moisture in carpets, baseboards and walls. We have moisture meters that we use to test the actual moisture content of materials. The meters allow our technicians to accurately monitor the drying process. Our team also has thermohygrometers on hand to measure temperature and relative humidity, which ensures techs can calculate and create an environment that is most conducive to drying.

Locally Owned and Operated
When you have a commercial or residential water damage, don’t leave your property to chance.

Call SERVPRO of Eastern Niagara (716) 694-7776


As a locally owned and operated business, Our SERVPRO of Eastern Niagara County teams are close by and ready to respond to your water and flood damage emergency. As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.

Getting your commercial property back in order doesn’t have to be a total loss. If you are experiencing a flooded commercial property in the WNY area, make sure to consult a local SERVPRO professional clean-up and restoration crew as soon as possible to help ensure proper and thorough cleanup

Water Damage Timeline

3/13/2019 (Permalink)

Within Minutes

  • Water quickly spreads quickly throughout, being absorbed into walls your property, floors, upholstery, and belongings, saturating everything in its path.
  • Furniture finishes may bleed, causing permanent staining on carpets and floors.
  • Documents, photographs, books, and other paper goods start to swell and warp.
  • Electronics in contact with the water are damaged.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

SERVPRO Timeline

ONE – Within one hour from the notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service.

FOUR – Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.

EIGHT – Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

At the first sight of water damage, call SERVPRO of Eastern Niagara County.  We will come out in a timely manner and assess the damage.

(716) 694-7776

Choosing a Professional Remediation Company

3/13/2019 (Permalink)

Why Call SERVPRO?

Imagine, you come home from work, running errands or even from vacation, only to find your basement is flooded! Your initial response may be to try and fix the issue yourself, but before you do, check our “Three types of contaminated water” article. If you have grey or black water, it is highly recommended you contact a professional ASAP, and remember, clean water can turn into grey water in less then 24 hours.

So, do you call your general contractor or a disaster restoration company? There are a few important differences between contractors and professional Water Restoration Companies. As a professional Restoration Company, we try to restore, rather than replace, whenever possible.

 Most contractors are not certified in drying and cleaning water damage to industry standards, so they tend to replace everything that is affected. This will often will include all flooring, walls, cabinets and even furniture. SERVPRO technicians are certified in drying and cleaning water damage to industry standards. We will not remove materials unless it is necessary. The average time to dry is 3 days, this prevents further interruption to your daily life and saves you money. We try to mitigate the water damage and restore when possible. Restoring your home is more cost efficient than replacing materials in your home.

Call SERVPRO of Eastern Niagara County! We are available 24/7 for emergency water losses!

Mold Prevention

3/6/2019 (Permalink)

Mold is a common household problem, developing in warm, damp environments. Mold can be colored green, purple, white, and orange. While mold plays an important role outside in the environment, breaking down dead plants, mold is unwelcome in homes.

Showers and bathrooms are a common location for mold to grow, but it is possible for mold to grow anywhere in a home. Mold can come inside a home from an outside growth through inadequately sealed windows or doors. Mold spores cannot be eliminated entirely, but they will not grow if the environment is dry and well ventilated. Mold growth can be prevented by ensuring if water damage occurs, clean up occurs quickly. Using air conditioners during humid seasons and exhaust fans in kitchen can help prevent mold from growing.

Other areas to monitor moisture to prevent mold growth: exterior walls and surfaces in need of insulation where condensation can build, air conditioner drip pans, check for leaks around refrigerator, ensure crawl spaces are well ventilated, and check for leaks around a tub.

These are a few simple tips for making sure mold is not growing in your home. If you do discover a mold growth, SERVPRO of Eastern Niagara County  provides mold remediation services for all types of residential and commercial properties

Restoring your flooded basement

3/5/2019 (Permalink)

Basement Floods 

Basement Flood in LockportBasement Floods in North Tonawanda , Basement Floods in Niagara Falls , Basement Floods in Sanborn, Basement Floods in Lewiston NY

Restoring your flooded basement

in Western NY is no easy task, and cleaning up after a basement flood can seem like a hassle. In actuality, with the right equipment and the proper know-how, it can really be quite simple. Plus, there are ample experienced specialists who are ready to help you repair damage and utilize any insurance coverage you may have. Here are a few suggestions to get you started.

Vacuum Up Small Amounts of Water

If you have a dry/wet vacuum at home, you may be able to deal with small problems quickly and easily. If the issue is just an inch or two of water in a manageable area, for example, then you can easily clean it up by using your trusty shop-vac. 

Use a Pump for Bigger Issues 

If a basement flood starts to rise even further, reaching your shins or even your knees, then you’ll need to bring in some more powerful options. A water pump is a surefire way to get rid of any flooded water and quickly get your basement on track towards what it was before. 

You’ll need a submersible pump for jobs like this, something that is surrounded in a protective shell and is able to completely enter the water you’d like to remove. Tie down the pump to something sturdy, and move it once the water begins to shift. Depending on how much water you have to remove, this process likely won't take long at all. 

Cleaning Up Once the Water’s Gone 

Unfortunately, once you’ve gotten rid of the water, you’ll likely need to replace anything that absorbed it, such as carpets or drywall. A dehumidifier during this step of the process is helpful, but it’s likely you’ll need to remove the drywall entirely in order to combat the damage. 

It may seem like the end of the world to find a basement flood in your home, but you won’t run into any trouble if you follow the simple steps above and begin to clean as soon as possible.

We are here to HELP

SERVPRO of Eastern Niagara County

(716) 694-7776

Our promise to you

3/5/2019 (Permalink)

SERVPRO of Eastern Niagara County is here to provide the BEST service to our customers. We are a fire & water damage clean up and restoration company. We offer many other services to help with your clean up needs.  Contact us at (716) 694-7776 for more information.  We service both commercial and residential properties. 

Remember, SERVPRO of Eastern Niagara County is here to help. We work on water damage, storm damage, fire damage and other severe weather damage. You can call SERVPRO of Eastern Niagara County anytime, 24/7. At SERVPRO we’re trained in many restoration services. We know the safest, most advanced, and quickest ways to help you recover from water/fire and other damage to your home or business. We also provide carpet & upholstery cleaning , Air duct cleaning and bio hazard clean up.

Important Tips for Choosing a Biohazard Cleanup Service

3/5/2019 (Permalink)

Always Choose a Trained Professional

  • Because it’s traumatic: No one should have to deal with the personal impact of cleaning up after the traumatic loss of a loved one. A professional SERVPRO can get a situation cleaned up quickly, compassionately and discreetly.
  • Because it’s safer: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as biohazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of biohazardous materials involves extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies.

Licensed Bonded & Insured

  • It is important to use licensed professionals because they conduct safe cleanup, removal and disposal of biohazardous waste. Additional considerations include being registered and compliant with OSHA and FEMA, federal agencies that oversee disasters and workplace safety. Cleanup crews will be coming into your home or the home of your loved one, so be sure the professional you choose is bonded and insured.

Will Work with Insurance Companies

  • In most cases, insurance will cover much or all of the cost of traumatic even cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of Eastern Niagara County who will deal directly with insurance companies, saving you one more headache in this already difficult process.

Frequently Asked Questions (FAQ)

Q. Can I just use my regular cleaning or janitorial service for biohazard cleanup of blood or bodily fluids?

A: Not unless your regular cleaning or janitorial service has been properly trained and equipped to handle biohazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered biohazardous waste.

Q: Who pays for bio-recovery services?

A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately the property owner may be responsible for cost of the service.

Q: Can I have an employee of my business clean the scene?

A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to biohazard cleanup of blood spills without first:

  1. Receiving Blood Borne Pathogen (bbp) training.
  2. Having a written BBP exposure control plan.
  3. Having been provided personal protective equipment.
  4. Having been offered Hepatitis B vaccine and exposure evaluation and follow-up.
  5. Being provided with a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.

For more information please visit:

  • Biohazard Cleanup & Restoration by SERVPRO
  • Biohazard Emergency Tips - Until Help Arrives
  • Centers for Disease Control & Prevention Biosafety
  • Environmental Protection Agency (EPA) Hazardous Waste Laws & Regulations Information

Act of Nature

3/4/2019 (Permalink)

It is always good to prepare for a storm! SERVPRO of Eastern Niagara County is here to help you. Weather It is your home or business you need to always be prepared for the unexpected. We are located in the Niagara County are. Here the storms could come at any given time, water, wind, snow, haul, even heat can cause any environmental destruction. SERVPRO of Eastern Niagara County is prepared are you?

We cover and provide our services to all areas in and around the WNY area immediately which may be hit by storm so that you don’t have to face any danger.

For any residential or commercial establishment, our response and services are prompt and efficient. With 1,650 franchises operating in the U. S and Canada, we can pool in our personnel for building servicein case of large-scale storm damages. Our efficient technicians along with specialized equipment can help in all the building and restoration of storm-hit places. With advanced drying and cleaning methods, this building service SERVPRO Of Eastern Niagara County always ensures that the job is done till all the property is restored or everything is all clean and dry.  Call (716) 694-7776 for emergency response

MARCH is RED CROSS MONTH

3/4/2019 (Permalink)

Around 3.1 million people donate blood through the American Red Cross.

The American Red Cross collects and processes about 40% of the nation's blood supply to approximately 2,600 hospitals and transfusion centers nationwide.

Volunteers constitute about 90% of the American Red Cross workforce, making it possible to respond to nearly 70,000 disasters every year, most of them home and apartment fires.

Every year, march is declared Red Cross Month by the president of the United States. The American Red Cross celebrates by honoring the "everyday heroes" who support and carry out the mission of the Red Cross by donating,giving blood, taking a class or volunteering. SERVPRO began a partnership with the American Red Cross in 2013and became an official Disaster Responder partner in 2016. The Disaster Responder program provides families and individuals immediate support, comfort and assistance when a disaster, such as a house fire, happens to them. Disaster Responders also help communities prepare for disasters ahead of time by participating in preparedness activities such as the Smoke Alarm Installation Campaign.

To learn more about the American Red Cross, or about how you can get involved,visit redcross.org.

Commercial Loss

3/2/2019 (Permalink)

SERVPRO® of Eastern Niagara County handles not only residential damage and restoration, but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Mold in commercial properties

3/2/2019 (Permalink)

Molds can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all mold and mold spores in the indoor environment. However, mold growth can be controlled indoors by controlling moisture indoors.

Commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 48 hours. Since mold can produce allergens and irritants, you should call us to inspect your building if you suspect you have a mold problem. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of Eastern Niagara County can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition.

Have a Mold Problem? Call Us Today – 776-694-7776 

Fire & Smoke Damage in Kitchen

3/2/2019 (Permalink)

Every 90 seconds a residential or commercial fire occurs in the US.  Fire and smoke damage in any sort of structure has hidden damage and odors.  A fire loss is very complex because of the unique behavior of smoke. 

Our Fire specialists here at SERVPRO of Eastern Niagara County have the experience and expertise to take care of any fire damage you may have no matter how big or small it might be.  Special losses require special care, and we understand that caring for them is your first priority.   SERVPRO of Eastern Niagara County is always available 24 hours a day 365 days a year for you Fire loss. 

Have Questions about Fire, Smoke, or Soot Damage? We would be happy to help !

Call us today- (716) 694-7776

Be prepared for wind damage

2/22/2019 (Permalink)

Most home owners when preparing their homes for any storms, don’t think about wind as a threat, though it causes billions of dollars in property damage every year. With that being said, it’s a good idea to know some tips and tricks on how to prepare your household for a wind storm.

  1. Pick up around your yard

- Most people don’t take into consideration that anything lying around in your backyard can become a flying weapon, which can do significant damage to your home in high winds, let alone is dangerous in it of itself. If you see a wind advisory for your area, it is best to pick up any loose outdoor belongings like lawn furniture, garden tools, grills, sports equipment, bicycles, fallen tree branches etc.

  1. Check out the trees on your property

- The last thing you want is a branch crashing through your kitchen window or roof during a wind storm. That’s why it’s extremely important to inspect the trees on your property for loose or damaged branches. It’s also important to get rid of any dangerous or dead trees taken care of as soon as possible especially during a wind storm.

  1. Inspect your roof for weaknesses

- High winds can completely tear up your roof and lead to bigger problems like water damage to your homes structural properties and belongings. It is imperative that you routinely inspect your roof for things like loose or damaged shingles, debris, bare spots etc.

  1. Check weather stripping on doors and windows

- Weather stripping is designed to keep the elements from coming indoors, so make sure yours is in good condition on both your doors and windows. Weather stripping that is in good condition will help keep windy drafts from coming into your home and will also ensure cold/warm air doesn’t escape.

  1. Reinforce windows, doors and garage door

- Home safety features such as storm shutters will not only keep your home and belongings safer, but will also help you earn homeowners insurance discounts.

  1. Make sure your emergency supply kit is up to date

- You never know how damaging or drastic a wind storm can be, so it is always a good idea to prepare a supply kit just in case.

The following items are a great start to your kit:

o 3 days worth of water and non-perishables for each member of your family

o a manual can opener

o A hand-crank or battery-powered radio so you can stay up to date on advisories

o Cash, flashlights, and extra batteries

o Food, water, and toys for your pets

o Infant formula and diapers, if necessary

o Entertainment such as books, magazines, and battery-power electronics

o Medications, a first-aid kit, hand sanitizer, toilet paper, and trash bags

o Solar chargers for cell phones and other electronics

o Copies of important documents, like insurance policies, emergency contact info, and IDs

o A warm blanket or sleeping bag for everyone in the family

o At least one change of clothing

o A fire extinguisher

  1. Double check your home inventory

- Maintaining a thorough, up-to-date home inventory can be a real lifesaver if high winds cause major damage to your home and its contents. Document and keep receipts for high-value items like furniture, electronics, appliances, and clothing, as well as any upgrades or renovations you've made to your house. Be sure to update your home inventory list with any new purchases, upgrades, or changes you make to your place. If you ever need to file a claim after high winds (or any other covered incident) damage your home or belongings, a well-maintained inventory can significantly speed along the claims process and help you get your house feeling like home again.

  1. Turn down the temp on your fridge and freezer

- If your area is expecting high winds, there’s a chance your power may go out. Turning down the temperature of your fridge and freezer can save you time and help prevent food from spoiling as quickly.

  1. Look at your homeowners’ insurance

- Before storm season hits, look at your homeowner’s coverages and limits to ensure they're enough to fully protect you in the event of catastrophe.

Commercial Fire and Restoration

2/19/2019 (Permalink)

Commercial Fire and Restoration

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call a SERVPRO of Eastern Niagara County Professional.

  •  24 Hour Emergency Service
  •  Faster to Any Size Disaster
  •  A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  •  Highly Trained Fire and Water Damage Restoration Specialists

Commercial Fire Damage? Call Us Today 716-694-7776

Commercial Restoration Presents Unique Challenges

SERVPRO of Eastern Niagara County Professionals have the training, experience, and equipment to manage your commercial fire damage emergency. They will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready. 

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Have Questions About Fire, Smoke, or Soot Damage?
Call Today 716-694-7776

16 Ways To Make Your Home And Family Safer

2/19/2019 (Permalink)

16 Ways To Make Your Home And Family Safer

 1. Test for radon.
This colorless, odorless gas is the second leading cause of lung cancer. Test every three years. A tightly sealed home increases your risk.

2. Install carbon monoxide detectors on every floor.
Many homes have CO alarms on the main floor and the floor where bedrooms are. But you should have carbon monoxide detectors on all other floors, including the basement.

3. Know about the surprising items that can go up in flames.
Battery-charged appliances, paper and cloth towels, and dryer lint are three items people don’t think of when they think of the fundamentals of fire safety. Know they could start a fire. Take precautions.

4. Replace 10-year-old electric blankets.
After 10 years, heating pads and electric blankets tend to cause problems. Replace them if they have charred spots, frayed or cracked electrical cords, or are old.

5. Toss out old space heaters.
Space heaters are a prime cause of fires. Replace old space heaters with the newer models that turn off automatically if they tip over or get too hot.

6. Check for mold every 3-5 years.
Mold damages our respiratory and immune systems. Buy a do-it-yourself kit or hire SERVPRO of Eastern Niagara County to detect mold every 3-5 years.

7. If you must smoke, do so only outside the house.
More fire deaths are caused by smoking inside the home than are caused by any other factor. Always dampen butts and ashes before throwing them away.

8. Be aware of and check potentially dangerous products like toasters.
Every year common toasters start thousands of fires. Clean out the crumbs and unplug your toaster when it’s not in use. Another common household product that can cause fires is your dryer.

For Cleanup Or Restoration Needs Call SERVPRO Of Eastern Niagara County At (716) 694-7776

9. Place critical papers in a fireproof box.
You may want to include your identification papers (like your Social Security card, passport, and birth certificate). Consider adding financial records, family photographs, and emergency cash in small bills.

10. Trim trees and shrubs around your home or business.
Dead branches hanging over your roof can fall and cause damage. Shrubs that brush against your house can bring an outdoor fire right into your home. 

11. Keep your gutters clean.
If a gutter, drain, or downspout is clogged, water may build up and find its way into your house.

12. Have your chimney and fireplace inspected.
Use binoculars to examine the outside of your chimney for any cracks or signs of damage. Have your flue cleaned and inspected by a certified chimney sweep.     

13. Consider how vulnerable your home is to wind damage.
Is your home protected from tornadoes, hurricanes, and other damaging winds? Consider how sturdy your doors and windows are. Do you need to fortify them? Research protective products like concrete canvas or cloth. 

14. Know your area’s evacuation routes and shelters.
If you should have to vacate your home or business quickly you’ll be better off if you’ve already planned your route and destination. And consider having an emergency evacuation kit stored in your car.

15. Keep in mind people and pets who may have special needs. 
How will you get them to safety if a natural disaster causes you to evacuate?

16. Read up on how to best prepare for a disaster.

Help Is Here 
The team at SERVPRO of Eastern Niagara County has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup. Call us at 694-7776.




Mold

2/13/2019 (Permalink)

Mold is a fact of life, it can be found everywhere. Mold requires several conditions before it can grow. According to Ecolife, “Molds reproduce by means of tiny spores: the spores are invisible to the naked eye and are able to float through outdoor and indoor air. Mold may begin growing indoors when spores land on moist surfaces and find food. “Food” means virtually any organic substance, such as wood, paper, carpet, human food, and insulation.” If you discover a mold issue in your home, you have a moisture problem.

Check your home for the following possible issues:

  • Roof leaks – Keep your roof in good repair and check your attic several times a year for moisture.
  • Humidity – Hot humid summer day and rainy weather both can cause mold issues.
  • Poor ventilation – Enclosed spaces in your home can be areas of poor ventilation. Make sure these areas have proper ventilation.
  • Plumbing problems – Common plumbing problems that go unnoticed can also cause mold. Pipe leaks, toilet seals, ice maker hoses, etc. Check these areas often and correct any problems immediately.
  • Flooding - If your home is affected by heavy rains, call a professional to properly dry the affected area.
  • Foundation Problem – The soil around your home should always be sloped away from your home to prevent water from entering your basement.

If you have a mold issue or have questions regarding mold in your home call SERVPRO of Eastern Niagara County and we can send a professional estimator to assist.

Mold Misconceptions

2/13/2019 (Permalink)

When it comes to mold, there are many misconceptions that leave homeowners confused and misinformed. Just by mentioning the word “mold” causes people to panic. Although mold can be a very serious problem and should always be taken seriously, it is critical to have all the correct facts, so you can make knowledgeable decisions when necessary.

“Bleach kills mold”
Bleach is able to kill certain types of mold on nonporous surfaces, but it is uncertain on whether or not it can kill all types of mold on every surface. Most of the retail products out there only discolor the mold and are not suggested for porous surfaces for example, drywall, carpet, ceiling tiles and wood.

“Mold is only found in homes with water damage”
It is true that mold generally forms in any areas that have problems of water seepage or flooding but unfortunately all homes could potentially wind up with having a mold problem. Molds and mildews are present both indoors and outdoors, and when mold spores land on a surface that contains moisture, that mold can begin to grow.

“You don’t have to remove mold if you kill it”
Even if you are able to kill the mold, there are allergens that live in mold that are still active. These allergens can even become airborne even if the mold is dead. Mold can also go dormant until conditions in the environment are optimal for regrowth. To protect yourself and your home, it is necessary to remove the affected area and remove the items that contain mold. You need to be cautious not to spread the mold spores to unaffected areas. Professionals, like us, are properly trained to handle mold allergens without further contaminating your home.

“A small amount of mold is nothing to worry about”
A small amount of visible mold in your home may just be the tip of the iceberg. Chances are it has been growing for some time now and requires a certified mold inspector to further inspect the situation.

“Mold Remediation is easy to do on your own”
That is not always the case. When it comes to small areas of mold, it can be handled easily. But when the problem becomes pervasive, it is best to call the professionals. SERVPRO is always “Here To Help!”

Water Damage Emergency Tips

2/5/2019 (Permalink)

SERVPRO Water Damage Emergency Tips

What you can do until help arrives

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Water Damage Emergency? 
Call 716-694-7776.

We are here to properly mitigate and dry out both residential and commercial properties

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Frigid Temps on the way

1/28/2019 (Permalink)

With temperatures in the single digit this week in WNY,  home owners should be alert to the dangers of freezing pipes. As most people know, when water freezes, it expands. This expansion can cause pipes in your home or business to crack and burst. According to State Farm insurance, A 1/8-inch crack in a pipe can spew up to 250 gallons of water a day, causing flooding, serious structural damage, and the immediate potential for mold. The pipes most at risk in your home are located in unheated areas, such as garages, attics, and basements. Pipes running through cabinets and exterior walls are at risk as well. You can prevent your pipes from freezing by following some simple tips.

Tips to Prevent Your Pipes From Freezing

For outside areas, remove hoses from outdoor water faucets, and cover exterior faucets. If your home has a water shut-off valve, turn off the water supply to outside faucets. Keep garage doors closed if there are water supply lines in your garage. For the interior of your home, be sure that your home has proper insulation- especially in basements, attics and crawl spaces. Keep your home warm and open kitchen & bathroom cabinets. This will allow warm air to circulate around the pipes. Turn faucets on and let your water run in extremely cold temperatures. Even a slow trickle can help prevent pipes from freezing.

Winter Storm Warning

1/24/2019 (Permalink)

...WINTER STORM WATCH all of Erie County (including metro Buffalo), Wyoming, Chautauqua, Cattaraugus, 1:00 am Friday until 7:00 am Saturday...

...Buffalo area creeks will run high this afternoon.  We continue to monitor Cayuga, and Buffalo creeks where some ice jams have been observed, but so far the jams have been breaking and or water if flowing underneath...

Expect just some scattered snow showers this afternoon, and as the breeze picks up, be prepared for a brisk wind chill by late.

The temperature continues to dip tonight which will trigger some lake effect snow.  An increasing wind will result in some blowing, drifting snow, and a bitterly cold wind chill.  Tonight's lake snow will impact downtown, the eastern, immediate southern suburbs of Buffalo, and possibly the northtowns for a period. Accumulations should be in the 2-4" range.

Friday, the lake snow band will start out from downtown south and eastward, then shift south through the immediate southern suburbs further southward across southern Erie, Wyoming, and northern

sections of the Southern Tier.  These areas will be the focus for much of the snow Friday, with 4-7" of snow possible.  A few scattered snow showers are expected elsewhere.  As colder air deepens Friday night, the lake snow may intensify for a  period across ski country.

A weakening single band as it drifts northward toward the metro Saturday morning.  When all is said and done, most areas will receive some fresh snowfall over the next several days.  More widespread light to moderate snow Sunday will be accompanied by a brisk wind. 

Aside from a quiet Monday, next week will be very wintry.  Another more widespread system will spread snow into the area via a more potent storm Tuesday.  Extreme cold is likely beginning toward 1/30.   This outbreak may rival the polar vortex blast during February 2014.

THURSDAY AFTERNOON: Turning Cooler, Spotty Snow Showers for the afternoon, Lots of Clouds, Temperatures falling, Brisk Wind Chill later, High: 25-29, Wind: W 10-18

THURSDAY NIGHT: Colder, Localized Lake Effect Snow band develops near the metro overnight, 2-4" possible, Bitter Wind Chill, some Blowing, Drifting Snow, Low: 14-20, Wind: W/SW 10-20 G30

FRIDAY: Very Cold, Localized Lake Effect Snow south of Buffalo. 4-7" across the Ski Country, a few Scattered Snow Showers elsewhere, High: 21, Wind: W 15-30 G40, Low: 7.

SATURDAY: Very Cold, Weakening Lake Snow Showers drift northward toward the metro before ending for the afternoon, High: 20, Low: 15.

SUNDAY: Widespread Light to Moderate Snowfall, High: 22, Low: 12

MONDAY: Mostly Cloudy, Widespread Snow Develops by later at Night, High: 25 Low: 24

TUESDAY: Widespread Accumulating Snow, Windy, High: 28, Low: 10

WEDNESDAY: Very Cold, Scattered Snow Showers, Localized Lake Snow possible, High: 11, Low: -6

https://www.wivb.com/weather/winter-storm-warning-for-parts-of-the-region/1059378726

Frigid Temps

1/21/2019 (Permalink)

We are experiencing frigid temperatures and subzero windchill's in WNY.  

Cold temperatures can cause pipes to freeze. Frozen Pipes can result in costly repairs to you as a home or business owner. The good news is there are ways to prevent pipes from freezing. Here are some tips for this winter.

Frozen Pipes Can Burst

Frozen pipes are a problem by themselves, because they prevent water flow, but even worse, frozen pipes can eventually burst, causing damage and potential flooding. There are ways to protect your pipes from freezing. These include:

Keep your house warm

If you are leaving for a period of time, make sure that the heat is kept on at your property. You should inform them that the heat can help prevent pipes from freezing, and if pipes freeze and burst, it can cause a lot of water damage to the property and to their possessions. The heat doesn’t have to be kept as high as you normally would keep it if you were home but keeping it set above 50 degrees Fahrenheit at all times is a good idea. This should provide enough heat to keep the pipes warm and to prevent any water inside from freezing.

Open Faucets

When temps hit the freezing level it is a good idea to allow faucets to drip. Allowing the faucet to be open like this will relieve pressure in the pipe. If a pipe freezes, it is actually the pressure that is created between the blockage and the faucet that will cause the pipe to burst. With the faucet open you avoid blockage in the pipes.

Insulation in key

Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. This can be an easy solution for pipes that are exposed, but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

SERVPRO of Eastern Niagara County is here for you 24 hours a day, 7 days a week. Call us at 716-694-7776

Post Construction Services

1/13/2019 (Permalink)

SERVPRO of Eastern Niagara County now specializes in post construction cleanup and restoration. Structural integrity, materials, labor, safety, customer satisfaction and deadlines - the list goes on and on when building a commercial facility. The bottom line, however, is you are responsible for getting the doors doors open on time.

SERVPRO of Eastern Niagara County can help you meet your deadlines by providing thorough post-construction services in a timely manner. These services include:

    • Post-Construction Cleaning
    • Dehumidification and Drying
    • Final Cleaning
    • Fast-Track Drying
    • Emergency Response Restoration and Cleanup Services 

Post-construction cleaning takes place once the floors are down and the dry wall is up. The debris and dirt needs to be removed in order to lay down carpet, paint, and decorate. SERVPRO of Eastern Niagara County can provide the debris removal services to prepare the building for interior design. 

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects may have a moisture issue, rely on SERVPRO of Eastern Niagara County to provide the help you need eliminating moisture and preventing the potential for mold growth.

If you  want the facility to look its best when the doors open, SERVPRO of Eastern Niagara County provides cleaning services to give the building that extra shine. Services include: 

    • Carpet, resilient, and non-resilient floor prep and finish
    • Ceiling, walls, and fixture cleaning
    • Window Cleaning

Rely on SERVPRO of Eastern Niagara County to help ensure your post-construction cleanup gets done as quickly as possible. 

SERVPRO of Eastern Niagara County also offers the following system services: 

RESTORATION: 

    • Fire, Smoke, & Soot
    • Catastrophic Storm Response
    • Move Outs and Contents Restoration
    • Electronics & Equipment
    • Document Drying 
    • Contents Claim Inventory Service 

Call us today at 716-694-7776

January is National Bath Safety Month, is your home safe from bath water damage?

1/13/2019 (Permalink)

Bath time should be fun, don't let water damage ruin your day!

January is National Bath Safety Month, and though safe bathing practices are of the utmost importance for you and your family, what about your homes safety against water damage caused by your bath?  The very nature of your shower or bathtub makes them at risk for leaks, causing damage over days, months, and sometimes years.  Less visible leaks which leak over longer periods of time are the number one cause of mold in a bathroom, with improper ventilation being the second.  The following are some tips to keep your home safe against bath and shower leaks:

  • Replace showers or tubs with cracks or other damage; even hairline cracks can allow water to seep in and cause damage.
  • Grout and caulk help prevent water from seeping into walls and floors, so repair them if they are chipped, cracked, or deteriorating.
  • Replace torn shower curtains or shower doors with seals that no longer work.
  • Dry the floor and drain water from the tub immediately after use to prevent damage from sitting water.
  • Be sure to turn on your exhaust fan every time you shower or use the tub, as the fan helps pull excess moisture out of the air (and out of your walls!). It will help keep your bathroom dry, preventing bubbly drywall and mold growth.

You can’t always keep disaster from occurring, but prevention and being pro-active are a step in the right direction of protecting your home.  In the case of emergency or if you suspect water damage from your tub, call SERVPRO of Eastern Niagara County we’ll make it “Like it never even happened.”

Frozen Pipes

1/11/2019 (Permalink)

Frozen water exerts thousands of pounds of pressure per square inch on a pipe and can burst it, causing flooding and major damage to your business. Extensive water damage can also occur as a result of frozen pipes in sprinkler systems during extended power outages in freezing weather.

Preventing Frozen Pipes

Guidance for reducing the risk of pipes freezing:

  • Provide a reliable back-up power source, such as a stand by generator, to ensure continuous power to the building.
  • Install a monitoring system with notifications if the building’s temperature dips below a pre-determined number.
  • Insulate recessed light fixtures in the ceiling to reduce heat entering the attic. Look for visible light inside the attic. If present, insulate or seal. If the space above a suspended ceiling is conditioned, there is no need for added insulation or sealing.
  • Insulate and properly seal attic penetrations such as partition walls, vents, plumbing stacks, electric and mechanical chases, and access doors, and all doors and windows.
  • Seal all wall cracks and penetrations including domestic and fire protection lines, electrical conduit and other utility service lines.
  • Sprinkler systems should be consistently monitored by a central station to provide early detection of a pipe failure.
  • Install insulation and/or heat trace tape connected to a reliable power source on parts of wet sprinkler system piping. This includes main lines coming up from underground passing through a wall as well as sprinkler branch lines.
  • UL-approved gas or electric unit heaters can be installed in unheated sprinkler control valve/fire pump rooms. If back up power is provided, the heaters should also be connected to this power source.
  • A monitored automatic excess flow switch can be placed on the main incoming domestic water line to provide early detection of a broken pipe or valve when the business is closed.

Peace of Mind

Although it seems as if our winters are longer and colder, the winter weather business protection tips described above can help give you piece of mind during the winter months. We believe that implementing these tips can greatly reduce a building’s potential structural loss and loss of business operations due to large snow falls, freezing temperatures and power outages during these times.

8 Ways to Prevent Frozen Pipe Damage for a Business

  1. Seal Exterior: Seal all cracks, holes, windows, doors and other openings on exterior walls with caulk or insulation to prevent cold air from penetrating wall cavities.
  2. Seal Interior: Insulate and seal attic penetrations such as partition walls, vents, plumbing stacks, and electrical and mechanical chases.
  3. Relieve Pipe Pressure: Let all faucets drip during extreme cold weather to prevent freezing of the water inside the pipe, and if freezing does occur, to relieve pressure buildup in the pipes between the ice blockage and the faucet.
  4. Keep the Building Warm: Install a monitoring system that provides notifications if the building's temperature dips below a pre-determined number.
  5. Insulate Vulnerable Pipes: Insulate pipes most vulnerable to freezing by using pipe insulation.
  6. Install Early Detection System: Install an automatic excess flow switch on the main incoming water line to monitor and provide early detection of a broken pipe or valve.  Use wireless sensors near water sources.
  7. Monitor Fire Protection Sprinkler Systems: Monitor sprinkler systems using a central station to provide early detection of a pipe failure and heat unheated sprinkler control rooms.
  8. Install Backup Power: Provide a reliable backup power source to ensure heat to the building.

Contact us at 716-694-7776 if you have a service need or click here to visit our website to learn more about SERVPRO of Eastern Niagara County's System Services. 

9 Facts about Fire

1/7/2019 (Permalink)

1. Understand the fire triangle 
A simplified cousin to the fire tetrahedron, the triangle represents the three components that fires need to exist: heat, oxygen and fuel. If one of these components is missing, a fire can’t ignite.

Heat can be generated by a cigarette, an electrical current or a home heater. Fuel can be anything combustible, such as wood, paper, clothing, furniture, gases or chemicals.

Once a fire starts, if any of the three components is removed, the fire is extinguished. Water is used to cool a fire and take away the heat source. Oxygen can be removed by smothering a fire with dirt, sand, a chemical agent or a blanket.

Fuel can be removed by moving combustible materials away from the fire or by simply waiting until the fire consumes the material and goes out of its own accord.

2. Fire kills
Every year more than 3,800 people die fire related deaths in the U.S. Approximately 18,300 people are injured every year in fires. Most of these fires could have been prevented by practicing proper fire safety and having fire alarms. On average more than 60 firefighters die every year in the line of duty.

3. It's in the kitchen
Most house fires start in the kitchen. Cooking is the leading cause of home fire injuries. Cooking fires often start from overheated grease and unattended cooking. Electric stoves are involved in more fires than gas stoves.

4. Leading causes of death
Another fact about fire is that smoking is the primary cause of death by fire in the U.S. The second cause of fire deaths is heating equipment.

5. Arson
Arson is the third most common cause of home fires. Arson in commercially operated buildings is the major reason for fire deaths and injuries in those types of properties.

6. Smoke inhalation
More people die from smoke inhalation than flames. Fire can suck all of the oxygen from a room and replace it with poisonous smoke and gases before flames even reach a room. Many times people die from lack of oxygen before the fire reaches their room.

7. Run report
According to NFPA, firefighters in the U.S. were called out on 501,500 structure fires in 2015. Between 2007 and 2011, there was an average of 2,570 civilian deaths and 13,210 civilian injuries per year, and a total estimated cost of $329 billion in 2011.

8. Candles
Candles caused approximately 9,300 home fires and 86 home fire deaths between 2009 and 2013.They were also responsible for 827 injuries and $374 million in property damage.

9. Smoke alarms 
Approximately two-thirds of all fire deaths happen in homes where there’s no working fire alarm. Your chance of dying in a home fire is cut in half if you have a working smoke alarm.

https://www.firerescue1.com/fire-products/Firefighter-Accountability/articles/1206336-9-facts-about-fire/

SERVPRO of Eastern Niagara County is here for all of your restoration needs

Cleaning After Fire

1/7/2019 (Permalink)

Cleaning After Fire

The October 2017 California Fires in Northern California were devastating. Northern California will be dealing with the death and destruction of recent wildfires for years.  The immediate life-safety concerns about fire are obvious and frightening, but what many don’t realize is that returning to fire damaged buildings is also hazardous. Cleaning after fire is part of recovery, but done wrong this activity may do more harm. If you’re returning to a fire damaged community follow these fire restoration tips to reduce your health risks.

After you have dealt with the initial raw emotions of fire loss, after you have contacted your insurance company and relatives and emergency personnel that are worried about you, it is time to cleanup and rebuild. FEMA has a checklist for “returning to normal” after a fire. If hiring professionals is not in the budget or you want to get back home before the pros show up, read these tips for cleaning after a fire.

Immediate Threats When Cleaning After Fire

These basic measures may save your life when you return to cleanup after a fire.

  • Do not reenter a fire stricken area or building unless a professional has verified it is safe to enter. Fires may reappear and you don’t want to be stuck in the danger zone. Do not go around police/fire barricades or ignore evacuation orders.
  • Do not approach downed power lines or attempt to work around electrical wires.
  • If the structure has been significantly impact and there are any concerns about the structural integrity of the building, do not enter until an expert or structural engineer okays the building.
  • Do not enter areas with standing water. There may be hidden dangers in the water.
  • Hire a professional fire restoration company – if you can. Here is a checklist for hiring a contractor after a fire. Talk to your insurance first.

https://healthybuildingscience.com/2017/10/18/cleaning-after-fire/

SERVPRO of Eastern Niagara County is here 24/7 365 for all of your restoration needs

Call us to help you

1/7/2019 (Permalink)

SERVPRO of Eastern Niagara County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in WNY . We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 

Residential Services

Whether your Arlington home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

Commercial Services

There's never a convenient time for fire or Water damage to strike your WNY commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Prevent Sewage Backup

12/28/2018 (Permalink)

Pevent Sewage Backup

A sewage backup can cause extensive storm and water damage at a residence in WNY. There are several ways to prevent backups, whether the situation originates in the municipal sewer system or from a lateral line or septic tank on your property. Consider these five preventative methods to find the best solution for your home.

1. Prevent Lateral Blockages

Blockages that originate on your property are your responsibility. Tree roots can penetrate old sewer lines and cause rain water to enter and cause backups. Use foaming tree root filler twice a year to keep root blockages at bay. Avoid putting grease or unsuitable paper products down drains or toilets and use a snake to keep lines clear.

2. Use a Floor Drain Plug

Install a one-way drain plug below the grates of a floor drain. These plugs have a float mechanism and function only when sewers are overfilled. This may be the easiest and most cost-effective solution for a municipal sewer backup.

3. Use a Standpipe

Insert a standpipe surrounded by a watertight seal into a floor drain to prevent backups. Most standpipes are about three feet tall and may be removed when sewer water levels return to normal.

4. Consider an Overhead Sewer

An overhead sewer collects overflow in a sump tank and pumps it into overhead pipes that drain into the main sewage line. This method is an effective investment in preventing floods due to sewer backups.

5. Install a Backflow Valve

A backflow prevention valve can prevent sewer water from entering your home. A hand-operated gate valve can provide a stronger seal than a check or flap valve.

These five methods can help you prevent sewer backups at your home.. If a backup occurs and results in flooding, rely on the expertise and equipment of a sewer cleaning and storm damage restoration service.

Candle Safety

12/28/2018 (Permalink)

Many homeowners light candles to freshen up a room or to have lighting during a power outage. However, candles still have the potential to create a fire that spreads throughout the building. Avoid a candle fire at all costs, and follow these helpful tips to stay safe. 

1. Do Not Leave Candles Unattended

If you are leaving a room with a candle in it, first extinguish the flame. After all, you can always relight a candle if you desire. 

2. Keep the Area Around Candles Clean

The shelf or stand where you place the candle should not have anything flammable on it. Additionally, you should avoid placing a candle on a nightstand near your bed. The bedding may catch fire if you are not careful. 

3. Toss It Once It Is Less Than Two Inches Tall

You do not want to risk a candle fire by allowing the flame to get too close to the base of the candle. It is better to simply throw away a candle once it is less than two inches high. They are relatively inexpensive to replace.

4. Keep Candles Away From Pets and Children

Candles should be placed high enough that kids and animals cannot get them. It is dangerous for children to play with anything lit. If the candle is left on a coffee table, then a dog’s tail may accidentally hit it and cause it to fall onto the floor. 

5. Do Not Put Out a Candle With Water

It is preferable to put out a flame by blowing on it rather than pouring water. The reason is that water can cause the wax to spill all over the place. The hot wax may still catch fire, causing flames to spread throughout a home in Brooklyn NY. Candles are meant to be enjoyed, so always follow the manufacturer’s safety instructions to avoid a nasty candle fire and the impending smoke cleanup. 

We are here to help our property managers

12/26/2018 (Permalink)

Tips for Water Damage for Property Managers

Water damage can be incredibly damaging to properties of all kinds and sizes. As a property manager, you want to try your best to ensure that any properties you are in charge of managing are kept as pristine as possible. You cannot do this when dealing with water problems and water-related damage. The fact of the matter is that commercial damages can be a lot more disastrous than you might think. For one, it can promote the growth of mold that you may not even be able to see. It can also damage things on the property to the roof, foundation and general building materials like beams and sheet rock on the walls.


As a property manager, it is essential that you establish a preparedness plan that will help to prevent commercial damage . This might include regular inspections of the property you're managing as well as routine repairs to anything that might be working in a less desirable manner. Such as downspouts on gutters or roofing that tends to  at times. One thing to keep in mind is that your tenants may not always alert you that there is a problem for a variety of reasons. One reason may be because they don't think the issue is a problem, or they may not even notice that there is a problem altogether. Because of this, it might be beneficial for you to conduct routine maintenance inspections to make sure that everything is in working order.


Because water damage can be incredibly problematic for property managers, it is especially important to prevent and fix issues as soon as you notice them. This can help to prevent problems from getting much worse, such as mold growth that has been caused by a flood or leak in some area of the property. Having a good maintenance team who can conduct routine inspections is also a vital part of any property manager's job.


If you are already experiencing commercial water damage or any of the issues that come from water damage, it is a good idea to contact SERVPRO so that they can come in and provide the clean up that you need. From water damage restoration to mold remediation, SERVPRO is there to assist any property manager or company when it comes to their property running to its full efficiency. Water damage can be a problem, but this doesn't mean that the problem cannot be fixed.

Locally Owned Company with National Resources

SERVPRO of Eastern Niagara County is locally owned and operated. We are also part of a national network of over 1,650 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

Don't let your Christmas Tree Dry out

12/20/2018 (Permalink)

For many folks in last weekend included putting up the Christmas Tree. This is a festive time of year, but also a time to remember some safety tips.

At SERVPRO we rely on the National Fire Protection Association for key fire safety tips. They recommend the following:

  1. Keep tree at least 3 feet from a heat source
  2. Be sure to add water to tree daily
  3. Make sure lights are not broken or have frayed cords
  4. Turn off holiday lights before bed or when leaving the home

Most importantly is to get rid of the Christmas tree once it is dried out. Removing the dead tree from the home and garage is the best prevention for accidental holiday fires.

SERVPRO of Eastern Niagara County will be available all holiday season to assist with any smoke, fire or water damage needs. Call 716-694-7776

Christmas Holiday Safety

12/20/2018 (Permalink)

The Christmas season is in full swing. During this time each year, the traditional Christmas tree fills the family room surrounded by presents. BE CAREFUL - Christmas tree fires are infrequent, but they can happen. Listed below are a few good measures that will help ensure your home’s safety:
• Make sure you pick a healthy tree; trees with brown needles indicate dryness.
• Make sure your tree is placed in a sturdy stand to prevent it from falling over.
• Make sure your stand has an adequate basin for water.
• Make sure to check and water your tree daily.
• Check your lights to make sure they are fire resistant and supported by a national testing organization.
• Keep your trees a safe distance from any heat source.
• Make sure that the lights and any extension cords used are in good working condition; look for and replace damaged wires.
• Check all the bulbs to make sure they are working properly.
• Make sure you have adequate smoke alarms in the area and they are working properly.
The SERVPRO of Eastern Niagara County team wants to ensure that everyone has a safe and joyous season. In the unlikely event that a fire were to occur, know that the SERVPRO team is ready to assist 24/7 by calling 716-694-7776

Routine Maintenance and Inspection of Fire Sprinklers

12/6/2018 (Permalink)

Routine Maintenance and Inspection of Fire Sprinklers

A misfiring fire sprinkler can lead to the need for timely mitigation. While there are fire remediation specialists in the WNY , area that are equipped to handle a fire sprinkler cleanup, routine maintenance may be all that is required to avoid these mechanical mishaps. As regular maintenance and inspection are often needed, it is a good idea to familiarize yourself with some of the essential components of your system.

1. Control Valves

In a fire suppression system, control valves guide the water through the system to the affected area, allowing for quick suppression response. These valves should be checked weekly to ensure they are in the open position, are appropriately sealed and free of leaks.

2. Gauges

Fire sprinkler system gauges offer accurate readouts of the pressurized system, making it easy to understand if the system can extinguish an active fire. In pre-action, deluge and dry fire suppressant systems, these gauges should be checked weekly. In a water-based system, you should check the gauges monthly.

3. Sprinkler Heads

As the main component of your fire prevention system, the sprinkler heads allow for the free flow of the fire suppressant. Sprinklers should be checked monthly to ensure that they are free of leaks and debris.

4. Professional Inspection

While it is all right to perform routine inspections on your system on your own, it is advisable and possibly required to have at least annual checks performed by professionals. The same services that can clean up after sprinkler mishaps are typically equipped with the equipment and expertise to perform fire system inspections.

A fire sprinkler system is an incredible and life-saving preventative measure, but if that system is not maintained correctly, then it can become finicky. Controls and specific gauges will need to be checked weekly, while other gauges and sprinkler heads can be checked monthly. Beyond the basic DIY inspections, it is a wise and sometimes mandated choice to have a professional inspect the system for any potential damage.

Flooded Basement

12/6/2018 (Permalink)

10/12/2018 (Permalink)

Flooded basement in WNY

Homeowners' insurance policies cover most accidental damage, even if the cause is not a covered peril. You may increase the chances that your insurance company will cover damage by taking preventative measures and performing regular maintenance. Here are three considerations to help you determine whether you can count on insurance coverage in the event of a basement flood.

What Caused the Basement to Flood?

There are several reasons a basement can flood. Water may originate from

Unless you have proof of recent inspections and regular maintenance, most of these causes are not covered perils. The water damage that results is likely to be covered, unless the cause is flooding, which is only covered by a separate flood insurance policy.

Which Maintenance or Preventative Measures Have You Taken?

In addition to inspections and repairs, you may need to prove you have done everything you can to prevent a basement flood and mitigate the damage in a timely manner. Make sure your sump pump is operational and has a backup power source. Heat your home in freezing weather and allow a faucet to drip to prevent pipes from bursting. Flush and inspect your water heater several times a year. Regardless of the cause, contact your insurance company as soon as water floods your basement.

Have You Done All You Can To Mitigate the Problem?

As long as you take extensive photographic and video evidence of a flooded basement, you can start to mitigate damage before an adjuster arrives. Turn off the water supply if it will slow or stop the flow of water.

Contact your insurance company to schedule a basement flood appointment with a claims adjuster. You can also obtain estimates from a plumber or appliance repair specialist and a home restoration service in WNY

After a Catastrophic Fire, Identify All of the Damage

11/30/2018 (Permalink)

If your business has been affected by a fire, it is important that you identify both fire damage and water damage when getting back on your feet. Determining the losses from both the flames and the fire hose water can save your business time and money when returning to business.

What Did the Fire Affect?

Visible signs of damage can range from soot and charring to smoke stains and discoloration. Make sure to go office by office, room by room and location by location to determine what has been burned as well as what has been otherwise impacted by the blaze. A variety of specific areas will likely require attention:

  • Floors, walls and ceilings that have been burned, charred and stained
  • Areas that have residual smoke odors, such as carpeting, cubicle walls and office furnishings
  • Electrical wires, cables, conduits and plumbing fixtures that could have been destroyed, weakened, melted or suffered other heat-related fire damage
  • Office equipment, computers, telephone systems, server rooms and manufacturing equipment that was directly in the line of fire or affected by smoke, ash and soot
  • Sensors, tools and small appliances that can require recalibration or cleaning

What Did the Fire Hose Affect?

When extinguishing a fire, first responders use a lot of water to put out the flames and embers. When water is introduced to parts of your business that have never been wet, the effects can slow your recovery if you don't analyze everything promptly.

After the firefighters leave, ponding water and puddles are obvious. However, moisture in cabinets, closets and files can be easily missed. If it is left standing or stagnating in a warm area, water damage and subsequent mold and mildew growth can spread quickly. Additionally, wet ceiling tiles that sag are a danger for employees if they become too heavy and start crashing down. Make sure to also check storage tanks to ensure condensation has not contaminated the contents.

When addressing water and fire damage , be sure to find the right commercial building restoration service that can correct all of the damage and get you back in business as quickly as possible.

When You Want A Professional & Speedy Water Restoration Company, Call SERVPRO!

11/30/2018 (Permalink)

What Water Does to Structural Elements of WNY Homes

With loss incidents that occur within your home, you have a finite timeline to correct the situation before irreparable damages occur. With water loss especially, these damages can begin almost instantaneously from the moment of exposure. Finding the right team with the tools to help is not as complicated as it might appear to be.

A primary focus for homeowners contending with substantial water loss incidents in their home is a fast response for water removal services. Our SERVPRO team of professionals have the tools and expertise to make a difference in preserving elements of your home by removing the water from the premises fast. Our 24-hour response team ensures that our highly-trained technicians remain available to any customer that could require our services any time of the day.

Within a few moments from exposure to water, elements like drywall begin to saturate and absorb the liquid. From the baseboards, this moisture wicks up the wall. This continued saturation can bloat and degrade this material after only twenty-four hours. Within a few days, microbial growth and potential biohazardous conditions could result. Taking care of the solution is finding the team, like our SERVPRO professionals, that respond immediately to the emergency.

Part of our effective mitigation approach to preserving the structural elements and the contents of your home is our determination to have advanced technology and equipment to remove water quickly from affected areas. Extraction plays a significant role in our mitigation practices, and tools like our gas-powered pumps and handheld extraction wands can make short work of this excess. We utilize thermal imagery to check the effectiveness of drying the area and to show our SERVPRO technicians where further attention is necessary to remove threatening moisture pockets.

Locally Owned Company with National Resources

Restoring your home after a substantial water loss incident requires the right team with the right tools. While there might be many choices you can make when it comes to restoring your property, you can trust that SERVPRO of Eastern Niagara County is a wise one. Give us a call anytime that you need us at (716) 694-7776

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Christmas Tree Fire Safety

11/30/2018 (Permalink)

No one wants to spoil the holiday season, but Christmas trees in the home can present a fire safety issue. A primary concern with a Christmas tree is fire danger, often brought on by the combination of electrical malfunctions and, in the case of a real tree, a drying tree.

In the United States, Christmas trees start approximately 210 house fires per year.

According to a National Fire Protection Association (NFPA) report issued in 2015, U.S. fire departments responded to more than 200 home structure fires annually between 2009 and 2013 in which Christmas trees were the first item to catch on fire. Each year, fires occurring during the holiday season injure 2,600 individuals and cause over $930 million in damage, according to the United States Fire Administration. Sadly, Christmas tree-related fires have a higher incident of fatalities than typical house fires, according to the NFPA report.

Electrical malfunctions are often to blame for Christmas tree fires.

Electrical failures or malfunctions were involved in nearly half of the fires, igniting the tree with sparks or small electrical fires. Decorative lights with live voltage were involved in more than 20 percent of the instances. However, putting trees too close to open fires or heaters caused a significant number of fires as well: nearly a quarter occurred because a heat source was located too close to the tree.

It isn’t just real trees that are a problem. Electrical malfunctions can also ignite plastic artificial trees, and homeowners should take the same precautions in terms of tree placement and decorations as they would with a real tree.

Be careful with how you discard your tree.

You should take care with trees that are left outside as well. The NFPA report revealed that an annual average of 90 outside and other non-structure fires on residential properties occurred because of Christmas trees stored on the property, the report indicates. Two-thirds of these fires occurred in January, with 64 percent of them being set intentionally. This suggests that discarded Christmas trees may be an attractive target for arsonists.

But, arson concerns are not an excuse to leave your tree up after the holidays. According to the NFPA, even a well-watered tree should be taken down within four weeks of being brought into the home. If you decorated your real tree right after Thanksgiving, it should be discarded the week after Christmas, not New Year’s Day. This is because by the end of the holiday season, Christmas trees are extremely dry, and present a heightened fire hazard.

ACTA (The American Christmas Tree Association): http://www.christmastreeassociation.org/christmas-trees-and-fire-safety/

Picture taken from Today.com

Winter Storm Warning

11/26/2018 (Permalink)

BUFFALO, N.Y. (WKBW) - Winter Storm Watch for Southern Erie, Wyoming, Chautauqua and Cattaraugus counties from late Monday evening through Wednesday evening.  Heavy snow at times combined with gusty winds will make for low visibility and difficult travel at times.  Over a foot of snow is expected between Monday night and Wednesday evening in most persistent bands.

Rain today with temperatures in the mid-40s. Scattered showers this afternoon and less into the evening before the transition to snow overnight.  Wintry conditions will begin Monday night. Colder air and a cold mainly westerly flow will set up widespread snow showers on the Niagara Frontier and more organized snow and lake snow over the hilly terrain south of the metro area.  Although the heaviest amounts will fall on the hills, it does appear there will be periods of slippery travel to the north as well, especially Tuesday night into Wednesday AM.

A trough of low pressure over the northern Great Lakes may increase snow coverage for a while toward Wednesday, and there may be some slick roads for the AM commute. Seasonably chilly temperatures will remain on Thursday as drier air moves in. A disturbance will bring some rain and wet snow showers across the region on Friday.

We should be dry on Saturday, with a chance of rain and snow showers arriving at night. Current indications point to rain next Sunday, rather than a mix.

MONDAY:

HIGH: 45

LOW: 35

Rain becoming more intermittent and showery in the afternoon.  SE: 15 becoming SW late in the day. Scattered rain and wet snow showers developing overnight, turning to snow by AM. Little/no accum north. As much as 2-4" hills by dawn.

TUESDAY:

HIGH: 35

LOW: 33

Snow showers with more organized elevation-driven snow setting up mainly on the hilly terrain below the Buffalo Southtowns. Significant accumulation is likely in this heavier band with additional totals possibly reaching 4-8" by late Tuesday night.  West winds: 15-30 will cause Blowing Snow and Reduced Visibility, especially in the heavier snow showers. At least a few Slick Roads will develop on the Niagara Frontier as well, even with less accumulation. Accumulation will increase overnight, with a few inches on the Niagara Frontier as well, and additional heavier amounts on hills.

WEDNESDAY:

HIGH: 35

LOW: 30

Breezy and Cold with Snow Showers, heavier on hills. However, enough will fall on the Niagara Frontier at times to produce slick roads to the north, too.

THURSDAY:

HIGH: 35

LOW: 30

Lingering snow showers ending AM, becoming Partly Sunny.

FRIDAY:

HIGH: 37

LOW: 27

A period of rain and snow showers. Little or no accumulation.

SATURDAY:

HIGH: 40

LOW: 28

Sunshine, then increasing clouds. Chance of rain and wet snow showers overnight.

SUNDAY:

HIGH: 47

LOW: 40

Rain showers likely, breezy

https://www.wkbw.com/weather/todays-forecast/7-first-alert-weather-forecast

Thanksgiving Fire Safety

11/18/2018 (Permalink)

Tips to Cooking Safely this Thanksgiving! 

Millions of people are starting to get ready for the Thanksgiving holiday. It's a great time to spend with family and friends, and is also a time when cooks spend a lot of time in the kitchen. Below are a few tips from our partners at the American Red Cross so you can use to avoid a cooking fire while whipping up Thanksgiving dinner.

Thanksgiving by the numbers

  • Thanksgiving is the peak day for home cooking fires, followed by Christmas Day and Christmas Eve.
  • In 2015, U.S. fire departments responded to an estimated 1,760 home cooking fires on Thanksgiving, the peak day for such fires.
  • Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
  • Cooking equipment was involved in almost half (48%) of all reported home fires and civilian and tied with heating equipment for the second leading cause of home fire deaths.

COOKING SAFETY Cooks should avoid wearing loose clothing or dangling sleeves while preparing the holiday meal. Never leave the stove unattended – if the cook has to leave the kitchen even for a short time, they should turn off the stove. More cooking safety steps are:

• Check food regularly.
• Use a timer as a reminder that the stove or oven is on.
• Keep children and pets away from the cooking area.
• Keep anything that can catch fire - pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from the stove, oven or any other appliance in the kitchen that generates heat.
• Clean cooking surfaces on a regular basis to prevent grease buildup.
• Consider purchasing a fire extinguisher to keep in the kitchen. 
• Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.

From all of us at SERVPRO of Eastern Niagara County, we wish you a very Happy and Healthy Thanksgiving!

Source: http://www.redcross.org/news/article/Thanksgiving-Safety-Tips
Source: NFPA's Fire Analysis & Research Division

Flood warning in WNY and Storm damage

11/1/2018 (Permalink)

Finding flood damage in your home can create quite a bit of stress; after all, no one likes discovering that their living room has been turned into a water recreation facility. As a result, many homeowners are likely to panic and make poor choices in the hours that follow. You can avoid these mistakes by following the flood damage checklist below:

Ensure your safety

Once you see a flood of water in your basement, it may be tempting to go charging right in, but this is generally a bad idea. First, you need to ensure that you're safe. If the power is still on, you could be electrocuted. Additionally, sewage will make you ill, and the water from flood damage can conceal sharp objects to cut yourself on.

Shut off the water source

Now that you know you’re safe, next you need to ensure that the source of the water has been taken care of. Sometimes, this is as simple as turning off a water supply valve. However, more complex problems, like a flooded sewer line, could actually take a few hours. It's a good idea to call the appropriate professional, like a plumber, right away to give them time to start driving out to your flood damaged property.

Call your insurance

Sure, it's tempting to have your first call be to a flood damage clean-up professional, but there's a chance that your insurance doesn't contract out with them. Instead, it's better to have your insurance's claim number programmed into your phone. Call them, report the flood damage, and then call a professional they contract out with.

Call a clean-up crew

Most flood damage clean-up  projects are just too large for you to tackle by yourself. Besides, depending on where you live, you'll likely have mold to clean up afterwards as well. Any money spent on a flood damage clean-up crew will likely be well worth it.

Take pictures and document damage

Your insurance policy will need proof of flood damage if they are going to write you a check. When you're on the phone with your insurance company and the clean-up crew, take photos of the flood damage. Make sure to get detailed photos of valuable items.

If you've planned well, you'll also have pictures of your home in an undamaged state. This lets you prove the state that your house and items were in before the disaster.

Remove what can be saved

Once you've ensured that the area is safe, you have help on the way, and you've thoroughly documented the flood damage, you can begin to remove items out of the area. A word of caution: water is extremely heavy. Any water soaked items will weigh a lot more than you expect. Please, be careful not to injure yourself.

Begin the remediation process

This is where professionals will come in handy. During the remediation process, all excess water will need to be removed, the humidity will need to be brought down to an appropriate level, mold prevention steps will need to be taken, and damaged drywall or flooring will need to be replaced. All of this is a lot of work for one person, so please get professional help.

SERVPRO of Eastern Niagara County is locally owned and operated and serves 

We are fully certified water removal staff can perform a complete flood damage assessment to your home of office, and then recommend and follow the industries standards to get your water removal restoration repaired properly available 24 hours a day.

SERVPRO of Eastern Niagara County is a 24/7 emergency water removal & flood damage clean up repair service company, Our technicians are highly trained and experienced with every flood damage situation from sewage damage clean up, mold removal, smoke damage repair, fire damage repair, flooded basement, wet carpet, wet walls, carpet water damage, basement water damage, flooded crawl space, sewer backup, sewage removal, mud removal, commercial water damage, restoration, house water damage, building water damage, hotel water damage, flooded building, crawl space water damage, crawl space sewage damage, pump out, dry out, flood water removal, commercial building water removal, building flood damage, hardwood floor water damage, wet hardwood floors, wet carpet drying, sewage restoration, flood cleanup, busted pipe water damage, broken pipe water damage, busted sprinkler water damage, frozen pipe water damage, flood pump out, basement pump out, restoration equipment rental, dehumidifier rental, fan rental, demolition, painting & construction.

Halloween Safety

10/29/2018 (Permalink)

Halloween is almost here.  It is a time of fun and festivities for children and adults alike, including decorating the house, dressing up in costumes, going out trick-or-treating, and attending spook-filled parties. But don’t forget about Halloween fire prevention!

Unfortunately, many of the favorite activities associated with Halloween can also be serious fire hazards, especially if precautions aren’t taken. According to the National Fire Protection Association, Halloween fires are responsible for $13 million in property damage every year, in addition to risks of injury and death.

In order to make sure you and your family stay safe, make sure to follow these Halloween fire prevention tips:

Consider Costume Length and Materials.

Dressing up can be one of the most fun activities associated with Halloween.  Unfortunately, some costume can be fire hazards.

Look for costumes that are made of flame-retardant materials. 

Avoid long-trailing costumes or outfits that are oversized and bulky.  

Pay Attention to Decoration Locations.

Jack-o-lanterns and other candlelit decorations are always popular on Halloween. However, if you use real candles for these decorations, it is important to keep them in a safe location.  Make sure they remain at least three feet away from people and things that could accidentally ignite.

Similarly, corn stalks, hay bales, and paper decorations need to remain at least three feet away from any heat source or flame. Flammable decorations that are too close to a light bulb or heater may start a fire.

Make sure no Halloween decorations are blocking your exits. If you need to escape quickly, you will want all paths out the house to be clear and easily accessible.

Choose an Alternative Light Source.

One of the best ways to keep safe on Halloween is to use battery operated lights or glow sticks instead of open flames.

If you and your family are going out trick-or-treating, be sure to carry a flashlight.  Make sure it is bright enough so that you can see any potential fire hazards and so that others can see you and the full extent of your costumes.

Practice “Stop, Drop, and Roll”.

Advise young children to keep far enough away from any decorations that may have candles.  And make sure they know to “stop, drop, and roll” if their costumes should catch on fire.

Check Your Fire Alarms.

October is Fire Prevention Month, so make sure to double check that your fire alarms are working properly, just in case.

Fire Extinguisher

10/26/2018 (Permalink)

Most commercial owners have a fire extinguisher around.

In fact, most will have more than one in several areas to be safe. The garage, fireplace and kitchen are the most common areas to keep an extinguisher in case of a fire emergency. Even if you own one, you may not know how to use one. Here are the dos and don’ts that fire restoration services want you to know.

1. Do Not Keep a Broken Extinguisher

Always make sure that your extinguisher is up to date. Check for any cracks to the base or hose. You can also lift it up to see if it’s heavy. It should be full of the extinguishing agent and, hence, heavy to the touch. Lastly, a pressure gauge should tell you if the extinguisher is at an operable range.

2. Do Read the Instructions

Keep in mind that every fire extinguisher should have directions printed on it. It should explain the proper way to pull the safety pin, aim at the base of the fire, squeeze the trigger and sweep from side to side to put out the blaze. In a hurry, remember those steps. However, if you have time, you should always read the instructions.

3. Do Not Continue if Fire Grows

In the chance that the fire continues to spread, it’s vital that you know when to stop. The longer you wait as the flames spread through your business, the less chance you have of being able to escape unscathed. You don’t want your route to be cut off by a kitchen fire.

When it comes to using your fire extinguisher, you have to know what you’re doing. Having an extinguisher handy can help you avoid severe fire damage in your home. As long as you use it properly, you can feel a little safer.

Frozen Pipes

10/16/2018 (Permalink)

Tips to prevent pipes from freezing at your home or business:

  • Keep a slow trickle of water flowing through faucets connected to pipes that run through an unheated or unprotected space. The cost of the extra water is low compared to the cost to repair a broken pipe.
  • Seal cracks and holes in outside walls and foundations near water pipes with caulking.
  • Keep cabinet doors open to allow warm air to circulate around pipes.
  • Insulate pipes that pass through unheated spaces (crawlspaces, basements, garages).
  • Eliminate sources of cold air near water lines by repairing broken windows, insulating walls, closing off crawl spaces and eliminating drafts near doors.
  • Know where your main water shut-off valve is. If a pipe freezes or bursts, shut the water off immediately.
  • When away from the house for an extended period, be careful how much you lower the heat. A lower temperature may save on the heating bill, but there could be a disaster if a cold spell strikes and pipes that normally would be safe, freeze and burst.

Weatherproofing your home against the cold will help protect your indoor plumbing against the threat of breaks.

Source: Institute for Business and Home Safety.

Common Causes Of Water Damage

10/4/2018 (Permalink)

Water damage comes in many forms. No matter how great or small, SERVPRO of Eastern Niagara County is waiting for your call!  Below is a list of common causes of water related loss:

  • Broken Pipe
  • Water Heater Overflow
  • Rising Water from Flooding
  • Roof Leaks
  • Leaks from a Broken Window
  • Broken Appliance Hoses

Until you experience a water related loss you may not realize how important it is to hire a water damage specialist. SERVPRO of ENC is trusted by insurance agents and property owners across WNY and they are ready 24/7 to help you get back to life as you know it, "Like it never even happened.”

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

General Extending The Life Of A Candle Tips t

10/4/2018 (Permalink)

General Extending The Life Of A Candle
Tips to extend the life of your candle for smell or survival.
We burn candles for a variety of reasons, whether for the aroma or to light the home due to a power outage. Did you know that you could actually assist them in burning longer?

Tip 1: Freeze your candle. Yes, put it in the freezer! By doing so, you are hardening the wax, which makes it melt more slowly and therefore last longer. It may not be feasible to store all of your candles in your freezer, so simply slip your next-up-to-burn candle into the freezer on the morning or night before you’re planning to light it.

Tip 2: After letting the candle burn long enough for a pool of wax to collect around the wick, blow out the flame. Then, quickly sprinkle table salt into the liquid wax. If necessary, use a toothpick to ensure that the salt actually mixes into the wax and doesn’t just sit on the surface. Then re-light the candle. Adding salt serves the same purpose as putting the candle in the freezer—it slows down the rate at which the wax melts, giving you a longer, more economical burn. What matters most is how long you let the candle burn the first time you light it. Try not to extinguish it until the pool of wax has extended across the diameter of the candle. Blow it out too soon, and you may cause the candle to leave excess wax; if it doesn’t melt on the first lighting, the dry, hard wax around the outside edge will almost never burn.

Tip 3: It can also be helpful to keep the candle wick trimmed to about a quarter inch in length, because longer wicks tend to burn faster. Leftover wax is a sign that the candle didn’t burn to its full potential. To get the most bang for your buck, make sure that the candle burns both evenly and completely. Finally, remember not to leave the candle near a door or window or in any similarly drafty spot; not only is such a location unsafe, but it can also result in uneven burning.

Fire damage restoration

10/4/2018 (Permalink)

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of Eastern Niagara County frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring highly trained restoration specialists who will guarantee their work.

  1. Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

  1. Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

  1. Get Rid of Mold & Mildew

Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO of ENC highly recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

  1. Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, SERVPRO of ENC recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

  1. Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often times dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry. Removing smoke odor is another issue and we’ve covered it in another blog post.

  1. Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

Help Is Here

The team at SERVPRO of Eastern Niagara County also has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of ENC 716-694-7776 anytime.

Biohazard Cleanup

10/4/2018 (Permalink)

Many people don’t realize how common biohazards are. It sounds like something that may only happen at old industrial sites or where people are not sensitive to the environment. But this is a misperception. Biohazards include fairly frequent occurrences like sewer backups and flood water damage. Biohazards affect tens of thousands of homes and businesses every year. 

Need Biohazard Cleanup? Call Us Today – 716-694-7776

For your health and safety, consider biohazard contaminants very dangerous. SERVPRO ENC has the training, protective gear, and specialized equipment necessary to safely clean and restore your home or business from nearly all biohazard contamination.

Be Safe After A Biohazard Contamination
After a sewer backup, flood water damage, or other biohazard contamination, think about whether it’s safe to return to your house or business. Being exposed to biological or chemical contaminants can pose serious health risks. Flood waters usually contain biohazards like pesticides, sewage, and other contaminants. If you’re not certain your activity is safe to perform do not take the risk.  

What To Do After A Biohazard Contamination
•    Stay out of affected areas.
•    Call emergency service personnel if the situation may be life-threatening.
•    Treat all bodily fluids as if they are contaminated.
•    Turn off the HVAC system if there is sewage damage.

What Not to Do After a Biohazard Contamination
•    Don’t leave wet fabrics in place. Hang furs and leather goods.
•    Don’t leave books, magazines, or other colored items on wet carpets or floors.
•    Don’t use your household vacuum to remove water.
•    Don’t use your television or other household appliances.
•    Don’t turn on ceiling fixtures if ceiling is wet.
•    Stay out of rooms where ceilings are sagging.

Call SERVPRO Eastern Niagara County anytime, 24/7 at 716 694 7776.  SERVPRO’s carpet cleaners service is among the best cleaning services. We’re trained in the most advanced, thorough, and effective ways to perform biohazard cleanups.  

Why you should clean your airducts?

9/28/2018 (Permalink)

For many people, indoor air pollution is a growing concern. The air in a home generally circulates five to seven times a day through the HVAC air ducts. During these circulations, it carries the dust and debris of everyday life. For this reason, it’s important to get an air duct cleaning.> 

While your furnace filter will catch most of the dust and debris, neglect, remodeling projects, or shoddy duct installation can lead to a buildup of undesirable debris inside your air ducts which will threaten the efficiency of the system. You’ll know you’re in need of an air duct cleaning because clogs of dust, cobwebs, debris, or noticeable particles will blow out of the supply registers. Other possible signs will be visible mold inside the furnaces of ducts or rodent droppings and deceased insects inside the ducts.

Having the professionals at SERVPRO clean your HVAC air ducts will ensure the removal of the dust that’s accumulated so it won’t spread into the household. It will also ease the airflow and increase your system’s efficiency by as much as 40 percent.

Duct Cleaning

Air duct cleaning is the process of cleaning the various heating and cooling system components of a forced air system that includes supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans or drip pans, fan motor and fan housing, and air handling unit housing. If the system is not properly installed, maintained, and operated, these components can potentially become contaminated with particles of dust, pollen, and other debris. The existence of moisture can cause the growth of mold which can cause health problem to the building’s occupants. These mold spores have the potential to be released into the living space. Other contaminants can cause building occupants to have an allergic reaction or other symptoms.

If you’re having your air ducts cleaned, it’s important to have all of the components cleaned. Failure to do so could result in one contaminated component re-contaminating the entire system which would negate all potential benefits of the cleaning. Professionals that are hired to handle the job will bring specialized tools that helps them to dislodge dirt and other debris in the air ducts. Then they’ll vacuum the dirt and debris out of the ducts with a high-powered vacuum cleaner. They may also propose the application of chemical biocides to the inside of the ducts and other system components.

Do You Need Your Ducts Cleaned?

There are several reasons why you may need the air ducts cleaned in you home. If the occupants of the building are experiencing unusual or unexplained symptoms or illnesses and you think it might be related to your home environment, you should have your air ducts cleaned. You should also make sure to consult a doctor about the symptoms.

Over time, air ducts will collect dust and debris so it’s a good idea to have them cleaned occasionally. It’s also important that you use the professionals at SERVPRO to avoid other potential problems. If the cleaning is not done properly, the cleaning could cause even more indoor air problems. An example of this includes using an inadequate vacuum collection system which could end up releasing more of the dust, dirt, and other contaminants than if it had just been left alone. If the service provider hired to clean the air ducts is careless or has been inadequately trained, he or she could cause damage to the ducts or the heating and cooling system. This could force costly repairs or replacements.

There has been some research to suggests that having your heating and cooling system components cleaned can improve the efficiency of the system which could result in it having a longer operating life. This research has also suggested that due to operating a higher efficiency, cleaning may result in energy and maintenance cost savings.

If your heating and cooling system hasn’t been cleaned in a while, it may be time to have it done. Ridding your HVAC air ducts of dust and debris can prevent potentially harmful growth like mold from accumulating in the ducts. If your air ducts and heating and cooling system hasn’t been attended to in a while, call the certified professionals at SERVPRO to handle the job.

Fall Cleaning Checklist

9/28/2018 (Permalink)

As leaves start to fly, revisit your spring cleaning list and add a few seasonal extras to prepare your house for the winter. 

The new season should always begin with a fresh start, especially in your home. Is your home ready for the beautiful autumn weather in Upstate NY? We've done our research and with a bit of help from Real Simple, we can help you get through your fall cleaning checklist!

Check out your wooden floors are they scuffed up? See if they need to be sanded or refurbished.

Test all of your home smoke and carbon monoxide detectors; especially as you go through the months with more active fireplaces and with your heat turned up.

Replace Furnace Filters. If you changed your furnace filter in the last three months, now is a good time to do it!

Don't forget the outside of your home too!

Check and clean the gutters before the red and orange leaves fall!

Time to drain and store your garden hoses, don't let them freeze when the first snow falls.

Touch up the paint on your home

Check out the full checklist here! http://www.realsimple.com/home-organizing/cleaning/fall-cleaning-checklist

And if you need an expert to come but to make sure you have your full checklist covered, give SERVPRO of Eastern Niagara County a call. We'll give you and your family a free estimate! (716) 694-7776

Hurricane Florence

9/14/2018 (Permalink)

Hurricane Florence is has made landfall. Our thoughts and prayers go out to those effected by this storm

https://www.cbsnews.com/news/hurricane-florence-category-2-path-tracking-latest-weather-forecast-north-carolina-2018-09-13-live-updates/

Back to School

9/6/2018 (Permalink)

It’s back to school time, which means the kids are finally out of the house! With your nest empty, it’s a perfect time to have restoration services done on your home.

SERVPRO of Eastern Niagara County offers several services to get your home back into pre-summer conditions, before it was torn up by your children.

Have your kids spent the summer tracking in dirt, mud and other unknown substances into the house? Then it might be time to get your carpets cleaned. SERVPRO offers a three-room special for $125, and just $25 for each additional room.

If you are noticing the air quality of your home is less than stellar – whether the air circulated is full of dust, dander or other chemicals -- an air duct cleaning may be in order. 

According to the National Air Duct Cleaners Association, it is recommended to have air ducts cleaned every three to five years.

Getting your air ducts cleaned will not only improve the quality of air in your home, but it can also help decrease the cost of energy bills.

According to the U.S Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted. When an HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

Another service you might need is mold mitigation. If you have noticed mold in your home, it’s important to stop the spreading immediately.

Containing mold spores is vital to preventing mold growth, as well as getting wet surfaces dry. Mold begins to set in after two days, so there’s no time to wait.

With the kids out of the house, it’s the perfect time to get your home back in order.

Give SERVPRO a call, and we’ll make your house look like summer never even happened!

Flooding and Water Damage

8/21/2018 (Permalink)

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Eastern Niagara County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (716)694-7776

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Eastern Niagara County

SERVPRO of Eastern Niagara County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Animal Feces in home

8/15/2018 (Permalink)

Animal Droppings in Homes

If you find animal droppings or feces somewhere in or around your home, chances are you've got a nuisance animal problem and need a professional to remove animal droppings. Most commonly people find rodent droppings in kitchens, animal droppings in basement, garages, animal droppings in attics and rodent droppings in home. Animal droppings in basement areas can also be problematic. If you have found animal droppings in any of these areas of your home, it is best to contact a SERVPRO of Eastern Niagara County professional to help inspect the situation and safely remove animal droppings to get rid  of animal dropping hazards.

Animal Droppings Cleanup

Water Damage Recovery’s team of well-trained technicians can take care of any kind of animal feces clean up. Our protocol is the same as for mold removal. We take animal droppings clean up very seriously and treat animal feces as a biohazard.

We only use top-quality products and equipment to take care of the odor and pathogen removal. Eco-friendly, plant-based, anti-microbials are used by our technicians to clean every inch of the contaminated area. Our skilled technicians are highly trained to deal with any animal waste clean-up situation.

It's the Water you don't see

8/9/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to handle every water problem as a serious problem that will affect your property. Our service technicians have the training and equipment to find and dry unseen water before secondary damage occurs. The proper equipment makes a measurable difference in reducing the damage and expense during a fire or water damage event. 

When time matters, technology and equipment must be counted on to work, here are just a few of the tools our technicians use to do their job and restore your property.  

Moisture sensors are used to detect moisture in carpets, baseboards and walls. 

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate reading, allowing technicians to monitor the drying process. 

Thermohygrometers measure temperature and relative humidity. When armed with this information, technicians can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but  also to disinfect and deodorize. 

Ultra Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard to reach areas. 

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles. 

These are just a few pieces of the professional grade equipment that each SERVPRO technician is trained to use to help ensure your property is completely restored

Make a Plan

7/19/2018 (Permalink)

Every home should have a fire escape plan. According to the American Red Cross, homeowners shouldn’t just have a plan of escape for a fire but have a plan and practice it twice a year. Home fires cannot be predicted and can happen to anyone. If you’re making preparations to prevent home fire, you should also prepare for what you and your family would do if you have one. Here are some tips from the American Red Cross in making a plan for your home.

  • All members of the household should know two ways to get out of every room.
  • Consider escape ladders for sleeping areas or homes on the second floor or above. Learn how to use them and store them near the window.
  • Pick a place outside for everyone to meet and make sure everyone knows where it is.
  • Practice your home fire drill until everyone in the household can do it in less than two minutes.
  • Practice waking up to smoke alarms, low crawling and meeting outside. Make sure everyone knows how to call 9-1-1.
  • Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

http://www.redcross.org/news/article/A-Home-Fire-Escape-Plan-Can-Save-Your-Life

Once the safety for your family is established, the next steps to come will be home recovery. SERVPRO® will work with you from widow and roof board up to assisting with the final stages of move back & rebuild.

If you have a fire : SERVPRO of Eastern Niagara County is here to help with fire damage clean up

716-694-7776

Professional Hoarding Services

7/6/2018 (Permalink)

When discovering a hoarding situation at a home of a family member or friend, it is necessary to find the right professional help to assist with the dilemma. You need a company that specializes in cleaning services from packing to biohazard cleaning. SERVPRO of Eastern Niagara County is first call you should make. Here are the top reasons why you should hire SERVPRO.

Ensure Safe Removal of Items

Hoarders typically collect excessive amount of items, including newspapers to trash. As these items pile up in a home. This can create a serious safety hazard, plus offer an environment for unwanted pests. It is best to hire a company with knowledge to remove the debris in a safe manner.

Avoid Contact with Hazardous Materials

Hoarder homes become a breeding ground not only for pests, but for possible unsafe pathogens. During a cleanup, proper protective equipment should be worn to protect the body. SERVPRO has the necessary tools to safely complete the job.

Perform Complete and Thorough Cleaning

SERVPRO has the knowledge and resources to restore the home to a nearly pristine condition.  By doing so, the company will provide a safe living environment for all that reside in the home.

694-7776

9 Things You Should Know About Mold

7/6/2018 (Permalink)

The Best Ways to Control Mold Growth is to Control Moisture

Mold is part of the natural environment and can be found everywhere, indoors and outdoors.  It is not usually a problem unless it begins growing indoors.  The best way to control mold growth is to control moisture.

Here are a few tips regarding mold and moisture in homes, schools, multi-family and commercial buildings.  Mold can have a big impact on indoor air quality.

  1. Always seek advice from a professional if you have more than ten square feet of mold, and always use the proper personal protective equipment (PPE) to ensure your safety.
  2. There is no practical way to eliminate all mold and mold spores in an indoor environment. The way to control indoor mold growth is to control moisture.
  3. If mold is a problem in your home or school, one must clean up the mold and eliminate sources of moisture.
  4. Fix the source of the water problem or leak to prevent mold growth.
  5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
    • Venting bathrooms, dryers and other moisture-generating sources to the outside.
    • Using air conditioners and/or dehumidifiers.
    • Increasing ventilation.
    • Using exhaust fans whenever cooking, dishwashing and cleaning.
  1. Clean and dry damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
  2. Reduce the potential for condensation on cold surfaces by adding insulation (i.e. windows, piping, exterior walls, roof, or floors).
  3. In areas of perpetual moisture, do not install carpeting (i.e. near drinking fountains, classroom sinks, or on concrete floors with leaks or frequent condensation).
  4. Mold can be found almost anywhere. It can grow on virtually any substance, providing that moisture is present (i.e. wood, paper, carpet, food).

If you see signs of mold, call SERVPRO of Eastern Niagara County (716) 694-7776

When a home or business suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in as little as 48-72 hours.  Since mold can produce allergens and irritants, you will want a trained, experienced professional to properly resolve the mold infestation.  If you suspect that your Bear, DE home or business has a mold problem,  SERVPRO Of Eastern Niagara County can inspect for any visible mold, and remediate it from your property.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

Flood Damage

7/6/2018 (Permalink)

Finding flood damage in your home can create quite a bit of stress; after all, no one likes discovering that their living room has been turned into a water recreation facility. As a result, many homeowners are likely to panic and make poor choices in the hours that follow. You can avoid these mistakes by following the flood damage checklist below:

Ensure your safety

Once you see a flood of water in your basement, it may be tempting to go charging right in, but this is generally a bad idea. First, you need to ensure that you're safe. If the power is still on, you could be electrocuted. Additionally, sewage will make you ill, and the water from flood damage can conceal sharp objects to cut yourself on.

Shut off the water source

Now that you know you’re safe, next you need to ensure that the source of the water has been taken care of. Sometimes, this is as simple as turning off a water supply valve. However, more complex problems, like a flooded sewer line, could actually take a few hours. It's a good idea to call the appropriate professional, like a plumber, right away to give them time to start driving out to your flood damaged property.

Call your insurance

Sure, it's tempting to have your first call be to a flood damage clean-up professional, but there's a chance that your insurance doesn't contract out with them. Instead, it's better to have your insurance's claim number programmed into your phone. Call them, report the flood damage, and then call a professional they contract out with.

Call a clean-up crew

Most flood damage clean-up  projects are just too large for you to tackle by yourself. Besides, depending on where you live, you'll likely have mold to clean up afterwards as well. Any money spent on a flood damage clean-up crew will likely be well worth it.

Take pictures and document damage

Your insurance policy will need proof of flood damage if they are going to write you a check. When you're on the phone with your insurance company and the clean-up crew, take photos of the flood damage. Make sure to get detailed photos of valuable items.

If you've planned well, you'll also have pictures of your home in an undamaged state. This lets you prove the state that your house and items were in before the disaster.

Remove what can be saved

Once you've ensured that the area is safe, you have help on the way, and you've thoroughly documented the flood damage, you can begin to remove items out of the area. A word of caution: water is extremely heavy. Any water soaked items will weigh a lot more than you expect. Please, be careful not to injure yourself.

Begin the remediation process

This is where professionals will come in handy. During the remediation process, all excess water will need to be removed, the humidity will need to be brought down to an appropriate level, mold prevention steps will need to be taken, and damaged drywall or flooring will need to be replaced. All of this is a lot of work for one person, so please get professional help.

SERVPRO of Eastern Niagara County is locally owned and operated and serves WNY

SERVPRO of Eastern Niagara County fully certified water removal staff can perform a complete flood damage assessment to your home of office, and then recommend and follow the industries standards to get your water removal restoration repaired properly available 24 hours a day.

Bathroom Flooding

7/5/2018 (Permalink)

Bathroom flooding can be very destructive and damaging to your home. Flooding can lead to potential health and safety risks if not handled properly. Bathroom flooding is especially problematic because it can happen at any time of the day or night. You should know several things about bathroom flooding situations.

Causes of Bathroom Flooding
Bathroom flooding can be caused by several things. Clogs are very common. Clogs deep in your plumbing can force water back up and out of your sink, tub or toilet. Drain problems can result in flooding. This includes a jammed drain or a drain that is filled with hair or toilet paper. The drain will stop the water from reaching the pipes. A pipe connected to a fixture could actually burst because of corrosion, age or water pressure problems. A final cause could be frozen pipes that block the drains.

How Bathroom Flooding Can Harm Your Home
Bathroom flooding can do a large amount of damage to your home and possibly your health. The water can start to rot away the beams that make up the structure of the floor, walls and ceiling beneath. Severe flooding can reach your basement and damage the foundation or appliances like water heaters. Flooding can actually start to corrode other pipes in the bathroom. The water can cause toxic mold to start growing. You might catch a disease or infection if you come into contact with wastewater. Even sewer gases that come up can lead to respiratory problems and eye or nose irritation.

Bathroom flooding can be very destructive and damaging to your home.

How to React When Bathroom Flood Starts
You need to act fast when bathroom flooding starts. Attempt to shut off the water from a safe location. Avoid touching or standing in wastewater from toilets or backed up drains. Attempt to contain the flooding if possible so that less of your home is damaged. Do not flush toilets. If you have towels and mops, then try to minimize the amount of standing water on the ground. You must also contact a professional water damage restoration company immediately to deal with the problem.

The Importance of Contacting Professionals
You always want to contact restoration professionals when you have a bathroom flooding situation. Professionals will know how to prevent mold growth and how to remove all the water from your bathroom safely. They will attempt to salvage as much as possible. You want to rely on a restoration company to repair water-damaged areas for maximum safety. You should always call a restoration company when you encounter flooding in your bathroom.

Preventing Bathroom Flooding
You can prevent some bathroom flooding situations by watching what goes into the drains. Do not put large amounts of toilet paper, food or other objects in toilets and sinks. Keep solid items out of drains. Have your pipes and plumbing inspected regularly to avoid corrosion and burst pipes. Have your sewer lines and drains professionally cleaned once every one to two years. Call plumbers as soon as you see slow drains or frequent clogs. Just a few simple actions can prevent many bathroom flooding situations.

When home or commercial disasters occur, SERVPRO of Eastern Niagara County is here : 694-7776

Crime Scene and Trauma Cleaning Services

6/29/2018 (Permalink)

Need Trauma or Crime Scene Cleanup? Call SERVPRO of Eastern Niagara County at 716-694-7776

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of Eastern Niagara Count will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Need Trauma or Crime Scene Cleanup? Call Today –716-694-7776

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Summer Storm Damages in Commercial Properties

6/29/2018 (Permalink)

SERVPRO of Eastern Niagara County is here to help both commercial and residential properties. 

In some areas of the country, rain is almost a daily occurrence during summertime, and summer storm damages are something to be prepared for. Flooding can be a summer storm hazard, and that can be inconvenient and even dangerous. Possessions can be ruined, and the structures of homes and businesses can be negatively affected. A professional water damage restoration company can be a vital resource during such times; such companies are able to complete all necessary repairs in a timely and efficient manner.

While storms can’t be predicted much of the time, education yourself in the most common areas vulnerable to storm damages will help you be prepared to handle such an event. Some areas of your home or business are going to be more apt to experience damage than others during storms, such as low-lying areas like basements and cellars which can be flooded.

Here is a list of the three most common areas that suffer from summer storm damages:

  • LOW LYING AREAS

Basements and cellars, the lowest parts of a house or building, need to be watched during wet weather since they have a number of easy entry points for water. If there is heavy rainfall during inclement weather, or if the building is near a body of water such as a lake or river, they are going to be in danger. Keep an eye open for cracks in the foundation, ceiling, and walls of these areas!

  • ATTICS, ROOFS, AND GUTTERS

A damaged roof, either from weather or fire, is susceptible to water damage, and the areas underneath it will suffer. A small leak can turn into a big problem before you know it. If rain gutters have not been properly maintained, you may experience some problems stemming from standing water - even indoors.

  • WINDOWS, DOORS, AND ENTRYWAYS

Keep an eye on your doors and windows. If they are not properly sealed against wet conditions, you will know it right away. Entryways are also a potential problem area; make sure they are free of standing water and debris so that people don’t get hurt.

Our team of professionals here at SERVPRO of Eastern Niagara County are experienced in repairs and cleanup from damages caused by water and fire. You can call us at 716-694-7776 24/7! We are always here to help!

Work Place Water Damage is Restored by SERVPRO

6/26/2018 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 

 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken pipes and plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Eastern Niagara County will get you back up and running again. Call us anytime 24/7 at (716)694-7776 for fast help.

Keep Your Business Going When Disasters Interrupts

6/19/2018 (Permalink)

Keep Your Business Going When Disasters Interrupts

 

When you’re trying to run a successful business Western New York, you can’t always afford the downtime brought by unexpected emergency situations such as flooding, storm damage and fire.That’s why having a continuity plan is extremely important for developing businesses of all shapes and sizes. A good plan should include a few key points:

• A thorough analysis on how downtime and damages will impact your business
• A number of strategies concerning recovery and restoration
• Concrete development of the chosen recovery plans
• Testing and exercises that keep the plan effective


Analyzing Your Business


During your initial analysis, there are a few key points you should zero in on to get the most out of this first step. Your critical business functions are what you should focus on the most closely. Is there anything within the scope of your business that the whole company simply can’t operate without? Consider elements such as vital data, employees, furniture, or office space. Regardless of what, exactly, your most crucial assets are, finding ways to save these parts of your business should be the primary goal of your entire continuity plan. Looking up resources for analyzing and creating a plan of this nature can be extremely useful if you’ve never made one before.


Testing Your Strategy


No strategy should be considered final until it’s tested and those involved have undergone training to prepare them to implement the plan when necessary. This period of time should be used to identify any pitfalls with your plan, so you can remedy them and proceed with confidence that you’ll be able to rely on your strategy while you’re dealing with building damages and obstacles.

Whether you’re doing something as simple as backing up data to the cloud or as complex as completely shifting production to another facility, you need to know that your continuity plan will actually be there and be functional in the event that disaster strikes in Ebensburg, PA. In the end, forming a plan may not be easy, but it’s the key to keeping your business’s doors open while dealing with unexpected emergencies in your normal routine.

For more information, please visit us at :www.SERVPROeasternniagaracounty.com/

Air Movers Drying Water Damage

6/7/2018 (Permalink)

Air Movers Drying Water Damage

How To Undertake The Residential Water Damage Restoration

Since the prospect of water damage in a building can be extremely stressful, it is vital to have as much information as possible. A faulty plumbing system can cause leakages that might result in extensive damages. The following tips will enable you to deal with such a problem in a better way:

Address the problem immediately

Remember that as the water seeps into the wooden furniture and floors, it can lead to huge losses. Before you contact your insurance company, it's important to turn off the water to stop the leak. An emergency plumber can repair the leak. Once the leak has stopped it is important to remove the water as fast as possible. SERVPRO of Eastern Niagara County has the necessary extraction equipment to remove most of the excess water. We also have the drying equipment that will remove the rest of water from wet surfaces. Water damage can be extremely costly to repair, but if you tackle the problem quickly, you can prevent the loss from becoming more costly.

Mold Growth Prevention

Water cleanup is the best way to reduce the impact of the mold growth in business floors and furniture. The sure way to prevent mold growth is to dry the building completely. By eliminating the water, you will keep the mold spores from having the moisture they need to grow. Acting promptly after a water loss is the best way to prevent mold growth. In addition, failure to remove the water in home floors and other wooden surfaces can lead to significant destruction and possible mold growth. 

Contact your insurance company

If you do not have a policy for water damage, you might have to handle the repair costs alone. Insuring your home against water damage will help you to cut the cost of restoration significantly. While the insurance company will help you with the restoration, you must also take the mitigation seriously. If your home insurance policy does not cover the cost of flood damage, you will struggle to undertake the restoration and repair jobs.

Water cleanup and drying

Water cleanup in the quest to avert the flood damage can save you a huge amount of money. If you experience the damage of water in home or office surfaces, ensure that you engage a specialist to tackle the problem. The pollution levels of the water in home storage tanks will also have an impact on the damage. If the water in business reservoirs and tanks has some impurities, they can affect the wooden surfaces in a negative way.

Whenever you want to mitigate the negative effects flood damage, water cleanup is the priority. Whether you are experiencing the leakages of water in business premises or at home, you require the help of a competent contractor. The contractor will remove the damaged elements and salvage some materials to save money. Drying the wet wood can help to reduce the overall cost of restoration compared to undertaking an overhaul.

Flood damage mitigation

The best way to protect you home from such problems is to come up with the right mitigation measures. While you may not have the special drying equipment, you can avoid the problems by repairing your plumbing system. Replacing a faulty faucet is one of the best mitigation measures if you are looking to save on home restoration significantly. Reduce the damage by water in business furniture by taking the right measures to mitigate the problem.

Avoiding the future leakages

Stopping a leakage before it occurs is your best defense against the problem. A competent contractor will take the necessary precautions while repairing your home to prevent such damage in the future. Applying varnish and sealants in the wooden surfaces can help to reduce the seepage. Some of the most prevalent causes of water damage are:

• Leaking roofs
• Burst pipes
• Flawed door and window installations
• Leaking and broken water lines
• Leaking toilets
• Leaking faucets
• Faulty water reservoirs Visit 

For more information on water damage:

http://www.SERVPROeasternniagaracounty.com

or call us at 716-694-7776

Happy Memorial Day

5/25/2018 (Permalink)

With Memorial Day coming up, we know many of your are going to be grilling or sitting by a fire. It is very important to use all safety precautions to prevent your home catching on fire. SERVPRO of Eastern Niagara County has trained crews to clean and restore fire damaged homes and contents. Our crew will work around the clock to restore your home and belongings back to original condition. We are available 24/7 for calls and services. SERVPRO understands how important and stressful it is to go through any sort of disaster. We assure you our crew will work hard to make it look "Like it never even happened.

SERVPRO Eastern Niagara County wants to wish everyone a happy and safe Memorial Day Weekend: 716-694-7776

ERP

5/14/2018 (Permalink)

SERVPRO professionals offer many tools to help their customers in the middle of disasters. However now SERVPRO professionals are offering a tool to their customers to help prepare them before disaster even strikes. This new tool is called an ERP (Emergency Ready Profile) which can be downloaded from the Apple or Android App store by searching SERVPRO. This app allows SERVPRO to set up a date and walk your property with you, to create a profile for what you would be during a fire or water damage. The app holds the information for where the water, electrical, gas, and computer server shut offs are located in your building along with contact and account numbers for those companies. The free SERVPRO app also details where the best location for SERVPRO vehicles to park during an emergency. Your contact person at SERVPRO also has their phone number listed so you just open the app and dial

Severe Weather Damage

5/14/2018 (Permalink)

 

Storms can happen anytime, anywhere. Each year, Americas cope with an average of the following intense storms:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,000 tornadoes
  • 2 land falling deadly hurricanes

Approximately 98% of all presidentially declared disaster are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared save your life and assist in saving the lives of others.

Know Your Risk.

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action.

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example.

Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire other to do the same.

Post-Construction Cleaning Services

5/2/2018 (Permalink)

After rebuilding your property, there is still more work to be done. We can help in the Post-Construction Cleanup of your property

Post-Construction Cleaning Services

Along with our restoration , SERVPRO of ENC provides a variety of cleaning services. One of the cleaning services we provide is Post-Construction Cleanup.

After restoring and rebuilding your property, there is still more work to be done. It is important to get your property clean and ready to use. Let SERVPRO of ENC get your property clean and ready to go!

Both interior and exterior cleaning is needed after rebuild and construction services. When cleaning, the following areas are usually dusted and cleaned:

Interior Cleanup

  • Walls (removing dust, dirt, scuff marks, and smudges)
  • Ceilings and light fixtures/fans
  • All trim (including baseboards and door and window frames)
  • Door faces, sides, and tops
  • Floors
  • Ducts, vents, and baseboard heaters
  • Windows (including tracks and frames)
  • Cabinetry, appliances, fixtures, and countertops
  • All trash and plastic coverings removed

Exterior Cleaning

  • Exterior windows and doors
  • Entry doorways
  • Driveway and paved surfaces swept and power washed
  • Exterior lights dusted
  • All trash on property (including lumber and debris) removed

If your property is in need of Post-Construction Cleaning, give SERVPRO of Eastern Niagara County a call : 694-7776 . No matter the size, we are Here To Help.

SERVPRO's Spring Cleaning Services

5/2/2018 (Permalink)

 

Spring is right around the corner! Now is time to start preparing your spring cleaning “to do list”. Spring cleaning is a tradition that allows us to freshen up our homes after a long winter. So open up those windows, let the fresh air in, and call SERVPRO of Eastern Niagara Co. to help you with those deep cleaning tasks! 

 We offer a variety of services to get your home spring ready including:

Carpet and Upholstery Cleaning: 
The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Hard Floors:
Months of salt and dirt tracked into your home and onto your tiled floors? Our technicians can clean the tile and grout and make it like winter never even happened.

Air Duct Cleaning: 
We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal: 
Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Remember, spring cleaning isn’t only for your home, but also for offices, daycares, businesses, and warehouses. Let us help you get ready for warm weather.

Call us today to schedule a cleaning service, 716-694-7776

Commercial Construction Cleaning

5/2/2018 (Permalink)

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPROFranchise Professionals have the training and expertise to help make it “Like it never even happened.”

  • Retail Facilities
  • Education Facilities
  • Property Management
  • Healthcare Facilities
  • Hospitality Facilities
  • Food Service Facilities

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Franchise Professional to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. Learn more about our Commercial Cleaning Service.

Call us at 716-694-7776

Spring Mold Allergies

4/13/2018 (Permalink)

Mold allergy problems increase in the spring.  This can be confused with a pollen allergy, but they are quite different.

You may be suffering from both, to make matters worse.

What can you do about it?

Mold is around all year because it grows indoors as well as outside.  If you live far enough north to experience winter temperatures below freezing, mold allergies are usually less of a problem during those months.

Mold does not grow outside when it is frozen, and the drier air inside from heating reduced mold growth in your house as well.

Outside is a a different matter.

As temperatures increase, the mold begins to wake up.  I’ve seen mold growing on top of snow as it melts, and under the snow, so that its already growing on the grass even before you can see the grass.

All of this aggravates your mold allergy

Last year’s leaf litter is this spring’s mold bed.  There is no getting away from it.

Allergy shots may help with your mold allergy.  See your allergist about this in the winter so that you’re already taking the shots before the spring mold season.

Open the windows for fresh air in the evening when temperatures are lower and the mold less active, then close them during the day.  This is the opposite of what you should do in the summer in some cases.

Make sure the fresh air intake damper for forced air heating is turned off during the spring.  Do open it during the summer and winter.

Reduce your humidifier setting to maintain a drier atmosphere inside.  This discourages mold growth in your home.

Keeping your house a bit warmer in the spring may also help.

Spring can be a bad time for mold allergies, so do your best to avoid mold problems.

Spring time allergies

4/13/2018 (Permalink)

Spring is in the air all around and if you live there you know that with it comes all the allergens and irritants that cause sneezing, sniffling, dripping noses and stuffy heads. Keep your nose cleaner and your head cleaner by having the allergens removed from your home or office.

What Areas Are Most Important to Clean?

In your home or office, the carpet, ducts and upholstery are the largest collectors of allergy producers. Just by making sure that they are consistently and professionally cleaned you can reduce a lot of the major contributors to your allergies. 

Carpet Cleaning - Even with regular vacuuming your carpet and padding can collect allergens. Having a professional carpet cleaning company clean your carpets can help drastically.

Duct Cleaning - Even with frequently changing your air duct filters dust and other allergens can get caught between your air conditioning unit and your air vents. While you can make sure to change your filters on a regular basis, it is suggested to have your ducts cleaned once a year at a minimum.

Upholstery Cleaning - Think about how long you keep your couch and how often you get it cleaned. Even vacuuming your couch only removes so much. We suggest having your upholstered furniture cleaned at least a couple of times a year to remove excess dirt.

You know SERVPRO of Eastern Niagara County as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services? Call Us Today – (716) 694-7776

When Puff Backs occur

3/14/2018 (Permalink)

Puff Back occurs when your ignition fails to light properly, oil fumes accumulate in the chamber of your furnace. When the pilot light ignites again it causes a small explosion shooting the dust and soot in your ducts or baseboard all over the room. Drapes, blinds, furniture, bedding, clothing, floors, carpets, dishes, appliances, you name it, the soot will manage to find its way in causing major headaches for homeowners.

Soot not only gets anywhere it is so very difficult to clean. It can’t be wiped off with a regular sponge, towel, paper towel, etc. in fact that just makes the problem worse! The cleaning of soot requires special sponges and cleaning products that are used by professionals. Almost worse than the mess is the smell that seems to permeate into everything. This odor is difficult to remove and requires the services of a professional to remove as well. A professional certified home restoration company such as SERVPRO of Eastern Niagara County is experienced with handling puff back situations. A puff back can occur in large proportion such as the situation just mentioned or in small proportion, over a period of time. If you notice black soot accumulating on carpet around heating vents or baseboard, or on surfaces inside your home, chances are you are experiencing a small scale puff back.

Hiring a professional like SERVPRO of Eastern Niagara County right after a puff back can save you time and money.

Call SERVPRO of Eastern Niagara County 716-694-7776

Storm Damage

3/14/2018 (Permalink)

When it comes to fire & water damage, or specialty cleanup needs, it’s the SERVPRO brand that comes to mind. Our TEAMS work endlessly to make sure our customers are happy, and have one objective in the aftermath of disaster, to make their loss "Like it never even happened."

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery teams are strategically placed throughout the country to respond when needed. Our Teams have a proven track record for success, assisting with cleanup of floods, tornadoes, wildfires, and damage caused from frigid temperatures.

Whether it’s a major storm event, or faulty appliance, we will be there with one call. 716-694-7776

Winter Storm Preparedness

3/14/2018 (Permalink)

Winter Storm Preparedness: Building an Emergency Kit

Winter Storm Preparedness WNY is necessary. 

Nevertheless, one important thing we’ve learned in our business is: never say never.

Our office and employees must be prepared for any sized disaster, no matter what.  After all, we can’t respond to calls if we’re in the middle of an emergency ourselves.

To be prepared for a possible winter storm, consider items we have in our own preparedness kit.

Vehicle Preparedness Kit

This kit supposes that an emergency may include being stranded for any reason and needing to wait to be helped.

  • First Aid Kit
  • Blanket, wrapped in a plastic bag to keep clean
  • Mittens, Hats, Jackets, also wrapped in plastic bags
  • Cell Phone Charger
  • Flashlight
  • Extra Batteries for flashlight
  • Ice Scraper
  • Flares
  • Tow Rope
  • Kitty Litter
  • Full Tank of Gas (or Full Electric Charge)
  • Spare Tire
  • Jumper Cables, 8ft 10 gauge
  • Pet Food, if traveling with pets
  • Pet Leash
  • Spare Water

Home Preparedness Kit

This kit is helpful if the power goes out of your neighborhood and you have to wait for it, and your heater, to come back on.  This is not a kit for homes that live where there is consistent, heavy snowfall.

  • First Aid Kit
  • Blankets
  • Mittens, Hats, Jackets
  • Cell Phone Charger (battery packs, pre-charged)
  • Flashlight
  • Extra Batteries for Flashlight
  • Food that does not require cooking (for humans and pets)
  • Spare Water (in case pipes are frozen)
  • Radio, battery operated

Other important home preparedness aspects to consider:

  • Know where your water shut off valve is.
  • Know which circuit breakers control parts of your home.
  • Know where the gas shut off valve is.
  • Get your fireplace checked once a season.
  • Have phone numbers of emergency response companies.

If you experience a water or fire damage in your home this season, please give us a call.  We’re ready to help.

SERVPRO of Eastern Niagara County services Irving and all surrounding Dallas communities.  We can be reached 24/7 at (716) 694-7776.  

Water damage and mold remediation solutions

3/14/2018 (Permalink)

SERVPRO has released a report on the six steps to help prevent the growth of mold after water damage has occurred after serving local clients daily are affected by water damage. It is important to know how to eliminate conditions in which mold may grow and infest the home to help prevent the growth of molds.

All homeowners who have recently experienced water damage should be concerned about mold, as it can grow rapidly. Worse yet, it doesn’t take much water for it grow and it can be much deadlier than expected. The sooner an infestation is taken care of, the better.

Here are six tips to help reduce the likelihood of mold growth:

Remove the water as quickly as possible.

Use a wet or dry vacuum to soak up as much water as possible. This limits the possibility for the mold to grow.

Use fans to dry the floors and carpets faster.

It may take several days for fans to completely dry water damage. Leave them on constantly for at least a few weeks to help circulate cool and fresh air as well as speed up the drying process.

Dehumidify the affected room.

Mold grows in moist, warm and dark areas. Dehumidifying the room helps cool the air and limit mold and mildew growth. Any equipment you can use to dry the air and ground will be useful in mold prevention.

Steam-clean your carpet.

Steam-clean any and all carpets to properly sanitize and wipe out any spores which may have started growing. Any water-damaged carpet padding may need to be replaced, but is still much cheaper than having to entirely re-carpet the house.

Sanitize walls and baseboards.

Anything that has been touched by storm water should immediately be sanitized. Clean any hardwood floors, walls, or other surfaces with soap, water, chlorine, and bleach to minimize mold growth.

Lastly, check affected furniture for any signs of mold growth that may have begun

Check all furniture for water damage, and remove the furniture from wet flooring. Water damage may hide itself under carpets or rugs, so be sure to thoroughly inspect the home.

Even following the above steps, it is likely that a mold infestation may still be present in the home. If any visible signs of mold are noticed, then an infestation/colonization has occurred. For any extensive mold damage situations, it is best to call in the professionals, such as SERVPRO, a company that has, in the past, provided Paso Robles water damage restoration.

Water damage and mold remediation solutions

SERVPRO is the leading company in fire damage, and mold remediation areas. They are constantly investing in the latest training for mold remediation so that they can meet any customer service needs to quickly and professionally make it “Like it never even happened.” When disaster strikes, call SERVPRO at (716) 694-7776

Flooding in your business

3/14/2018 (Permalink)

  • The weather has been very unpredictable the past few weeks in our area.  We have experience heavy rains and snow causing the sewer systems to back up and streets to flood. 

If you see there is a flash flood watch, this means that a flash flood is possible.  A flash flood warning means that a flood is about to happen or already taking place.  If a flash flood occurs, you should make sure everyone gets to higher ground as quickly as possible. 

Your business can prepare for any potential disaster, including flash floods. Keep all essential equipment and documents elevated from the floor.  Ideally, they should be stored on the second floor of the building or higher.  Back-up electronic data daily to cloud storage or to an external drive so the files can still be accessed in the event of a disaster.  

It is a good idea to have a battery-powered radio available on-site.  In case of a power outage, you and your staff can keep updated on the current conditions.  (FEMA) The Federal Emergency Management Agency provides a list of recommended supplies in the event of a disaster, such as a flashlight and first aid kit. 

You can also check with the National Weather Service to get more tips on safety during flooding

SERVPRO Of Eastern Niagara County can help your business get back on track after flooding or other disasters.  Call us today for more information or a free inspection (716)694-7776

 Commercial Restoration

Mold in your business

2/28/2018 (Permalink)

The very idea of mold can make any home or business owner cringe. Yes, mold can be beneficial, used in making brie or penicillin, but it can also be a really big problem when it is growing undetected somewhere on your property or belongings.

It can grow just about anywhere: on clothing, food, paper, carpet and the backside of drywall, just to name a few spots. It can produce allergens and irritants and, in some cases, toxins that are dangerous to your health.

Here are four steps you can take to protect your business and employees from a mold issue:

  • Do an audit of your property. Are there any areas that are full of moisture much of the time? Seepage into storage areas or accumulation from leaky pipes should be dried within 48 hours to avoid mold damage. Encourage workers to keep wet items picked up, hanging wet coats up and keeping rain boots and wet shoes in an area that won’t soak up moisture. Take steps to keep floors and windows dry at all times, but especially during wet weather.
  • Proper ventilation is a good way to keep mold at bay. Keeping bathroom and kitchen doors open can help, increasing air circulation and aiding in the drying process. Using dehumidifiers keeps areas dry and pleasant, and always keep an eye on them to make sure they are in good repair and not contributing any moisture themselves; the manufacturer’s information provided will give directions on cleaning and care of your unit.
  • Many products today contain mold-resistant materials, such as sheetrock or paint. Shop around for helpful products when doing any renovation or repair to your Belle Meade business, especially in areas that will experience moisture, such as kitchens, break rooms, and bathrooms.
  • Monitoring the humidity indoors in your Belle Meade business can go a long way to mold prevention. The EPA recommends keeping indoor humidity between 30 and 60 percent; you can measure this with a moisture meter easily found at your local hardware store.

Contact the SERVPRO team of Eastern Niagara County for all your water or fire damage needs, or if you need assistance with mold prevention or remediation! We’re here for you! 716-694-7776

Keeping mold out of your home

2/28/2018 (Permalink)

Mold is a serious problem. For some Nashville homeowners, it can cause problems for the foundation of their home and even trigger health issues. At SERVPRO of Eastern Niagara County, we know how dangerous it is. Many of our clients want to know how to prevent mold from coming into their home and prevent it from coming back. Many homeowners are delighted to learn there are easy steps they can take that will help with mold remediation. Such steps can help make sure the mold stays away from all areas of your home.

Moisture and Humidity

This problem is frequently caused by too much moisture and humidity in the home. Water encourages the growth of spores. If the initial treatment did not stop the problem, it's a good idea to think about where water in the home originates. We do our best to examine each area to make sure there is no problem with water. However, sometimes things can be missed. Water may be coming from other areas of the home as a result of a new problem. In that case, steps need to be taken to remove the moisture again.

Ventilation

Clean, fresh air can help get rid of mold. New mold remediation efforts may focus on bringing cleaner air into the home. It's a good idea to think about air circulation. If the air is stagnant, the problem can recur. Items like a ventilation system in each bathroom can help. Ventilation systems help remove water vapor and improve air circulation in your home. They're easy to install and can be turned on after a quick shower to remove the moisture in the air.

Periodic Cleaning

In addition to a ventilation system and a complete inspection of the property, it also helps to clean as often as possible. Cleaning helps with mold remediation efforts by keeping humidity and moisture at bay. Spills should be mopped up quickly. Vinegar is an effective cleaning agent that kills most mold species instantly. Distilled vinegar can be poured into a spray bottle and used to clean the walls each month. This will help kill any new spore growths. Wipe it down after cleaning to keep moisture out of your home.

Fire Extinguisher Importance For Your Home or Business

2/28/2018 (Permalink)

Office buildings need specific fire safety equipment to keep both employees and clients safe. This includes smoke detectors, sprinklers, fire alarms, and extinguishers.  

The first step in fire damage restoration is to put out the fire using the proper tools.  A first responder may use an approved portable fire extinguisher to prevent a small fire from growing and causing further damage.  

The National Fire Protection Agency publishes a series of standards and requirements for portable fire extinguishers called NFPA 10, available here.

No matter what the size of the fire, your first priority should be to get everyone out safely and call 911.  Once the fire has been put out, you can call SERVPRO of Eastern Niagara County to assist with the fire damage restoration.  

Here is a link for another great resource on why you should buy a fire extinguisher for your home. 

Mold Prevention Tips

2/7/2018 (Permalink)

Although there are a variety of challenges that residential and commercial property owners can experience, the presence of mold is particularly problematic. This is the case for many reasons, including the fact that mold can cause health problems and decrease the structural integrity of one’s property. There are ways to prevent the growth of mold, but your best course of action is hiring a professional mold remediation company. Try implementing some or all of the following six mold prevention tips:

  1. Invest In A Dehumidification System.

One of the best ways to prevent the growth and proliferation of mold is to invest in an air conditioner that features a dehumidification system. These systems are effective in removing moisture from your property. Once the moisture is removed, the mold is deprived of one of the vital nutrients that help it grow.

  1. Be Cautious When Turning The AC Off.

Make sure that you are cautious when you turn off your air conditioner. In climates that are humid, a long-standing period of inactivity can enable humidity levels to become dangerously high. If the humidity level becomes extremely high, it creates the moist environment necessary for mold to grow and thrive.

  1. Use Insulation.

Another strategy you can use to prevent mold is the use of insulation. By installing insulation as well as vapor barriers, you can prevent condensation from accumulating on objects like plumbing fixtures, beams, and water pipes.

  1. Avoid Standing Water.

Stagnant water can become a breeding area for mold. Since this is the case, make sure that you keep your tubs, showers, sinks and all other wet regions of your property free of standing water.

  1. Review Your Applications.

Another strategy for mold prevention is application review. Make sure that all of your construction, design, and architectural applications are effective in preventing water from coming in contact with the interior of your property and goods. Specific regions of concern include poorly designed balconies, pitched roofs, improperly installed flashing, doors, windows, thin stucco, and vapor barriers.

  1. Maintain Structure Regularly.

One final way to help prevent mold growth is to ensure that the integrity of your building envelope is maintained. You can achieve this objective by investing in regular roof flashing, caulking, sealing, and inspections of the exterior.

Conclusion

Mold can be a severe problem for residential and commercial property owners to handle. However, using the prevention tips and tricks outlined above can help you keep your property mold-free. In the event that mold growth does transpire, call a professional restoration company. They have extensive experience in the mold remediation field and can assist with your mold restoration needs.

Got Mold?

2/7/2018 (Permalink)

A lot of home or business owners will encounter mold growth in their property at some point. Mold is in our natural environment. The problem lies when the mold growth reaches an unsafe level. There are some things a home or business owner can do to prevent mold growth.

One way to prevent growth would be dehumidification. Removing moisture from the structure is key to preventing mold growth. There are different options available for dehumidifier systems. There is a system that can be hooked into a central climate control system. There are also dehumidifiers that can be bought and placed in areas where humidity and moisture is an issue. Dehumidifiers come with 2 options. One dehumidifier has a holding tank that needs to be emptied when it becomes full. The second kind has a drain hose that can be placed directly into an available drain. It is important to know the square footage of the space you are using the dehumidifier in and be sure the dehumidifier you are using is large enough to successfully remove moisture from that area.

A second way is controlling the climate in the home or business. Turning off an air conditioning unit can cause a spike in humidity levels in the structure. If the levels reach a high enough level they can assist in the growth of mold.

A third way in preventing mold growth is to ensure proper insulation is used in the structure. A simple vapor barrier can assist in stopping a condensation problem from becoming a mold growth issue.

Four, ensure there is no standing water within the property. Standing water is a breeding ground for mold to grow. Standing water can be present from things like a foundation leak or a empty property that has sustained a water intrusion.

A fifth way to prevent mold from developing is to be aware of the design of your property. It is important to be sure roofs are sealed, windows do not have any leaks, proper insulation is used, etc…

Lastly, it is very important to maintain your property. Check each area of the property on a regular basis, especially areas that are not seen daily, weekly, etc… Some examples of areas not seen often are empty properties, basements, crawl spaces, attics, closets, etc…

Mold can continue to grow in the right circumstances and can cause major damage to a structure. If mold growth gets severe enough it can affect the structural integrity of the home or business. Mold has also been linked with certain health issues. Therefore it is important to do what is possible to prevent its growth.

5 Steps to Cooking a Safe Super Bowl Feast

2/2/2018 (Permalink)

Next to Thanksgiving and Christmas, this upcoming [unofficial] holiday is one of the most anticipated events of the year! We at SERVPRO of Eastern Niagara County are huge Super Bowl fans and although any of our technicians would throw down a dozen or so Buffalo wings like it’s nobody’s business, we have crews standing by in case your Super Bowl party gets a little too carried away. According to the  U.S. Department of Agriculture, Super Bowl Sunday is the second largest day for food consumption in the U.S. after Thanksgiving. Enjoy the big game and stay fire safe with these tips from the U.S. Fire Administration (USFA):

  1. Keep an eye on what you fry.
  2. Stand by your pan.
  3. Turn pot handles toward the back of the stove.
  4. Wear short sleeves or rolled up sleeves.
  5. Keep a pan lid or cookie sheet nearby to cover the pan if it catches fire.

SERVPRO Of Eastern Niagara County is here to help clean up after fire : -716-694-7776

Happy New Year

12/29/2017 (Permalink)

Before the end of this year, we want you to know that we are very pleased and satisfied with all of our employees for their excellent performance through the year. Also, we want to extend the greetings to our dear clients, the other important part of the engine of our company. Happy New Year to all the people that help us make it "Like it never even happened."

We wish the best to our customers and employees, because you are the most important part of the company. Also to our team work, as a reward for their dedication and effort to deliver a first class service, SERVPRO of Eastern Niagara County wishes you a fabulous New Year to all our customers and employees.

How to prevent frozen pipes

12/29/2017 (Permalink)

Cold temperatures can cause pipes to freeze. Frozen pipes can result in costly repairs to you as a home or business owner. The good news is there are ways to prevent pipes from freezing. Here are some tips for this winter.

Frozen Pipes Can Burst

Frozen pipes are a problem by themselves, because they prevent water flow, but even worse, frozen pipes can eventually burst, causing damage and potential flooding. There are ways to protect your pipes from freezing. These include:

Keep your house warm

If you are leaving for a period of time, make sure that the heat is kept on at your property. You should inform them that the heat can help prevent pipes from freezing, and if pipes freeze and burst, it can cause a lot of water damage to the property and to their possessions. The heat doesn’t have to be kept as high as you normally would keep it if you were home but keeping it set above 50 degrees Fahrenheit at all times is a good idea. This should provide enough heat to keep the pipes warm and to prevent any water inside from freezing.

Open Faucets

When temps hit the freezing level it is a good idea to allow faucets to drip. Allowing the faucet to be open like this will relieve pressure in the pipe. If a pipe freezes, it is actually the pressure that is created between the blockage and the faucet that will cause the pipe to burst. With the faucet open you avoid blockage in the pipes.

Insulation in key

Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. This can be an easy solution for pipes that are exposed, but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

SERVPRO of Eastern Niagara County is here to help : 24 hours/7 days a week : 716-694-7776

Top Causes of Kitchen Fires

12/21/2017 (Permalink)

Kitchen fires are the #1 cause of house fires and injuries to homeowners, so avoiding them is a worthy goal for every household. Taking common-sense precautions can greatly reduce the chance of igniting a cooking fire during meal preparation, and understanding how to avoid these fires is simple and smart. Listed here are several recommendations from the National Fire Protection Association (NFPA).

  1. Cooking oil, a key ingredient for frying and sautéing, is also a prime cause of sudden stove-top fires. Smart cooks heat oils slowly to the desired temperature, then add food gently to reduce the chance of splatter and flare-up. Keeping an appropriately sized lid next to your pan gives you a means to quickly cover the pan and snuff out sudden flames.
  2. Good chefs always stay in the kitchen; unattended cooking is a dangerous gamble. Staying in the kitchen, especially when frying, grilling, broiling or boiling, is a smart and obvious way to avoid an out-of-control fire.
  3. Roasting, simmering and baking foods takes more time. While the likelihood of a fire may seem less, the main culprit is forgetting to check on your meal. Set a timer to remind you to check back every so often, and be sure that any wooden utensils, oven mitts, paper products, dish towels and curtains are moved far away from heat sources.
  4. Early morning and late evening cooking coincides with the time you may be more tired. Staying alert is staying safe, so be sure you’re not too sleepy or distracted by other tasks. Consuming alcohol can be enjoyable when preparing meals, but it is also a risk that should be minimized if not completely avoided.
  5. Fight or flight. There is no concrete answer concerning whether it is better to fight a kitchen fire or immediately leave the room, close the door behind you and call for help. If you’re really unsure, take the safest route and call 911 as soon as you and all others can leave the kitchen.

NFPA studies report that 55 percent of the people who were injured in reported nonfatal home cooking fires during 2005-2009 were injured when they tried to fight the fire themselves. One of every four house fires reported in 2007-2011 started with fat or grease, and one of every three fire injuries resulted from these fires.

Source: NFPA’s Fire Analysis & Research Division

Holiday Blog

12/1/2017 (Permalink)

If you havent noticed, water damage and water emergencies happen any time, even the holidays.  Just take a look at how the film industry incorporates water emergencies into key plot points of holiday movies:

Trading Places:  Dresses as Santa and sopped to the core from pouring rain, Dan Akroyd visits his old families Christmas party with an angry and beaten look.  Team Randolph cleans garments, even after people stuff poached salmon under them.

Home Alone: Drawing on peoples deepest fears, hapless burglar Harry (Joe Pesci) brags that he leaves all the water running when leaving a burgled home in order to flood it.  Water damage is a metaphor for evil to the core.  Tough luck Harry, there is nothing you can do with water in a home we haven't seen and fixed, like it never even happened.

Christmas Vacation:  Cousin Eddie pumps raw sewage and chemicals into the public storm drains outside of the Griswold household, ultimately causing an explosion when accumulated gasses meet the flame of a discarded cigar.  From Day One on the job, our crews are trained to protect our customers and themselves from hazards caused by sewage spills and backups.   Sanitization of the affected area and proper disposal are major concerns.  Don't let a sewage issue stink up your holidays, call us.  We would love to help.

Here are a few more examples of Hollywood celebrating the evil of unwanted water:  In 101 Dalmations a thug flies out a window and into a pool.  He emerges as a human frozen pop.   The final fight scene in Lethal Weapon takes place in a dense shower caused by a broken fire hydrant.  Emerging from the water represents the beginning of new life.  There would be no Gremlins or Gremlins 2 if a glass of water was no spilled on a cute Mogwai causing five to spawn from one.  Water gives life even when not convenient and later in the movie when the Mogwai become gremlins and jump in the pool, Water gives life to evil, as with black mold.

The point of all this is water, the cold and holidays don't really mix.  But just like in the movies, even the most extreme damage from water is only a passing scene when you call SERVPRO of Eastern Niagara County at 716-694-7776

Here's Why Professional Water Removal Is More Effective Than DIY Methods

11/16/2017 (Permalink)

Save Money and Aggravation, Call SERVPRO for Water Damage Problems

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water extraction on their own instead of calling a professional. 
 
If you're in need of water removal in Western New York you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run. Here's why calling SERVPRO for professional water removal is a smart move. 
 
Professional water extraction works extremely well. 
While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage, plus we'll get your home's humidity back to an appropriate level. 
 
Many water emergencies are hazardous. 
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, expert attention to the problem is best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets. 
 
It's important to consider mold and mildew. 
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. While your flooring and possessions may look and feel dry, without proper water extraction and controlling humidity mold and mildew will thrive, cause off odors, and ruin your home's structure along with your possessions and furniture. SERVPRO technicians are skilled at protecting against the growth of mold and mildew and have effective strategies to combat it. 
 
At SERVPRO of Eastern Niagara County , we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us 24/7 at (716)694-7776

How to Prevent Water Damage from Rain

11/2/2017 (Permalink)

Western New York is experiencing some rainy days - which could cause major problems if rain water seeps into your home. One of the most common sources of water damage in a home is from rain water. It can enter through leaks in your roof, seeping in from the foundation, or even flooding into your basement. It is important to take the necessary steps to prevent water damage in your home such as:

Checking for proper drainage:

  • inspect your roof thoroughly for structural damage or holes
  • clear your gutters from leaves and other debris that could block the flow of water from draining into the yard

Install or Check Sump Pumps:

  • sump pump are very effective for keeping rainwater out of your house
  • have a professional check your sump pump to insure it is working properly once a year

Check sealant inside and outside foundation

  • make sure the tar sealant covering the inner and outer sides of the foundation are intact

Inspect the slope of your lawn

  • grading is the slope of your lawn and it should always slope away from your home to redirect the rainwater from flooding around the foundations

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Eastern Niagara County  can respond immediately to storm and flooding conditions.

5 Causes of water damage in the home:

11/1/2017 (Permalink)

Water will not damage my home I am careful, I do not live in a cold climate my pipes will not burst. Let us examine that claim. Do you have kids, Washing machines, dish washers, Ice makers in your refrigerator, air conditioners, tress on your property, an older home or gutters then you are at risk.

Kids love things they do not understand and they love to try and figure it out with their hands if possible. Water is exceptionally fascinating especially since a great deal of time is spent trying to teach them how to use a toilet and have a sense of personal hygiene. That being said the drains in the sink, bathtub and toilet are an immediate fascination. Watching what happens as water swirls around and slips down into the abyss of the drain. What is even more fascinating is watching what happens as it bubbles up over the rim and begins to flow all over the bathroom. Kids will put many things into a toilet to force it to overflow. Drains will be clogged with all sorts of toys backing up the pipes forcing flooding the bathroom.  

New technologies such as ice makers, dish washers and air conditioners have made our lives very convenient. Constant temperatures to keep us comfortable and ice when we want it for our favorite beverages and a hands free time free way to clean it all up allows us the finer things.  There is a price to be paid for these luxuries.

Sometimes they fail resulting in flooded homes, flooded basements or water damage in the kitchen. Maintaining these appliances is crucial in making sure you check for ever small leaks as they can seep under the floor, water damage in between walls to porous materials can quickly becomes costly. New technological advances in types of hoses and piping techniques can reduce this problem inspect your home regularly and update any older hoses and piping areas to avoid massive water damage to your home.

Air Conditioning units are designed to collect water in a drain and transport it outside. If a blockage occurs your living room can soon become a serious source of water damage. These units are usually put on some sort of wooden structure which can and should be inspected frequently. Should you see your wood floors with water running over them or your carpet is saturated please call a professional as it is already too late to clean up this water damage yourself.

Trees and nature, while many of us like the convenience of the modern world we still want the beauty of the natural one. So you surrounded your property with trees, bushes, shrubs and flowers. Trees are tall, strong, and very resilient many surviving 100’s of years. This is in part to their ability to seek out food and water. The pipes are full of food and water and due to the strength we admire in the branches so to rings true for their roots. Many times trees will break through weak spots in a pipe and drink from the water and soak up the nutrients from the sewage contained within them. The roots will continue through it growing within the pipe itself thus supplying it with a constant food and water source. Roots in a pipe can be a very big problem and a great source of trouble for sewage damage and water damage in and around your home.

Gutters can also cause serious water damage to your roof and attic areas. Many times these are unchecked due to lack of consistent access to these areas of  your  home. When gutters get clogged with leaves, and branches the water will no longer be able to flow down and seeks an alternative path, this is usually onto and through your roof. Once it gets through your roof the water damage will invade your attic and left unnoticed or unchecked can result in mold growth. 

So if you think that you would never have water damage in your home think again. Pipes bursting from the cold is not the only water damages your home. Be on the lookout and if you find something call a professional because you never know how long it has been going on.

 Remember: With any kind of water damage in the home, time is of the essence! Drying the home in three days or less prevents the growth mold.

SERVPRO of Eastern Niagara County is here to help :716-694-7776

Biohazard Clean up

10/12/2017 (Permalink)

Biohazard cleanup is also known as crime scene cleanup or trauma scene cleanup. SERVPRO of Eastern Niagara County's biohazard professionals provide this supportive service for victim’s families. During an emotional period for the customer, SERVPRO biohazard professionals have developed a keen sense of how to interact with the customer by providing a level of service victim's families need in a difficult situation. While the police and other responders may spend limited time with the family members, SERVPRO cleaning professionals work around the family longer, by performing the cleaning and restoration of the scene. By performing the cleaning and restoration, SERVPRO helps the family make a step beyond the tragedy, to hopefully carry on with their lives. Our staff is trained in all facets of property damage restoration, from training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, our staff is equipped with the knowledge to restore your property.

SERVPRO of Eastern Niagara County

716-694-7776

What Happens after a Fire

10/2/2017 (Permalink)

Here are some major or minor fire recovery tips for houses and apartments.

A special thank you to the firemen, policemen, industry professionals, lawyers, insurance agents and people who gave us their time, insight and real-life advice.

  • Be safe, be smart.
  • Depending on the damage, the fire department may allow you to take your personal belongings (clothing, - jewelry, important documents). If you remove anything, you may have to fill out a form with the fire department listing each item. You will not be allowed to take certain items (i.e. couches, TVs, computers, appliances) as they may have caused the fire.
  • If your car is burned or very damaged by debris, do not start it or move it. Fire officials will tell you when you can move your car.
  • Ask an on-site fire official for a fire department contact in case of questions after the fire.
  • Ask for the approximate date and time for the initial walk-through of your property. For safety purposes, you MUST- be escorted; this is especially true if there is structural damage.

-http://www.whathappensnow.com/getHelp.cfm?cat=2&sub=2

October is Fire Prevention Month

10/2/2017 (Permalink)

About Fire Safety & PreventionDid you know that if a fire starts in your home, you may have just two minutes to escape?The most effective way to protect yourself and your home from fire is to identify and remove fire hazards. 60 percent of house fire deaths occur in homes with no working smoke alarms. During a home fire, working smoke alarms and a fire escape plan that has been practiced regularly can save lives. Fire Safety Tips -Talk with all household members about a fire escape plan and practice the plan twice a year.-Test smoke alarms once a month, if they're not working, change the batteries.-If a fire occurs in your home, GET OUT, STAY OUT and CALL for help.-Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Preparing and Preventing a Home Fire - Steps You Can Take Now

-Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.

-Never smoke in bed.

-Talk to your children regularly about the dangers of fire, matches and lighters and keep them out of reach.

-Download the Monster Guard: Prepare for Emergencies mobile game to teach kids about fire safety and other disasters.

-Turn portable heaters off when you leave the room

Smoke Alarms

-Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

-Teach your children what smoke alarms sound like and what to do when they hear one.

-Test smoke alarms once a month, if they're not working, change the batteries.

-Smoke alarms should be replaced every 10 years. Never disable smoke or carbon monoxide alarms.

-Carbon monoxide alarms are not substitutes for smoke alarms. Know the difference between the sound of smoke alarms and carbon monoxide alarms.

Fire Escape Planning

-Ensure that all household members know two ways to escape from every room of your home.

-Make sure everyone knows where to meet outside in case of fire.

-Practice escaping from your home at least twice a year and at different times of the day. Practice waking up to smoke alarms, low crawling and meeting outside. Make sure everyone knows how to call 9-1-1.

-Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

Cooking Safely

-Stay in the kitchen when frying, grilling or broiling food. If you leave the kitchen, even for a short period of time, turn off the stove.

-Stay in the home while simmering, baking, roasting or boiling food. Check it regularly and use a timer to remind you that food is cooking.

-Keep anything that can catch fire-like pot holders, towels, plastic and clothing- away from the stove.

-Keep pets off cooking surfaces and counter tops to prevent them from knocking things onto the burner.

Caution: Carbon Monoxide Kills -Install carbon monoxide alarms in central locations on every level of your home and outside sleeping areas.-If the carbon monoxide alarm sounds, move quickly to a fresh air location outdoors or by an open window or door. -Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning devices inside a home, garage, basement, crawlspace or any partially enclosed area. Fire Damage Repair and RestorationFires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO Franchise Professionals

  • Provide 24/7 Emergency Service
  • Highly Trained Fire and Water Restoration Specialists
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry with over 1,650 Franchises
  • Preferred Vendor for Many National and Local Insurance Companies
 

The Fire Damage Restoration Process

SERVPRO Franchise Professionals know just how devastating a fire can be. Fire and water damage can leave your house unsafe and unlivable. They're trained to clean and restore your home with as little disruption as possible. Learn more about the fire damage restoration process.Step1: Emergency ContactStep 2: Inspection and Fire Damage AssessmentStep 3: Immediate Board-Up and Roof Tarp Service (if needed)Step 4: Water Removal and Drying (if water damage is present)Step 5: Removal of Smoke and Soot from All SurfacesStep 6: Cleaning and RepairStep 7: Restoration SERVPRO of Easter Niagara County 716-694-7776

Its time to have your air ducts cleaned

9/25/2017 (Permalink)

If we’re keeping our HVAC system at home clean to keep our family happy and healthy, why no extend the same service to our customers? Businesses sometimes tend to overlook or simply forget about certain aspects of their maintenance checklist and one that is often forgotten about is air duct cleaning. Dirty ducts can create all sorts of problems from odor to circulating mold or other contaminants throughout your business. SERVPRO of Eastern Niagara County is Here to Help! Below are some benefits to cleaning your air ducts:

  1. Improved indoor air quality
  2. Greater HVAC system efficiency
  3. Longer HVAC component lifespan
  4. Air duct cleaning conserves energy
  5. Air duct cleaning will save you money in the long run

You may not need to clean your air ducts every year, but it is something that you should keep maintained routinely!

SERVPRO of Eastern Niagara County is here to help : 716-694-7776

The heat is on

9/25/2017 (Permalink)

Western New York is preparing for a very HOT beginning of the week.  For it being fall time , the weather is very unseasonable . 

Temperatures have already reached the 80’s and we know extreme heat is on its way.  Extreme heat affects us all, but especially the elderly as well a small children.  If possible those people would want to stay out of the sunlight, and in a perfect world indoors where it is air conditioning. But let’s be real… That is not real life!

In the area we live we have little choice but to work and play in extreme heat. But there are some precautions we can make to stay safer and healthier. You always want to wear loose-fitting and light colored clothing if possible. To protect from burns generously use sun screen. Watch for signs of heat exhaustion. Signs of heat exhaustion according to the Center for Disease Control include heavy sweating, clammy skin, weakness, nausea or vomiting, and even fainting. These symptomsshould be taken seriously as heat exhaustion can lead to heat stroke, which can be life threatening. If you suspect someone is suffering a heat stroke call 911 immediately, get them somewhere cool and try to reduce their temperature with wet towels or a cool bath.

Our part of the county is also known for humidity. Humidity can make the temperature feel up to 15 degrees hotter. This measured in the heat index. Always be aware of the heat index when you are working or playing outdoors this summer.

Please don’t forget about the four-legged family members this summer either. Make sure they have plenty of water. Refresh the water daily as water will get very warm in the elements. Consider bring them indoors if possible on extremely hot days. Never leave an animal in a vehicle for any length of time.

Reference: cdc.gov

National Preparedness Month

9/13/2017 (Permalink)

Different types of disasters and emergencies happen in communities across the country, but there are key steps that every household can take to be better prepared for them. If you do nothing else this month, take time to create a disaster plan including an emergency escape plan.

Make a clear plan of what to do in an emergency and in case of an evacuation.

Identify clear roles for everyone in the house.

Discuss how to prepare and respond to emergencies that can happen at home, work, and school.

Make a list of all the important things you may forget when in an emergency.

Have a disaster kit assembled for everyone in the house.

Have an out of the area emergency contact person saved on a smartphone.

Practice evacuating your home twice a year, especially if you have kids or pets. This makes it a routine and can make a real emergency situation less stressful.

According to the Red Cross there are many disaster apps now available for smartphones and tablets that can be downloaded to help with emergencies. Some of these apps include a full emergency app, tornado, hurricane, earthquake, wildfire and flood apps. If any of these disasters are common in your areas I would recommend downloading the corresponding app. With these apps you can know when to evacuate, where a shelter may be located, and exactly where the disaster occurred.

Go to: http://www.redcross.org/get-help/prepare-for-emergencies/mobile-apps for more information

Fall Cleaning

8/25/2017 (Permalink)

Did you know? The air in your home is 10 times more dirty than the air outside.

During the Spring and Summer months, allergens accumulate and fill areas of your home or office with dust, dust mites, animal dander, mold and other unhealthy elements. Unless you address the situation now, the air quality will continue to deteriorate.

Your friends at SERVPRO of Eastern Niagara County want to ensure that you and your property are properly prepared for the upcoming season. Therefore, we would like to offer you some helpful tips that will adequately prepare your property for the Fall:

  • Eliminate mold and mildew indoors by cleaning under the refrigerator, washing and disinfecting garbage cans, scrubbing bathrooms, and cleaning or changing shower curtains
  • Remove any wet debris from around the home or office, as mold spores are airborne particles that can easily float indoors
  • Schedule to have your chimney cleaned within the next month. Excessive buildup of creosote and debris, as well as miscellaneous branches, leaves and animal nests can create a dangerous situation as it increases the potential to spark a chimney fire.
  • Remember not to ignore your ductwork, vents and HVAC systems. Unnecessary dirt and debris can pose a serious threat to the health of your family or employees if they are not properly maintained.

SERVPRO’s licensed technicians can provide all of the remediation and cleaning services necessary for the upcoming season. A proper cleaning will combat all particles that infiltrate your property and provide for a safe and worry-free environment by:

  • Enhancing your indoor air quality
  • Improving overall air circulation
  • Eliminating built-up dirt and contaminants
  • Extending the life of your heating and cooling systems

Call the professionals at SERVPRO of Eastern Niagara County at (716) 694-7776 and rest easier this Fall knowing your property is clean and out of harm’s way.

Flooded Basement Clean-up & Restoration

7/25/2017 (Permalink)

How many homeowners have descended their basement steps to find a pool of murky water? Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

SERVPRO of Eastern Niagara County is highly trained in water damage restoration including basement and crawlspace flooding. We have the experience, expertise, and equipment to remove the water and dry your basement properly. Our water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated

Basement Flooding? Call SERVPRO of Eastern Niagara County

24 Hour Emergency Water Removal Service

716-694-7776

Basements can flood day or night, on weekends and even holidays, and that’s why SERVPRO of Eastern Niagara County offers 24 emergency service, 365 days a year. You can expect an immediate response time, day or night.

Tips on how to stay healthy during the summer

7/12/2017 (Permalink)

  1. Stay cool and hydrated. Drink water, at least two to four cups (16-32 ounces) upon rising, and similar amounts if you are going out for activities and exercise. Carry water with you in a hard plastic container (more stable poly carbonate rather than polyethylene that leaches plastic into the water). You may also use a traveling water filter. Check your local water stores or www.realgoods.com. Most people need two to three quarts of liquid per day, and more in hot weather or with sweating and exercise. Review Chapter 1 of Staying Healthy with Nutrition or Chapter 7 of The Staying Healthy Shopper's Guide for further information on Water.
  2. While enjoying the sun and outdoors, protect yourself from overexposure to sunlight by wearing a hat and using natural sunscreens without excessive chemicals. Carry Aloe Vera gel for overexposure and have an aloe plant growing in your home for any kind of burn. The cooling and healing gel inside the leaves will soothe any sunburn. It works great.
  3. Keep up or begin an exercise program. Aerobic activity is important for keeping the heart strong and healthy. If you only work out in a health club, take some time to do outdoor refreshing activities -- hiking, biking, swimming, or tennis. Reconnecting with these activities will help keep your body and mind aligned.
  4. Enjoy Nature's bounty – fresh seasonal fruits and vegetables at their organic best. Consuming foods that are cooling and light -- fresh fruits, vegetable juices, raw vital salads, and lots of water -- will nourish your body for summertime activities. Include some protein with one or two meals. There are a number of light, nourishing proteins that don't require cooking. Most of these complement fruits and vegetables nicely-- nuts, seeds, sprouted beans, soy products, yogurt, kefir, and cottage cheese. Fish and poultry can also be eaten.
  5. Take some special summer time with your family, kids, and friends who share the enjoyment of outdoors. Plan a fun trip if you're able and motivated for a day or longer -- hiking in the wild, camping, playing at the river, or a few days resting at the ocean. Rekindling our Earth connection has benefits that last beyond this season, continuing to enrich the whole of your life.
  6. Relax and breathe. You've been working hard. This is the season to slow the pace a bit and absorb the light that stimulates your hormonal message center. Leave your cell phone at home or take a week off from TV. In many European countries, most of the population has a month off during the summer.
  7. Sun teas are wonderful. Use flowers and leaves (or tea bags) in a clear half- or one-gallon glass jar filled with spring water. Hibiscus or red clover flowers, peppermint, chamomile, or lemon grass are all good choices, or use your local herbs and flowers that you learn are safe, flavorful, and even medicinal. Leave in the sun for two hours or up to a whole day. Moon teas can also be made to enhance your lunar, dreamy side by letting your herbs steep in the cooling, mystical moonlight. Add a little orange or lemon peel, or a sprig of rosemary and a few jasmine flowers.
  8. Nutritional supplements can support you with a greater amount of physical energy, enhancing your summer activities. The B-complex vitamins are calming to the nervous system and helpful for cellular energy production, while vitamin C and the other antioxidants protect your body from stress, chemical pollutants, and the biochemical by-products of exercise. Helpful summer herbs are Siberian ginseng as an energy tonic and stress protector, dong quai is a tonic for women, hawthorn berry is good for the heart, and licorice root will help energy balance and digestion.
  9. Use the summer months to deepen the spiritual awakening begun in the spring. Begin by checking your local bookstore or the web for ideas that interest you. Plan a vacation that incorporates these new interests and provides you time to read, relax, contemplate, and breathe.
  10. Above all, give yourself the time to truly experience Nature. This can happen, even in a city park, if you relax and let in your surroundings. When traveling, take activities for the family and your first aid kit for bites, bee stings, and injuries. Check for ticks after your hikes. Watch for overexposure, take time in the shade, and drink your water.

SERVPRO is “Ready for whatever happens.” YOU CAN BE TOO THIS SUMMER

7/12/2017 (Permalink)

Each year, families and friends across the country enjoy the summer months with barbecues, camping trips, or by cooking off in a pool or lake. To enjoy these occasions, it is important to keep safety top of mind to ensure you have fun in the sun.

According to recent study by the U.S Consumer Product Safety Commission, nearly 11,900 Americans were injured by fireworks in 2015, with the majority happening in the month surrounding the Fourth of July. Another 8,700 are injured by charcoal/wood-burning and propane grill fires. A grill should always be supervised when in use. Keep children and pets a safe distance from the grilling area to prevent accidental burns or tipping the grill.

Grills also cause an average of 8,900 home structure or outdoor fires. :These fires caused an annual average of 50 civilian injuries and $2 million in direct property damage,” according to the National Fire Protection Association (NFPA).

If you enjoy lounging by the pool or going for a boat ride to cool off from the summer sun, make sure you exercise caution, especially when children are present. Only swim in approved areas and supervise children at all times when near the water.

The summer season should be a time to make memories and enjoy the great outdoors. Don’t become a statistic. Take precautions to prevent these events from putting a damper on your summer months!

SERVPRO of Eastern Niagara County is here to help 

716-694-7776

SERVPRO Spring Cleaning

6/2/2017 (Permalink)

Life happens. Kids spill drinks, pets have accidents, and homes get dirty. SERVPRO of Eastern Niagara County has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Trying to get your home "spring" clean? How about SERVPRO clean? You can see what services we provide at our website, or call us 24/7 at 716-694-7776. Our team will gladly work with you to get your home fresh and clean for spring!

Memorial Day 2017

5/26/2017 (Permalink)

This Federal holiday honoring men and women who died while serving the U.S. military takes place the last Monday of May and has created many springtime traditions and tributes around various towns in America. By the late 1960s, Americans all over bugun this tradition in order to honor the fallen soldiers by decorating their graves with flowers and reciting prayers.

Originally, Memorial Day was known as Decoration Day and was chosen to be held on the 30th of May because it wasn’t the anniversary of any particular battle. It was to honor only the fallen soldiers of the Civil War but over time, it evolved to commemorate American military personnel who died in all wars. By 1968, Congress passed the Uniform Monday Holiday Act, which established Memorial Day as the last Monday of May and created a three-day weekend for federal employees.

Today, many cities and towns across America hold Memorial Day parades, incorporating military personnel and members of the veterans’ organization. Many people are often found visiting cemeteries and memorials to honor the countless fallen soldiers. Others throw parties and barbecues to enjoy the beginning of summer.

Basement Flooding

5/15/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Western New York basement could flood, including: 

A blocked or failed sewer lateral pipe 

Heavy rain causes surface water to pool around your home

Storm sewer backup

Sanitary sewer backup

Foundation drainage failure

Water supply-line break or hot-water tank failure

And many more

A flood could be caused by heavy rain runoff. In the past few weeks, we have had more rain in Western NY than we could remember! Calls about this issue have been swinging in!

If water damage is not handled quickly and properly, it can cause severe damage to your home’s structure not to mention the potential harmful health effects of mold. Remember, the longer you wait, the worse the problem will get.

We are Flooded Basement Specialists:

 

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill The Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly-Trained in Water Restoration Techniques

We use s500 IICRC Restoration Standards

We have advanced inspection and extraction equipment

 

Call us at 716-694-7776

Raw Sewage Cleanup: Not a Good DIY Project

5/15/2017 (Permalink)

Confronted by raw sewage cleanup, you’d probably rather not do it yourself in the first place. Still, some homeowners may attempt the job on their own to economize, or because they’re simply unaware of the hazards. Also known in the industry as “black water,” raw sewage is classified as Category 3 on the toxic water hazard scale (there’s no Category 4.) Environmental experts warn all persons exposed to raw sewage to assume that potentially dangerous pathogens are present. Cleanup is a job for trained professionals, properly equipped with safety equipment and disinfectants specifically designed for the job.


Raw sewage can contaminate your home in more than one way:


       A clogged sewer line between your house and the municipal sewer main at the street or septic tank can reflux sewage back into your premises.


       Sewage may reflux into residences if the local municipal sewer system or treatment facility is inundated with water, such as in general flooding.


      Floodwater originating from an overflowing river or lake, or an ocean storm surge, may pick up raw sewage as it spreads through populated areas, swamping septic tanks and sewer pipes. By the time that floodwater reaches your house, it may be dangerously contaminated.


Here are some reasons why experts advise contacting a qualified water damage recovery expert if raw sewage cleanup is required:


         Untreated sewage is commonly grossly contaminated by bacteria, viruses, fungi, parasites and other disease-causing microorganisms.


      Hazardous sewage-borne pathogens may infect an inexperienced and inadequately protected person by simple contact with bare skin, inhalation, and accidental transfer from hands to mouth or eyes.


      Shoes or clothes may transfer toxic sewage residue from the affected areas to silently contaminate “safe” parts of the house.


         DIY clean-up methods with consumer-grade disinfectants may be inadequate to thoroughly decontaminate the premises. Contaminated residue from sewage that soaked into building materials and infiltrated the structure of the house may form an ongoing source of potential infection and disease.


For your own safety and the health of your family, leave raw sewage cleanup to the professionals at SERVPRO

Commercial Services

5/15/2017 (Permalink)

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO Franchise Professionals have the training and expertise to help make it “Like it never even happened.”

  • Retail Facilities
  • Education Facilities
  • Property Management
  • Healthcare Facilities
  • Hospitality Facilities
  • Food Service Facilities

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Franchise Professional to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. Learn more about our Commercial Cleaning Service.

Call us at 716-694-7776

Spring Showers

4/27/2017 (Permalink)

SERVPRO of Eastern Niagara County has released these tips on how to protect homes from heavy rain and flooding:

 

Inspect sump pumps – a sump pump removes water that accumulates underneath a home and is one of the best defenses against flooded basements and subsequent costly repairs. All too often, though, homeowners don’t find out their sump pump is not working properly until it’s too late and spring showers are already wreaking havoc on your home. It is recommended that you inspect your sump pump each spring to ensure it’s working properly.

 

Clean gutters and downspouts – leaves and debris from spring storms can lead to clogged gutters and downspouts, and the number one cause of basement flooding is roofs not draining properly. Cleaning your gutters each spring is an inexpensive way to make sure your home is ready for the rain to come. Also, check that downspouts extend away from the home’s foundation by at least three feet, this will help effectively move rain water away from the home.

 

Consider back-flow valves – sewer back-flow valves are small, inexpensive parts that are installed in sewer drainage lines to help regulate water flow. These small valves can save big headaches by preventing sewer water from entering a basement during heavy rain and go a long way to making your basement flood proof.

 

Check for basement leaks – take a few minutes this weekend to inspect both the interior and exterior of your home’s foundation, walls, floors and windows for any cracks that may have developed during the winter months. Even a minor crack can lead to major water damage during a heavy spring shower. You can use a basic waterproof epoxy and a paintbrush or putty knife to patch any small cracks you find.

 

SERVPRO of Eastern Niagara County is here to help, call us directly at : 694-7776

May: Skin Cancer Awareness Month

4/27/2017 (Permalink)

The Home You Can’t Replace

Here at SERVPRO we talk about protecting your home frequently. Our hope is that we can help you prevent most disasters and recover quickly from those that you can’t anticipate. We want where you live to be safe and healthy, but what about the home you can’t replace? Taking care of your body is even more important than homeowner tips, and that starts with your skin.

Skin cancer is the most common form of cancer in the US. More than 3.5 million skin cancers in over 2 million people are diagnosed annually.

One in five Americans will develop skin cancer in the course of a lifetime.

Over the past 31 years, more people have had skin cancer than all other cancers combined.

Skin cancer isn’t reserved for the tanning bed regulars or the fair skinned. That being said, I just wanted to pass along some information from the Skin Cancer Foundation on how you can protect your skin in the midst of all these summer activities (and even in the off-season).

Use a sunscreen of SPF 15 or higher whenever you spend time outdoors.

  • This applies to all outdoor activities: athletics, shopping, picnicking, walking or jogging, gardening, even waiting for a bus.
  • Use a broad spectrum (UVA/UVB) sunscreen with an SPF of 15 or higher every day. For extended outdoor activity, use a water-resistant broad spectrum (UVA/UVB) sunscreen with an SPF of 30 or higher.
  • Apply liberally and evenly to all exposed skin. The average adult in a bathing suit should use approximately one ounce of sunscreen per application. Not using enough will effectively reduce the product’s SPF and the protection you get.
  • Be sure to cover often-missed spots: lips, ears, around eyes, neck, scalp if hair is thinning, hands, and feet.
  • Reapply at least every 2 hours, more often if some of the product may have been removed while swimming, sweating, or towel-drying.
  • Choose a product that suits your skin and your activity. Sunscreens are available in lotion, gel, spray, cream, and stick forms. Some are labeled as water resistant, sweatproof, or especially for sports; as fragrance-free, hypoallergenic, or especially for sensitive skin or children.

Cover up.

  • Wear long-sleeved shirts and long pants. Tightly woven fabrics and dark colors, such as deep blue and black, or bright colors, such as orange and red, offer more protection. If you can see light through a fabric, UV rays can get through too. Water makes fabrics more translucent, so do not rely on a wet T-shirt.
  • A broad-brimmed hat goes a long way toward preventing skin cancer in often-exposed areas like the neck, ears, scalp, and face. Opt for a 3-4 inch brim that extends all around the hat. Baseball caps and visors shade the face but leave neck, lower face, and ears exposed.
  • UV-blocking sunglasses with wraparound or large frames protect your eyelids and the sensitive skin around your eyes, common sites for skin cancer and sun-induced aging. Sunglasses also help reduce the risk of cataracts later in life.

Seek the shade.

    • Be aware, however, that sunlight bouncing off reflective surfaces can reach you even beneath an umbrella or a tree. Never seek a tan.
    • There is no such thing as a healthy tan. A tan is the skin’s response to the sun’s damaging rays.

Stay away from tanning parlors and artificial tanning devices.

  • The UV radiation emitted by indoor tanning lamps is many times more intense than natural sunlight. Dangers include burns, premature aging of the skin, and the increased risk of skin cancer.

Protect your children and teach them sun safety at an early age.

  • Healthy habits are best learned young. Because skin damage occurs with each unprotected exposure and accumulates over the course of a lifetime, sun safety for children should be a priority.

SERVPRO of Eastern Niagara County cares about YOU! 

We are Ready to Help You !

3/17/2017 (Permalink)

We Answer the Phone Ready to Help
Call Today - 716-694-7776

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of EASTERN NIAGARA COUNTY has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Eastern Niagara County

SERVPRO of Eastern Niagara County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Winter and Pipes That Burst

3/14/2017 (Permalink)

A commercial warehouse/ office that suffered a burst pipe

What exactly causes a burst pipe?


 The cold weather season may be great for those who love to ski or snowboard but those who own/rent a house, may feel less enticed by the decreasing temperatures.


Polar vortexes, frosts and reoccurring cold fronts can cause severe damages to the pipes in and outside your home. While several factors can result in a burst pipe, the main reason is freezing temperatures. When the water inside a pipe freezes, the freezing process causes the water to expand thus creating pressure on the pipe from within. Additionally, trickles of water may still be flowing through and in between the frozen walls of the pipes.


 All combined, the pressure becomes too great and the pipe ruptures at a weaker joint or even in the middle at times. As pipes can run from underground, outside and up through your home, the amount of water damage can be extensive and costly.


 Tips:



  • Install a regular seasonal maintenance plan-i.e. disconnect and drain any outdoor hoses before the cold weather; as one of these bursting can cause extensive damage to your entire plumbing system

  • For plumbing pipes located in an unheated area of your home or business, consider foam pipe insulation ($50-$200 depending on length)

  • If you migrate to a warmer climate throughout any extended time during the winter months; make sure your furnace is set no lower than 55 degrees and the main water supply is shut-off during the time you are away


 Check out our water damage section to see how we can make it, "Like it never even happened.", if you find yourself dealing with a burst pipe!

Preparing for the Winter Storm

3/13/2017 (Permalink)

Preparing for a Winter Storm

There are many different aspects of preparation for a winter storm. There is preparing your home, preparing for the things that you will need if the roads are not passable and thinking outside of the box about the things that we take for granted in our everyday lives.

 

SERVPRO® of Eastern Niagara County has put together this list to help you get started in preparing for a winter storm. Everyone should always personalize and add to the list to accommodate their needs.

~Water – At least a 3-day supply; one gallon per person per day

~Food – At least a 3-day supply of non-perishable, easy to prepare food

~Baby food and supplies- If needed

~Pet food and supplies - If needed

~Medications – 7 Day supply along with batteries needed for any medical devices, including hearing aids.

 ~Sanitation and personal hygiene supplies

 ~Battery powered and hand cranked radio, extra batteries

 ~Flashlight and batteries

 ~Heat source

 ~Remember *Carbon monoxide is a silent killer* Do NOT ever use a generator, grill, gasoline, propane or charcoal burning device inside your home, garage, basement or any closed in area. These should only be used outside.

 ~Cell Phones – Fully Charged and portable chargers

 ~Check on the elderly and handicapped if you can, help them prepare for the storm and then keep in contact with them if possible. A simple phone call could make their day or save their life.

~Put your snow shovel and ice melting products inside so you do not have to go out in the elements to get them.

 ~If you must leave home due to the conditions make sure you know where the nearest shelter to you is located.

 ~Prepare your vehicle before the storm arrives. Have enough gas, windshield washer fluid and good wiper blades.  Always have an emergency kit in your vehicle that contains an emergency blanket that will keep you warm if your vehicle becomes stranded.

 

Stay Safe!

Flooded Basement

3/12/2017 (Permalink)

We know that a major flood damage can be one of the most destructive events your home can experience. We also it can be one of the most emotionally draining and physically exhausting events you will endure as a homeowner.


No matter what caused the flooding the water damage can significantly and negatively affect your walls, ceilings, the roof, your furniture and belongings and the overall foundation and structure of your home. If you and your home are subjected to flooding and water damage your first thought may be to pump the water out as quickly as possible and begin the cleanup process.


Before you rush into trying to do it yourself, do your research or call a professional for assistance. It’s important to take the proper steps towards water removal and clean up in order to truly fix the problem.


 Locate the Problem


There are many points of entry for water, but the main ones are your windows, the walls and the seams between the wall and the floor.


 Once you have found out where it came from you must find a way to stop it. If it is a sump pump buy another and then buy a back-up. Another way to prevent flooding from sump pump failure is by buying a water detector and putting it a foot above your water line in the sump pump well.


 Some of the main reasons behind basement leaks and floods are credited to extremely heavy storms and rain, rapid snow melts and believe it or not – dirty rain gutters. There are various preventive measures you can take to help you keep your home safe from these kinds of issues.


Get Ready for the Cleanup


Make sure to turn off all electricity that runs through the basement so you don’t hurt yourself while trying in your flooded basement. Also make sure to wear protective clothing such as gloves, waterproof boots, goggles and any other protective gear you may need to guard yourself from hot water, bacteria and dirty water.


Cleaning Up the Mess


A flooded basement means more than just a wet room in your home, which is bad enough as it is.


Most people use the basement for storage or as a bonus guest room, office or entertainment space. Once SERVPRO has safely cleaned up the basement it is time to suck out the remaining water and completely sanitize the entire area to prevent hazardous mold growth.


Preventive Measures


Surviving a flooded basement once is one time too many, but having to do it again after you spent money to fix it and replaced your belongings is even worse.


Make sure that this never happens to you or your home ever again. Hiring a professional inspector to examine the space and to let you know what needs fixing is an option people use often. Hope fully a flooded basement never happens to you but if it does......


SERVPRO will make it "Like it never even happened."


SERVPRO of Eastern Niagara County serves you and specializes in fire, smoke, mold, water and biohazard damage to both commercial and residential properties. Capable of handling any size loss and working with all types of insurance providers, SERVPRO is available 24 hours a day, 365 days per year. (716) 694-7776

Winter Storm Warning

3/12/2017 (Permalink)

Winter storm in headed our way . Be prepared and know that SERVPRO of Eastern Niagara County is here to help : (716) 694-7776

 

Source: http://www.accuweather.com

 

Niagara-Orleans-Northern Erie-Genesee-Wyoming-Chautauqua-
Cattaraugus-Allegany-Southern Erie-
Including the cities of Niagara Falls, Medina, Buffalo, Batavia,
Warsaw, Jamestown, Olean, Wellsville, Orchard Park,
and Springville
748 AM EDT Sun Mar 12 2017

...WINTER STORM WATCH REMAINS IN EFFECT FROM MONDAY EVENING
THROUGH WEDNESDAY EVENING...

* LOCATIONS...Niagara Frontier and the western Southern Tier.

* TIMING...From early Monday evening through early Wednesday
evening.

* HAZARDS...Heavy snow and blowing snow.

* ACCUMULATIONS...8 to 15 inches are possible.

* WINDS...North 15 to 25 mph.

* VISIBILITIES...As low as a quarter mile at times.

* IMPACTS...Heavy snow and blowing snow could produce very
difficult driving conditions with very poor visibility and
deep snow cover on roads.

* FORECASTER CONFIDENCE...Medium due to the uncertainty in the
exact track of the storm system.

PRECAUTIONARY/PREPAREDNESS ACTIONS...

A Winter Storm Watch means that heavy snow and/or ice
accumulations are possible. If you are within the watch area...
remain alert to rapidly changing weather conditions.


Warning Signs That Mold May Be Inside Your Home

3/7/2017 (Permalink)

Warning Signs That Mold May Be Inside Your Home

While some people know their home has mold simply because they can see it along the walls or behind sinks, others aren't so sure because there's no visible sight of an infestation. Whether you're suspicious of your home's condition, or you're buying a new home and want to cover all of your bases, mold testing may be a smart move.

Mold testing in Western NY is necessary if you even suspect that your house has mold problems. Not only is it a potential threat to the health of your family members and pets, but mold can also destroy your home's structure and its contents. Here are some ways to know that your home should be mold tested.

1. You're suddenly experiencing congestion or allergy symptoms. Allergies often correlate with the season, but if you find that you or your family members get headaches, a scratchy throat, or runny nose inside of your home more than you do outside of it, mold may be the culprit.

2. You can smell a definite musty or moldy odor. These smells are indicative of mold presence, even if you don't see any mold around your home. If this is the case, it's best to call SERVPRO for mold testing.

3. The humidity inside of your home has increased in the past few weeks or months. Indoor humidity can increase for some reasons, and the combination of humidity and dark areas helps mold thrive. Excess moisture during the warmer months of the year is a particular concern and calls for professional mold testing.

4. You see something in a small spot that may be mold, but you're unsure. If you think you've caught sight of mold in your home, but you aren't 100 percent certain because of its location or the amount present, call the experts at SERVPRO to conduct a test.

Locally Owned Company with National Resources

SERVPRO of Eastern Niagara County will complete your home's mold testing quickly and deliver accurate results so you can have peace of mind. To get a quote or for more information about our mold testing and remediation services, call us at (716) 694-7776.

How to Protect your Basement from Water Damage

3/7/2017 (Permalink)

I just bought my first home.  Unlike most home buyers who are looking for an open floor plan or a gourmet kitchen, my first stop was always the basement!  My favorite time to look at houses was in the rain, when I could determine if the basement was prone to flooding.  Several times, I walked into a house's basement and watched as water ran down the walls.  



  1. Obviously, frequent water intrusion in your basement can cause issues with your foundation, and mold.  But most people don't know what to look for or how to protect their basement until after they've experienced a water damage.  What's obvious to me as someone who has worked in the restoration industry for 4 years may not be obvious to every homeowner, so here are some tips to help you stay dry!



  • Get a sump pump.  Get the sump pump rider on your insurance policy while you are at it.  If you have a sump pump and it fails, your homeowners insurance will not cover the damage.  Even if your home or business has never taken on water, it doesn't mean you are immune to it.  Get the sump pump and check that it's functioning properly regularly.

  • Consider a French drain or some other form of waterproofing.  Have a professional do the work.  Google the benefits.  You may be surprised!

  • Keep your gutters free of debris and position downspouts away from the foundation.  The goal is to drain water at least three feet away, so if necessary, consider running extensions or troughs.

  • If you haven't had your sewer inspected or your septic tank cleaned, now is a good time to do that.  During periods of prolonged, heavy rainfall (think Hurricane season!), clogged sewers and over-taxed septics are disasters waiting to happen.

  • If you have below-grade basement windows, install window covers that fasten securely to your foundation.  Clear acrylic covers allow light to enter while keeping out water.  

  • Check the age on your hot water heater.  They generally last about 10 years.  If yours has made it longer, that's not necessarily a good thing!  Don't wait for it to fail before you replace it.

  • If you use your basement for storage, build shelves at least 6 inches from the ground.  Store items in plastic bins.  Photograph everything you store down there in case you need to replace it later.  

  • If you have a finished basement, get a good-quality dehumidifier.  Consider tile floors or polished concrete over carpets.


SERVPRO of Eastern Niagara County is here to help you with water damage & clean - up needs: Call us: We are here for you 24 hours , 7 days a week : 716-694-7776

Keep your air clean!

3/1/2017 (Permalink)

If you are having trouble breathing in your home, think about having SERVPRO of Eastern Niagara County professionally clean your air-duct system! Not only are ventilation systems often the biggest culprit for poor indoor air quality, but a dirty one can end up costing you money.

A dirty air-duct system that has been operating for quite some time without any proper care or attention, could be circulating dust, pollen, dirt, debris, odors, and several other contaminants. Although it may not seem like a problem immediately, the culmination of different contaminants have the ability to cause any occupants headaches, nasal congestion, or sinus problems.

Some tell-tale signs that your home requires professional air-duct cleaning include:

  • A sudden increase in sweeping and dusting of furniture
  • After cleaning, left over dust is visibly seen circulating around the area
  • When heating or cooling systems are running, one room differs in its temperature from the rest of the house
  • Allergy symptoms seem to be stronger than usual
  • Musty odors circulate around the home

Here at SERVPRO of Eastern Niagara County , we routinely inspect heating, ventilation, and air conditioning units. Properly maintaining and having your air-duct regularly serviced can be the difference maker in making your home more comfortable to live in.

What separates us from our competitors? We understand that a thorough air-duct cleaning service may be costly, which is why we make recommendations about the best way to address any indoor air quality concerns. Sometimes, the best option may be to do-it-yourself, if the situation is deemed to be of minor importance.

If you have any questions or concerns regarding your air-duct, please do not hesitate to give us a call at (716)694-7776 or visit our website. We have the training and equipment to make any situation look, “Like it never even happened.”

Lake Effect Snow Warning 2/15 & 2/16

2/15/2017 (Permalink)

Source "buffalonews.com" 

 

Lake-effect snow will start falling Wednesday afternoon in varying amounts across Western New York but should subside by late Thursday afternoon, according to the National Weather Service.

  • A lake-effect snow advisory goes into effect at 1 p.m. Wednesday for southern Erie County and could bring between 5 and 10 inches of snow, the weather service said.
  • A lake-effect advisory also goes into effect at 4 p.m. Wednesday for Niagara, Orleans and Monroe counties. Forecasters predict from 4 to 8 inches in the most persistent snow bands.
  • Meanwhile, a lake-effect snow warning in Cattaraugus and Chautauqua counties that goes into effect at 1 p.m. Wednesday may bring 8 to 14 inches in the heaviest spots, according to the weather service.

An "upstream connection" of northwest air will help to collect moisture off Lake Huron, boosting snowfall totals in affected areas of the Buffalo Niagara region, the weather service stated.

The advisory for southern Erie and the warning in the Southern Tier both expire at 4 p.m. Thursday. The advisory for counties along Lake Ontario expires at 7 p.m. Thursday

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

2/15/2017 (Permalink)

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Are You Ready? Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

 

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens.

Do you know how to shut off the water at your work?

2/15/2017 (Permalink)

Many workplaces always call's on the boss or the maintenance man when something goes wrong. What if they were home sick, or in a meeting and you need to locate the water shut off, where do you start? 

SERVPRO of Eastern Niagara County can help commercial property in planning for a water, fire, storm damage. How, with a free Emergency Response Profile created by the SERVPRO Marketing Department. 

By having a plan of action and including it into your regular training at your office you can minimize the cost if an unplanned event happens like a frozen pipe, fire, or anything. 

Some property manager use this as a tool to keep everything organized in one central location. 

Is your business ready for a disaster?  Even a simple pipe burst can cause a lot of damage and headache. With a SERVPRO® Emergency READY Profile it can have the critical information to minimize damages, provide the resources for the employee's of the company, and provide property details and information. This is a FREE services that we provide to commercial properties. 

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO of Eastern Niagara County Professionals at (716) 694-7776 seven days a week , 24/7 , to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

What you should know about mold?

2/15/2017 (Permalink)

According to the Environmental Protection Agency (EPA), their are 10 things we should all know about mold. 

  1. Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma and other respiratory complaints.
  2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
  3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
  4. Fix the source of the water problem or leak to prevent mold growth.
  5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
    • Venting bathrooms, dryers and other moisture-generating sources to the outside
    • Using air conditioners and de-humidifiers
    • Increasing ventilation
    • Using exhaust fans whenever cooking, dish-washing and cleaning
  6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
  7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
  8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
  9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
  10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.

SERVPRO of Eastern Niagara County is here to help with your mold mitigation:

(716) 694-7776

Dangers of Hoarder Homes

2/3/2017 (Permalink)

Hoarding Dangers

Hoarding is a condition when a person has persistent difficulty discarding personal possessions.  A significant amount of possessions overwhelm the home preventing normal use of the space or even making it unusable.  Hoarding brings distress and emotional health concerns.

Hoarding can increase fire risk in many ways:

  • Electrical wiring may be old, worn, or exposed from the weight of piles.  Rodents could chew on wiring.  Damage wires poses a fire threat.
  • Cooking is unsafe if flammable items are close to the stove or oven.
  • Heating units may be too close to items or on unstable surfaces that could cause the unit to tip onto a pile which could cause a fire. 
  • Open flames from smoking or candles with excess clutter are very dangerous.
  • Obstructed pathways and exits may prevent escape from a fire.

Also, hoarding could not only impact the homeowner, but, also the first responders to a house fire.

  • A cluttered home would obstruct firefighters movement throughout the home.
  • Firefighters could injure themselves from falling piles or even be trapped by blocked exits.
  • The weight of the stored items, especially if water is added to extinguish the fire, could cause collapse.
  • Clutter could impede the search and rescue of people and pets and make it difficult to provide medical care.

When talking to a person who hoards, focus on safety not the clutter.  Be empathetic, stress the importance of clear pathways and exits for a safer home.

SERVPRO of Eastern Niagara County has experience with cleaning hoarding homes.  Hoarding is a specialty situation and in some cases involves some sort of biohazard situation.  Personal protection equipment is a must in these situations and should not be completed by a family member or friend.  If a family member is struggling and you need assistance, please call our office at (716) 694-7776.  We will be happy to assist you in making your home a safe place.

Cold Temps and frozen pipes

2/3/2017 (Permalink)

If your pipes run through a cabinet or vanity open the doors to give your pipes some warmth from the warm temperature of the room. If there is no doors to open, just leave the water trickle from the faucet. The cost of the water running is a lot lower then the cost of a frozen pipe being repaired. 

If you would forget to leave the water trickle or a door open, here is what you can do to thaw the pipe.  

Turn off the main shut-off valve. Use warm air from a hair dryer or space heater to melt the water frozen inside the pipe. NEVER leave the space heater unattended. After the pipe is thawed slowly turn the main shut-off back on. When the water is running throw the pipe check for any cracks or leaks which could of been caused by the freezing. 

 

If you have a burst pipe, shut off your water and give us a call! We are here to help! (716) 694-7776

Water Damage in a Commercial Setting

1/17/2017 (Permalink)

If you have recently become a victim of commercial water , you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.

Preparing a Space for Water Damage Restoration
Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning and possibly restructuring. Water damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Services You Can Count On
You can depend on SERVPRO to provide reasonable prices for other services in the Western York New  area. Our restoration services include cleanup after water damage, fire damage, and storm damage. We also assist with mold remediation, and we're qualified to provide cleaning and building services. Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration. Whether you require cleanup after WNY commercial water damage or simply need a carpet cleaning, call us at 694-7776

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Eastern Niagara County has the experience, training, and equipment to deal with a big box water emergency in both commercial and residential . Fore immediate 24/7 service call us: 694-7776

After the Flames Are Gone

1/5/2017 (Permalink)

Damage Needs Quick Action to Ensure the Best Outcome

Fires are devastating, and the immediate concern when one happens is to keep everyone safe and combat the flames. However, after the flames are gone, most homeowners quickly realize that the trouble has only begun. It is not just the devastating fire itself that can ruin a house's structure and contents, but the problems that a fire event leaves behind.
 
If you are a homeowner dealing with fire damage in Western New York , you may have noticed that more issues have cropped up well after emergency ended. Here are some of the lasting effects of fire damage and how SERVPRO of Eastern Niagara County can help.
 
Lingering Smoke
 
Smoke will not only impart an unpleasant smell in your home that sticks and is difficult to eliminate, but it can also permeate just about any porous surface in your home, from walls and furniture to clothing and documents. Off the shelf cleaners will not get rid of smoke from fire damage, but our technicians have the tools and knowledge to deeply and thoroughly clean to get rid of smoke smells for good.
 
Mold and Mildew
 
Water is typically used to fight a fire, but the problem is that the water is then left to sit and soaks into the floors, walls, and surfaces of your house. This leads to the development of mold and mildew, which are quite destructive on their own. SERVPRO is careful to extract moisture left from fire emergencies as well as control humidity to prevent the formation of mold and mildew.  
Destructive Soot
 
Soot is particles that result from fire damage, and they are notorious for wearing through everything from paint to electronics and even furniture. When soot collects in large masses it is visible as a dark, almost chalky looking substance -- you may have seen it on your walls, mantle, or on high surfaces. We use industry leading techniques and equipment to ensure soot does not continue to pose a threat to your home and possessions.
 
The team at SERVPRO of Eastern Niagara County has the knowledge and skill to get your house back in excellent shape after any fire event. For more information about our fire damage restoration services or to obtain a quote, call us 24/7 at (716) 694-7776.

Do you know the two different types of smoke

1/5/2017 (Permalink)

Did you know that there are two different types of smoke? Wet and dry.

Wet smoke - Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue - Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have questions about Fire, Smoke, or Soot Damage?

Call Us Today - SERVPRO of Eastern Niagara County (716) 694-7776

We Specialize in Flooded Basement Cleanup and Restoration!

1/5/2017 (Permalink)

Water in the basement

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your  basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 716-694-7776

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Eastern Niagara County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 716-694-7776!

Do you have a mold problem in your home?

1/5/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Mold remediation reduces the mold spores count back to its natural or baseline level. Some restoration businesses advertise "mold removal" and even guarantee to remove all mold, which is not true. Consider the mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home or business through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today-716-694-7776

Simple Steps to Prevent Commercial Electrical Fires

1/5/2017 (Permalink)

As industry experts know, commercial electrical fires can be very dangerous and costly.  In fact, when a commercial fire occurs, it can lean to the injury or death of the employees or customers present.  Additionally, electrical fires can result in property loss.  the shut-down of a business can cause undue hardship to the property owner or renter.  SERVPRO, a premier fire damage restoration company, will respond immediately to get you back in business.  Luckily, most of these fires are preventable and can also be contained through maintenance of fixtures, employee training, and the facilitation of greater awareness regarding work hazards.  Learn more about how to identify electrical hazards and reduce the incidence of a commercial fire, which may lead to smoke and fire damage, by reading the following information:

Recognizing the Warning Signs

Electrical distribution systems contain several complex elements.  These elements are capable of exposing commercial buildings to fire risks.  Some of the areas of concern are:

  • Corroded Wiring : Wiring that is old or defective can cause electrical fires.  Although all wiring can start to break down at some point, the wiring exposed to corrosive substances or the outdoor environment is subject to faster degradation.  Industrial facilities, multi-tenant warehouses, and farms should be attentive to their wiring given that it can be subject to extreme exposure to the elements.
  • Circuits and Fuses : Tripped circuits and blown fuses are signs of overloaded outlets or circuits.  These circuits and outlets can generate overheating and result in combustion leading to commercial electrical fires.
  • Hot Spots : Overloaded circuits, corroded wires or connections, loose connection, faulty fuses, imbalanced electrical loading, short circuits, switches, and breakers can generate "hot spots."  This is the result of the excessive heat that builds up within the electrical panels.  If there is any sense that these "hot spots" could cause a commercial flare-up, here is an option.  Infrared thermal imaging can be operated to locate these hot spots, repairs can then be done preventing electrical shortages or breakdowns that lead to fires.  Small business owners can hire licensed electricians to complete this inspection.

Electrical Distribution Equipment

Periodically, electrical distribution equipment needs to be physically inspected and tested.  The equipment should also periodically undergo thermal imaging.  This would should be completed by a licensed professional.  Some of the equipment requiring inspection includes:

  • Electrical panels, switchboards, and switchgear
  • Fuses
  • Circuit breakers
  • Relays and contactors
  • Disconnect switches
  • Motors
  • Motor controls
  • Transformers

The Fire Marshall periodically visits commercial buildings checking the fire extinguisher's expiration dates.  The overhead sprinkler system, fire exit lighted signs and safe egress from the commercial building are all inspected.  Prevention is the key.

Conclusion

Fire damage can be especially devastating for a business or commercial property.  Significant water damage can be an unintended result of extinguishing a commercial fire.  The fire suppression system of a commercial building (overhead fire sprinkler system) can also cause a large amount of water damage.  Commercial business owners know that electrical fires negatively affect their property, the operation of the business, and the loss of revenue.  However, the information about can help you take strides towards preventing these fires from happening.  In the event that you find your commercial space affected by fire, electrical or otherwise, you should know who to call to help facilitate the remediation process.  As a company with extensive experience in restoring property affected by electrical fires, the professionals at SERVPRO can provide you with the detailed assistance necessary to get your business space in working order.  Contact us today for professional, personalized service.

Commercial Building Restoration Services

SERVPRO of Eastern Niagara County responds quickly to your water, fire or mold damage emergency, 24 hours a day.  Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation.  Our national network of 1,650 Franchises gives us access to personnel and resources to respond to any size restoration emergency.

SERVPRO of Eastern Niagara County has the training and experience to help make it "Like it never even happened."

Flu Prevention

1/1/2017 (Permalink)

The flu is at an all time high. Every year hundreds of productivity hours are lost due to the flu. In extreme cases hospitalization and fatalities occur. Below are a few tips from your local SERVPRO on staying healthy during the winter season.

KEEP THE FLU AWAY

  • Get an annual flu vaccine
  • Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it.
  • Wash your hands often with soap and water, especially after you cough or sneeze. Alcohol-based hand cleaners are also effective
  • Avoid touching your eyes, nose or mouth. Germs spread that way.
  • Disinfect door knobs/ handles, light switches, keyboards.
  • If you are sick- Stay home and rest -Limit your contact with others

 

Homes and businesses can depend on SERVPRO of Eastern Niagara County to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA registered cleaners and disinfectants. Our professionals are also trained and equipped to clean your HVAC and duct systems to help provide better air quality and help reduce the risk of circulating harmful contaminants. If you have any concerns about the cleanliness and sanitation of your home or place of business, call us today at 716-694-7776

Hoarder Homes

12/27/2016 (Permalink)

Compulsive hoarding is the excessive acquisition of possessions, even if the items are worthless, hazardous or unsanitary.  2-5% of Americans may meet the criteria of being a hoarder.

The Crew at SERVPRO of Eastern Niagara County always wear personal protective equipment (PPE) and are trained to assist in removing and disposing of unsalvageable materials.  We understand this is a sensitive concern for many and will work with the friends/family to make the cleanup process as smooth as possible.  We remove and dispose of items followed by sanitizing, cleaning and deodorizing the entire area. Our job is clean and sanitize in the most efficient and effective way possible make the living conditions safe and sanitary. 

Call us at SERVPRO of Eastern Niagara County : 716-694-7776

We are always here to help

Holiday Decorating Tips

12/27/2016 (Permalink)

HOLIDAY DECORATING TIPS

Be careful with holiday decorations. Choose

decorations that are flame resistant or flame retardant.

  1. Keep lit candles away from decorations and other

things that can burn.

  1. Some lights are only for indoor or outdoor use, but

not both.

  1. Replace any string of lights with worn or

broken cords or loose bulb connections. Read

manufacturer’s instructions for number of light

strands to connect.

  1. Use clips, not nails, to hang lights so the cords do

not get damaged.

  1. Keep decorations away from windows and doors.

HOLIDAY ENTERTAINING

  • Test your smoke alarms and tell guests about your fire escape plan.
  • Keep children and pets away from lit candle. Keep matches and lighters up high in a locked cabinet.
  • Stay in the kitchen when cooking on the stove top.
  • KKK Ask smokers to smoke outside. Remind smokers to keep their smoking materials with them so young children do not touch them.
  • KKK Provide large, deep ashtrays for smokers. Wet cigarette butts with water before discarding.

Source: http://www.nfpa.org/

Winter Preparedness

12/27/2016 (Permalink)

 

Winter is here and there are a number of different ways a winter storm can impact. From the wind to snow drifts, there are many ways your home can be damaged by winter storms. Let’s look at some of these storms and how SERVPRO of Eastern Niagara County can get your home back on its feet.

 

The Wind and Cold

While winter storms are known only for snow but they are also accompanied by winds and blistering cold. Winter storms have extremely strong winds that create blizzard conditions like wind driven snow, snow drifts, and dangerous wind chills. These intense winds can bring down trees, poles, and can cause damage to homes and commercial buildings. Another problem with these storms is the cold air it brings. Freezing temperatures can accompany winter storms and be left behind the storm systems. The cold can cause potentially life-threatening conditions like hypothermia and frostbite for the elderly and the young. These freezing temperatures can cause your pipes to freeze.

 

Snow and Ice

Heavy snow and ice can immobilize a city and cause countless damage to your home. If these elements become extremely heavy or are weighing trees down, they can cause power outages, roof damage, damage to communication towers, and vehicle damage. Even a small amount of ice and snow could fall and become a hazard to those around it.

 

SERVPRO’s Storm Damage Tips

Melting snow and ice can not only damage your home, but it can cause flooding as well. As soon as damage has occurred, it is important to call SERVPRO of Eastern Niagara County for emergency assistance. Our emergency service is operated 24 hours per day to better serve the community. Do not leave wet fabrics, books, magazines, or colored items in place as it could cause damage to the material further and cause colors to run. Don’t use electronics that could be wet from the storm and refrain from using the vacuum cleaner on wet surfaces. By calling SERVPRO of ENC , you will get the best restoration possible. Our certified technicians will come to your home and help restore it to normal. For more information or for help, call us at 716-694-7776.

 

Contact SERVPRO of Eastern Niagara County

Contact SERVPRO of ENC . We will come in and identify the problem. When we leave, your home and your life will be back to normal. For more information on SERVPRO of Eastern Niagara County Services, call 716-694-7776 or visit http://www.SERVPROeasternniagaracounty.com/

Frozen Pipes

12/13/2016 (Permalink)

It going to be a cold winter... Pipes may burst that can lead to Flooding in Your Home
 
Busted water pipes make up nearly half of all in-home flood damage. This type of flooding is sudden and often due to hidden leaks, corrosion, or freezing. The cost and inconvenience of a busted pipe make it essential to start prevention while you still can.  Flood damage in Lincoln can happen during any season. While most homeowners associate flooding with warmer weather, many of you know that the winter is a dangerous time for in-home floods as well. SERVPRO of ENC is well prepared to help you with your emergency during winter months as well as all other seasons. 
 
Busted Pipes: Winter Prevention
The freezing of a water pipe makes it burst due to the stress it puts on the metal or plastic. To reduce the chance of suffering a busted pipe, you can take a few simple steps.
  • First, it is crucial to know where to shut off the water. Now.  If a pipe bursts in your home, the most immediate course of action is to turn off that main water supply. Most can be found inside, usually in the basement. 
  • Second, make sure that your heating system is checked regularly. Also, inspect the insulation on all of your plumbing as well as your cold water tank. Units located in the attic and other vulnerable locations should be protected with insulated sleeves. 
  • During severe cold snaps, open cabinets where pipes are located so warm air can circulate.
  • Third, keep your heat on throughout the winter months. We know that winter can make heating your home costly, but during harsh, cold months, the chances of your pipes freezing get greater as the temperature plummets. 
  • Finally, make sure you shut off any external taps and disconnect water hoses outside.
What to Do if You Find a Frozen Pipe
If you see that one of your pipes are frozen, don’t wait around for it to burst or “thaw.” It won’t. What you need to do is immediately turn your water supply off to your home and slowly thaw the frozen pipe by applying a gentle, low heat to the area. You can use a hairdryer, hot water bottle, or even a space heater to accomplish this (never leave a space heater unattended). Never attempt to thaw a frozen pipe by using an open flame or other dangerous methods. 
 
Contact Us
If you have run into an unfortunate flooding event due to frozen water pipes, we will take your call and help to minimize your anxiety. Our Emergency Services line means you can call us 24/7 when disaster strikes.
Contact SERVPRO of Eastern Niagara County : 716-694-7776

Mold Remediation

12/5/2016 (Permalink)

Mold Remediation Should Be Left to the Professionals from SERVPRO

Mold damage in homes is never and can never be a good thing. Mold, while in most cases harmless to humans, has the potential to cause health effects for some individuals. Keeping safe after you've discovered mold in your home is important, so follow these steps to make sure you sustain no harm until SERVPRO can arrive to clean it up.

Turn off Fans and HVAC
Patches of mp;d damage in homes will typically be regularly releasing airborne spores, microscopic organisms that operate similar to seeds, laying dormant until they find a suitable surface to grow on. These are naturally occurring in the air around the world, but in high quantities, can cause health effects and mold patches to grow in other parts of the home. Turn off all fans and HVAC systems in the area affected by mold, to help prevent the circulation of mold spores.
 
Never Dry It Yourself
SERVPRO carries out an extensive and thorough drying process in any mold remediation and uses industrial machines to do it. You should never attempt to dry out mold yourself, through fans, hair dryers, or any other means, as this can lead to a variety of potentially dangerous situations. Upon finding a mold colony, simply leave it be and call us to respond as quickly as possible.
 
Do Not Clean Mold
Some homeowners will try to scrub off mold damage on their own or sanitize with household cleaning products. This is never recommended, as not only can you put yourself at risk, but you may simply make a bigger mess and more difficult job for our technicians. Our crews are well trained in this part of any mold remediation job, and you should allow us or our contractors to handle this work.
 
SERVPRO of Eastern Niagara County has the equipment and personnel to respond fast to any mold damage you may encounter in your home. Within hours of your call, our technicians will be on-site ready to begin work on your mold damage. Just call us 24/7 at (716) 694-7776

Holiday Fire Facts

12/2/2016 (Permalink)

  • One of every three home Christmas Tree fires are caused by electrical problems
  • Although Christmas tree fires are not common, when they do occur, they are likely to be more serious . On average, one of every 31 reported home Christmas tree fires results in death compared to an average of one death per 144 total reported home fires
  • A heat source too close to the tree causes on in every four of Christmas tree fires
  • Two out of five home decoration fires are started by candles
  • One- third of all candle fires start in the bedroom

Facts provided by the U.S. Fire Administration 

 

When you are putting up decorations in your home this holiday season, please be sure to take all safety precautions.  Keep you and your family safe.

Food Pantry

12/2/2016 (Permalink)

SERVPRO of ENC helped our local elementary school with collecting for the North Tonawanda food pantry.  As combined effort, we collected 1,800 items.  Our crews transported the donations to the food pantry with our vehicles. It was a great event !

Thanksgiving Safety

11/23/2016 (Permalink)

Did you know?  Most home fires occur on Thanksgiving.

 

Frying a turkey is fast, easy, and most importantly--delicious.  The oil creates a crispy exterior while keeping the meat moist.  For even more flavor, the SERVPRO of Eastern Niagara County family likes to inject the turkey with a combination of melted butter and our favorite spices.  Whichever way you like your turkey cooked, please keep safety as your top priority. 

 

Every year, SERVPRO of Eastern Niagara County responds to calls from customers whose homes have suffered smoke damage, many related to Thanksgiving-related fire incidents.  This holiday season, keep the following safety tips in mind to keep your family and home safe from fire:

 

  • Turkey fryers can easily tip over.  Use them on a flat surface.
  • An overfilled cooking pot will cause cooking oil to spill when the turkey is put in.
  • A partially frozen turkey will cause cooking oil to splatter when put in the pot.  Make sure your turkey is completely thawed before inserting it into the oil. 
  • Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  • Use a fryer with temperature controls to prevent overheating the oil.
  • Turkey fryers should always be used outdoors a safe distance away from buildings or other flammable materials.
  • Source: U.S. Fire Administration

Breast Cancer Awareness

10/28/2016 (Permalink)

Breast cancer is the second most common kind of cancer in women. About 1 in 8 women born today in the United States will get breast cancer at some point.

The good news is that many women can survive breast cancer if it’s found and treated early. A mammogram – the screening test for breast cancer – can help find breast cancer early when it’s easier to treat.

National Breast Cancer Awareness Month is a chance to raise awareness about the importance of early detection of breast cancer. Make a difference! Spread the word about mammograms and encourage communities, organizations, families, and individuals to get involved.

How can National Breast Cancer Awareness Month make a difference?

We can use this opportunity to spread the word about steps women can take to detect breast cancer early.

Here are just a few ideas:

  • Ask doctors and nurses to speak to women about the importance of getting screened for breast cancer.
  • Encourage women ages 40 to 49 to talk with their doctors about when to start getting mammograms.
  • Organize an event to talk with women ages 50 to 74 in your community about getting mammograms every 2 years.

Lost Dog

10/27/2016 (Permalink)

Nike

It was a beautiful warm fall morning when this little dog walked right through our marketing managers front door.  She was loading her car for her day at work at SERVPRO .  She took him to SERVPRO ENC with her.  They then took him to a neighborhood animal hospital to scan him to see if he had an identification chip.  He did not have a chip.  We then got him some food/ water and kept him comfortable.  Our Office manager used social media and Facebook to help located his owner.  He was then delivered to his owners.  They were very happy and appreciative to our SERVPRO of ENC Staff. A job well done ! We are always here to help you and your family !

*Please make sure your animals are properly tagged with identification*

Wishing you a fun and safe Halloween

10/27/2016 (Permalink)

Have a fun and safe Halloween! If you are still unsure as to what your plans are, some local events going on include:

 

Friday, October 28: 

  • St Marks , North Tonawanda Trunk or Treat 6:00-7:30
  • St Francis Church- Tonawanda Halloween carnival  6:00-8:00 P.M.

 

Saturday, October 29:

  • IDA Fritz Park , Lockport 3:00 P.M.-6:00 P.M

 

 Safe Tips For Trick or Treating:

For young children, Halloween night is one of the best of the year. But trick-or-treating can be dangerous if kids and parents aren't careful.

  • Plan a route in advance
  • Wear comfortable footwear
  • Stay well-lit
    • Decorate costumes and bags with reflective tape or stickers and, if possible, choose light colors.
    • Have kids carry glow sticks or flashlights to help them see and be seen by drivers. 
  • Make sure all costumes are short
    • When selecting a costume, make sure it is the right size to prevent trips and falls. 
  • Avoid masks
  • Check your child's candy
    • Children under the age of 12 should not be alone at night without adult supervision. If kids are mature enough to be out without supervision, they should stick to familiar areas that are well lit and trick-or-treat in groups.
    • Drive Extra Safely on Halloween

Meet the SERVPRO of ENC team

10/27/2016 (Permalink)

SERVPRO of ENC crew

No one knows when a fire or water emergency will happen.  But one thing's for certain: SERVPRO of Eastern Niagara County is ready to serve 24/7/365.  The staff and crew of one of the nation's leading SERVPRO franchises brings quality production and outstanding customer service that sets it apart from other restoration companies in the city.  These are the folks ready to meet your restoration and mitigation needs.

 

Pictured from left to right :

Administrative Assistant : Cheryl 

Sales Marketing Manager: Reanna

Crew Member: Jake (Back Left)

Front : Len Amato (owner)

Crew Member : Adam (Back Center)

Crew Chief : Robin ( Front Right)

Crew Member: Steve (Front Right) 

 

If you have a water or fire emergency, pipe bust, toilet overflow, mold, or even a general cleaning need, SERVPRO of Eastern Niagara Cleaning is here to help. Helping to make it " Like it never even happened" 

 

Animal Infestation

10/12/2016 (Permalink)

We all love to see furry creatures in nature, however, when these adorable creatures invade our homes they are not so cute.   Not only can they cause large amounts of damage to the structure of our home and belongings, their excrement can be toxic and the parasites they carry can be harmful to humans.  The best way to reduce the cost of clean-up is early detection, look for possible entry points around the home and listen for noises.  If you suspect there may be an infestation, contact a professional animal removal company and then SERVPRO Eastern Niagara County for proper clean-up. If the area is left untreated and not properly cleaned , you may risk the health of yourself and those around you. We are always here to help!

Hurricane Preparation

10/4/2016 (Permalink)

The anticipated path of the hurricane

As many of our folks in the the south east prepare for Hurricane Mathhew, many residents and business owners are facing wind damage and water-damaged structures caused by massive flooding. SERVPRO is here for you in your time of need.

"The first 24 hours after a storm causing widespread flooding and water damage are the most important in preventing secondary or permanent damage," said Don Turner, SERVPRO Disaster Recovery Team director. "A lot of flood situations require professional equipment and knowledge of the science of drying to mitigate, however, there are steps residents and business owners can take to help minimize damage until professional help arrives."

  • First and foremost, do not operate any equipment that requires electrical power in areas that have standing water or moisture.
  • If the water has entered the structure through the flooding of a creek, stream, or river, if it is seawater, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. For this type of damage, avoid contact with contaminated items as much as possible.
  • Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas.
  • Throw away all foods - even canned goods - that have come into contact with flood waters.
  • Remove and prop wet upholstery and pillow cushions for drying. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Only open windows to promote drying if the air outside is less humid than the air inside.
  • If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.

SERVPRO will respond as quickly as possible as areas become accessible, however residents are encouraged to remain patient due to the extreme volume of claims anticipated throughout the region.

SERVPRO’s Disaster Recovery Team has responded to large loss and storm events across the country, including: 2012 Hurricane Isaac, 2011 Hurricane Irene and Tropical Storm Lee, 2011 North Dakota Floods, 2010 Tennessee Floods, the 2010 New England Floods, the 2009 California Wildfires and 2008 Hurricane Ike.

About SERVPRO
Founded in 1967, the SERVPRO Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,600 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Clean Homes Sell Faster

9/27/2016 (Permalink)

SERVPRO of Eastern Niagara County can help sellers resolve trouble spots you may have before listing your property up for sell or schedule for inspection. Homeowners can choose to handle these issues themselves to avoid filing an insurance claim for the damage because it may not be covered under the home's policy.

Whether the problem is a water stain on a hardwood floor or a mildew smell in a room, reassure your clients that your SERVPRO of Eastern Niagara County Franchise Professional can get their home in top show condition and ready to sell.

It's a fact: A clean, fresh smelling home sells faster. Unfortunately, not all homes are maintained in the same way. Nearly all realtors are faced, at some point, with a difficult listing to sell.

Veteran realtors encourage clients to keep their homes in top condition for very important reasons:

•Increased market value

•Reduced list to sale conversion times

•Enhanced reputation for quality listings and quick sales

Call us at 694-7776 , We can help

Vandalism Clean up

9/15/2016 (Permalink)

Vandalism and graffiti can be very upsetting. It can range from minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

Need Vandalism and Graffiti Cleanup Services?
Call SERVPRO of Eastern Niagara County :

716-694-7776

SERVPRO of ENC will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry

SERVPRO of ENC professionals are trained to safely and effectively clean bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

If you are a victim of vandalism, here are a few tips for you:

DO:

1. Hose or wash egg or other residue damage from building exterior as soon as possible.

2. Carefully vacuum glass particles from carpets and upholstery.

3. Save containers revealing the ingredients of products used in vandalism damage.

4. Record all damage and photograph when possible.

DON'T:

1. Attempt to remove ink, paint, or cosmetic stains.

2. Operate damaged lamps or appliances.

3. Discard broken or damaged pieces from porcelain furniture or other contents that may be used for repair.

http://www.SERVPROeasternniagaracounty.com/

When Storms or Floods hit SERVPRO of ENC is ready !

9/15/2016 (Permalink)

SERVPRO of Eastern Niagara County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hits, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams at SERVPRO are strategically located throughout the United States.

http://www.SERVPROeasternniagaracounty.com/ 

Have Storm or Flood Damage?  Call Us Today 716-694-7776.  We are always here to help you !

National Preparedness Month

9/15/2016 (Permalink)

Be prepared with SERVPRO

If disaster does strike, leaving fire, water or mold damage in its wake, area SERVPRO emergency restoration specialists offer an assortment of services to help local residents quickly restore damaged property.

This fall, in recognition of the annual National Preparedness Month (NPM), activities and events took place across the country to highlight the importance of emergency preparedness and to promote individual involvement in preparation for emergency response. Area franchises of the restoration company SERVPRO continue to offer free preparedness materials for NPM.

The focus of this year’s campaign: “Be Disaster Aware – Take Action to Prepare” is to encourage Americans to work together to take concrete actions toward emergency preparedness. SERVPRO often sees the benefits of emergency preparedness.

SERVPRO suggests residents throughout the country begin to prepare for a natural or man-made disaster by taking the following steps to lessen the impact on their families and their communities if disaster strikes.

Prepare an Emergency Supply Kit – Families should plan for 3 days of supplies, including water (a gallon per person per day is recommended) and non-perishable foods. Basic tools (wrench, pliers, can opener, matches), fire extinguisher, flashlight and radio with extra batteries, a first aid kit, extra clothing and hygiene items, garbage bags and duct tape, copies of important documents (insurance policies, ID, bank accounts), cash and local maps should also be included.

Establish a Family Emergency Plan – An out-of-town contact should be noted as a centralized, emergency communications facilitator in case a disaster strikes. That person’s number should be included in emergency contacts on each family members cell phone. If that person cannot be reached with a call, texting should be tried.

Stay Informed – Most communities have established emergency procedures and participate in activities planned to communicate those procedures. Checklists and other disaster preparedness tools are available from SERVPRO or at ready.gov.

While it’s common for individuals to insure their homes, cars and possessions, and even to prepare living wills to protect their families in the event of some unthinkable accident, only 36 percent believed there was a high likelihood of a natural disaster ever happening in their community, according to a Citizen Corps National Survey. And yet disasters can and do happen every day. In fact, FEMA has recorded more declared disasters to date this year alone, up from last year.

If disaster does strike, leaving fire, water or mold damage in its wake, area SERVPRO emergency restoration specialists offer an assortment of services to help local residents quickly restore damaged property.

SERVPRO OF ENC is here to help 694-7776

Lightning Strikes

8/3/2016 (Permalink)

At SERVPRO of Eastern Niagara County, we have cleaned up fire damage caused by lightning strikes.

Lightning strikes the earth's surface about 100 times every second and it can reach temperatures 5 times hotter than the surface of the sun. About 10-20% of those strikes have the potential to cause a fire.

Thunderstorms and lightning strikes can cause quite a bit of damage. We are experts in fire damage cleanup, and we believe in safety first. Below we've provided 3 tips to help prevent fire damage caused by lighting.

1. Avoid using water during a thunderstorm. Taking showers, washing dishes, even washing your hands could put you and the structure you are occupying at danger. Water, especially water that contains minerals can be great for conducting electricity.  Lightning regularly strikes water. Going swimming during a thunderstorm is one of the most dangerous things you can do. 

2. In recent years the cost fire damage cleanup caused by lightning has gone up. This is mainly because the average household owns more electronic equipment. During a thunderstorm be sure to unplug things like computers and televisions. Also, do not use landline phones during a storm. A surge protector is a good idea. They do not always protect against large direct lightning currents. But, the device does attempt to limit the voltage supplied to an electrical device by either blocking or by shorting to ground any unwanted voltages above a safe threshold.

TIP: Check your homeowner's insurance policy. Not all policies cover electronic items lost or damaged during lightning and thunderstorms.

3. Invest in a professionally installed lightning protection system. Lightning rods create a network of low resistance paths for lightning currents to travel. Using them can help you direct the lightning towards the ground and cause less damage to the building structure.

FUN FACT: The Empire State Building is a lightning rod for its surrounding area. It is struck by lightning an average of 23 times per year.

As a trusted leader in the restoration industry, SERVPRO of Eastern Niagara County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have trained crews to handle your restoration and cleaning needs. "Like It Never Even Happened" 

Biohazard Clean up and Restoration

7/27/2016 (Permalink)

Biohazard Clean Up and Restoration

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup?

Call Us Today 716-694-7776

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

The SERVPRO Franchise Professionals provide cleanup and recovery services for many biohazard situations. These include the following:

·         Sewage backups

·         Crime scene residues

·         Suicide/death accidents

·         Homicide cleanups

·         Blood cleanup

·         Accident cleanup

·         Hoarding scenes

·         Animal waste/remains

·         Chemical spills

·         Tear gas cleanup

·         Meth lab cleanup

·         Common Biohazard Scenarios

·         Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO Franchise Professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Blood borne Pathogens

SERVPRO Franchise Professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Franchise Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO Franchise Professionals follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

Biohazard emergencies don’t always happen during regular business hours, and that’s why SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. You can expect an immediate response time, day or night.

Patriotic Pride In the Park

7/5/2016 (Permalink)

Patriotic Pride in the Park

On Sunday, July 3rd, the town of Niagara Veterans Park held its annual Patriotic Pride in the Park Event.  Our Sales Marketing Manager Reanna and her son attended the event representing SERVPRO of Eastern Niagara County.  The event had many vendors, which were mostly from the Western New York Area.  There were live bands and food trucks at the event.  Reanna enjoyed speaking to many people about how SERVPRO can help them in their daily lives. She also spoke on fire safety to many children who came by the exhibit.  SERVPRO of ENC also had a raffle and gave away a small thermal cooler with picnic wear. The weather was beautiful and the crowd was exceptional. It was a great time had by all. Thank you for having us

Grill Safety

6/1/2016 (Permalink)

Summer is finally here and we all know what that means… grilling time! Who doesn’t love a nice steak or veggies cooked on the grill while basking in the sun? It’s easy to forget that while grills are a great way to cook food in the summer, there are some hazards that go along with them. Here are some tips to remember for safe grilling!

1. Use your grill outside and away from low roofs. This will not only prevent toxins from lingering in your home but will also prevent potential fires.

2. Place the grill on a flat surface away from anything that may catch fire such as trees, shrubs, fences and hedges.

3. Do not grill with loose clothing or dangling bits that can catch fire or are flammable.

4. Have a fire extinguisher on hand and know how to use it. It’s also a good idea to have a small squirt bottle fill with cold water nearby to douse any minor flames.

5. Keep children and pets away from the grilling area

6. Do not leave the grill unattended.

Smoke and char contain chemicals that have been linked to health problems including cancer. Do not stand over the barbeque and inhale the smoke if at all possible. While char stripes may look good on your steak, char has been known to contain cancer causing toxins. Cook the meat to your liking and then remove it from the grill before too much char builds up.

Bristles from wire brushes have been known to get stuck on the grill and then people’s food which enters the digestive system causing abdominal pain. Use a different kind of nylon or plastic brush to clean your grill to ensure no one digests these harmful bristles. If you already use a wire cleaning brush or plan to continue using one, just make sure you check your grill before cooking to clean any bristles off.

Follow these simple safety tips for a fun and safe grilling season!       

How to safely handle gasoline

5/16/2016 (Permalink)

How to Handle Gasoline Safely

At SERVPRO of ENC , we have first-hand experience dealing with the devastating results of fire damage. Fires are physically and emotionally devastating to the victims. We embrace fire-prevention efforts and we encourage everyone to follow common-sense advice to prevent fires.

The American Petroleum Institute offers the following guidelines for handling gasoline.

Gasoline is an important part of our everyday lives. It lets us run our cars and trucks, getting the kids to school and the groceries home. It helps us keep our grass and gardens looking good, powering mowers and lawn care equipment. It lets us get away on vacation, running boats, off-road vehicles, and motorcycles.

But gasoline can be dangerous if not handled or stored properly. Gasoline should only be used for its intended purpose – as a motor fuel – and stored only when absolutely necessary. It should not be used as a solvent, cleaner, barbecue starter or for any other non-engine use.

Take The Following Precautions

Your local and state governments are the first places you should check for standards and regulations on gasoline storage. For example, fire codes and regulations restrict the amount of gasoline an individual homeowner can store (usually no more than 25 gallons), in approved containers of less than five gallons capacity each.

  • Gasoline must be stored in an approved container or tank. Keep gasoline containers tightly closed and handle them gently to avoid spills.
  • Gasoline is a flammable liquid and should be stored at room temperature, away from potential heat sources such as the sun, a hot water heater, space heater or a furnace, and a least 50 feet away from ignition sources, such as pilot lights.
  • Gasoline vapors are heavier than air and can travel along the floor to ignition sources. Do not smoke where gasoline is handled or stored.
  • Put gasoline in a small engine (like a lawnmower) only when the engine and attachments are cool.
  • Store gasoline in a building separate from the house or place of occupancy, such as a shed or garage. Always keep gasoline out of reach from children.
  • For better ventilation, it is best to handle gasoline outdoors.
  • Do not mix even a small amount of gasoline with kerosene or diesel. Do not use gasoline in kerosene heaters or lamps.
  • Minor spills should be absorbed with sawdust, paper or rags. Larger spills may be contained and collected. Check with your local government or hazardous waste disposal center to determine the proper avenues for disposing of spilled gasoline.

Place recovered gasoline and cleanup materials in approved, labeled containers for proper disposal. Never dispose of spilled gasoline or cleaning materials on the ground or into your garbage, drains, toilets or sewers. If you do, it might cause a fire, or seep into streams, bays, lakes or your groundwater.

For more information about fire safety, please call SERVPRO of ENC at 716-694-7776

? Home Safety

“Damage from Water Should Be Cleaned by Certified Professionals”

4/26/2016 (Permalink)

The amount of damage water can cause is amazing, and often underestimated by homeowners. Excess moisture is bad enough, but when a home is flooded or hit with a plumbing disaster (like a burst pipe), the situation can quickly get out of hand. There’s a reason why these incidents are among the most expensive problems a homeowner can face. Contaminated water not only creates immediate structural problems; it can leave serious biological threats behind after it has been removed.

Floods, sewage backflows, and other sources of contaminated fluid usually cause the worst damage. Dirty water is filled with all kinds of deadly substances, ranging from chemical residues to animal feces to parasites. Bacteria, viruses and fungi grow explosively in contaminated fluid, and severe health risks, like salmonella and hepatitis, are common in flood waters.

This problem is compounded by the composition of most homes, which are filled with organic materials. Drywall, wood and the matter that is trapped in carpet fibers are just a few examples, and they can give pathogens room to grow. Within 48 hours, mold may begin creeping behind the walls and releasing spores, and any organic materials that have been soaked through by contaminated fluid will usually have to be destroyed.

That’s why restoration firms, in addition to surveying the home for structural problems, will dry the home quickly and apply antibacterial, antiviral, and antifungal agents to all surfaces that had contact with the water. This ensures the family can return to a safe home, and not one harboring a collection of deadly pathogens.

Source: http://www.iicrc.org/blog/tag/water-damage-e Cleaned by Certified restoration

Date of Publication : 02/1/16

Don’t let water damage sneak into your home this Spring

4/26/2016 (Permalink)

   By the time water damage is noticed, it is usually too late and the damage has already been done. We may not have a scent or special power to always know where that one hidden leak or spoiled foundation is, but there are some areas that are important to be aware of. According to the writer of coolray.com, there are 5 different areas of your home to keep a regular inspection on. “ Coolray”  explains why each area is an important part of the home to pay attention to throughout the year. Although, some incidents cannot be prevented, being able to recognize the damage ahead of time can save a lot of money, resources and further damage done to your belongings.

Appliances

Some appliances such as water heaters, washing machines and refrigerators have a tendency to leak over time. These leaks can start off small, but if not taken care of, can turn into a big mess.

Basements

Basements collect moisture from drips through the foundation that tend to cover the walls. As the moisture evaporates, it creates more humidity, which in turn can cause condensation throughout the cold basement.

Plumbing

Even the smallest of leaks inside a wall can become a bigger issue over time. Make sure to check your plumbing periodically to make sure that there aren’t any loose attachments that could cause a leak down the road.

Pipes

A backed up pipe can lead to much more than just that pipe being clogged. As the pipe backs up, it can cause them to back up into other drains causing a massage leak or flood under floor boards or even behind walls. If there are signs of a clogged pipe, make sure to have it looked at immediately to stop further damage.

Air conditioner

Many people have seen the moisture that collects on air conditioners on a hot, sunny day. This moisture gets worse throughout the life of the air conditioner due to regular maintenance going unseen. Make sure to watch regularly for any signs of leaking or damage to the unit.

Source - http://www.coolray.com/blog/article/hidden_causes_of_water_damage/

Sewage Clean up and Restoration

4/18/2016 (Permalink)

Toilet Overflow or Sewer Backup?

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO Franchise Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Water damage can be classified by the three types of contaminated water. SERVPRO Franchise Professionals will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

•Water from a clean source like a broken water line

•If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

 Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

•May contain bacteria and viruses

•Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

•May contain untreated sewage, harsh chemicals, and microbes

•Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

Call us at SERVPRO ENC 694-7776

Spring Cleaning

3/7/2016 (Permalink)

It is April and the warm weather is coming!  Does your home need a fresh spring cleaning?

Let our SERVPRO of ENC Franchise professionals help by providing your home with a deeper clean than your usual home maintenance.

Some cleaning services we provided are:

Deep Clean:

Upholstery and Carpet Cleanings: The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t.  A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home

Odor Removal: Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Air Duct Cleaning: We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Let us help you: Call us at 694-7776

Fire Safety

2/25/2016 (Permalink)

Keep your household safe

#permalink

New York State law requires smoke and carbon monoxide detectors in all types of housing. Detectors are the best way keep family members safe in the event of a fire or a release of highly poisonous carbon monoxide gas.

Smoke Detector Information

  • Smoke detectors should be installed in every room of your home except the kitchen.
  • Test your batteries once every six months, and replace your detector every ten years, or immediately if it becomes defective.  

Carbon Monoxide Detector Information

  • Carbon monoxide detectors should be installed on every level of a home that has a sleeping area, and on the level that contains a carbon monoxide/heating source.
  • Battery-powered detectors should be tested very six months. The device itself should be replaced every 10 years or as soon as it becomes defective.
  • Take all alarms and alerts seriously and call 911 immediately. Carbon monoxide is a colorless, odorless gas.
  • Carbon Monoxide dectors should be placed on each floor
  • Please take this seriously to prevent tradgedies and keep your family safe

What to do after flooding occurs?

2/22/2016 (Permalink)

Water Damage

What can you do until help arrives?

@permalink

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Winter Storm

2/16/2016 (Permalink)

Our Snowy SERVPRO CAR

    • Winter Storm Warning For Eastern Niagara County
    • Issued by The National Weather Service

      Buffalo, NY

      9:39am EST, Tue Feb 16

... WINTER STORM WARNING REMAINS IN EFFECT UNTIL 7 PM EST THIS EVENING...

* LOCATIONS... NIAGARA... ERIE... ORLEANS... GENESEE... WYOMING AND CHAUTAUQUA COUNTIES.

* TIMING... THROUGH EARLY THIS EVENING.

* HAZARDS... HEAVY SNOW.

* ACCUMULATIONS... ADDITIONAL 4 TO 6 INCHES TODAY WILL BRING STORM TOTALS TO 8 TO 15 INCHES... WITH THE GREATEST AMOUNTS IN EASTERN PORTIONS OF THE AREA.

* WINDS... NORTHWEST 5 TO 15 MPH.

* VISIBILITIES... LESS THAN A QUARTER MILE.

* IMPACTS... HEAVY SNOW WILL RESULT IN VERY DIFFICULT TRAVEL CONDITIONS. THE WORST TRAVEL CONDITIONS WILL BE THROUGH EARLY AFTERNOON.

PRECAUTIONARY/PREPAREDNESS ACTIONS...

A WINTER STORM WARNING IS ISSUED WHEN SEVERE WINTER WEATHER IS EXPECTED. HEAVY SNOW AND/OR ICE WILL CAUSE HAZARDOUS DRIVING CONDITIONS. IF YOU WILL BE TRAVELING IN THE WARNING AREA YOU SHOULD CHOOSE AN ALTERNATE ROUTE IF POSSIBLE... OR YOU SHOULD USE EXTREME CAUTION IF TRAVEL IS UNAVOIDABLE.

IF YOU LOSE POWER AND PLAN ON RUNNING A GENERATOR... MAKE SURE THAT THE GENERATOR IS LOCATED OUTDOORS AND IS PROPERLY VENTILATED. SPACE HEATERS SHOULD ALSO BE PROPERLY VENTILATED AND USED ONLY IF THEY ARE OPERATING PROPERLY. MAKE SURE SNOW DOES NOT BLOCK EXHAUSTS AND FRESH AIR INTAKES FOR HIGH EFFICIENCY FURNACES AND WATER HEATERS.

Other Alerts in the Vicinity

Tips to Prevent Frozen Pipes

2/16/2016 (Permalink)

Frozen Pipe Safety

Frigid temperatures can cause your water and heating system piping to burst. If you have a boiler and radiator system, call a plumber and make sure you have the correct mixture of antifreeze and water in your system.

(1) Check to make sure all valves to your garden hose faucets are turned off inside the house. They sometimes freeze from the outside and if water is in the line, the piping can burst. 


(2)Do NOT turn down when you leave home. Exterior walls are especially subject to pipes freezing when it is below zero outside.


(3) If you do have a burst pipe, know where your water shut off is, so you can limit damages. Turn the water main supply OFF if you see water anywhere it should not be.


(4) If you have a water damage issue,act fast to help save your home ~Call SERVPRO of EASTERN NIAGARA COUNTY for help: 716-694-7776

SERVPRO ENC helps cancer patients

1/22/2016 (Permalink)

SERVPRO Super Heroes

Our team has joined up as "SERVPRO Superheroes" to help in raising money for cancer by collecting coins at our office.  Our SMM, Reanna, her son is a student at Ohio School Elementary and is collecting coins in his jar for cancer patients.  We put out a large jar in the office and our staff donated their loose change and people who came into the office also graciously gave.  On Friday, January 15 th, our crews dressed up in our best superheroes costume to show our support for cancer patients.  The real superheroes are those who battle cancer and disease day in and out.

Some of our SUPER HERO SERVPRO team pictured are:

Rafael Ninja Turtle: Len Amato (Franchise Owner)

Captain America: Cheryl Manzella (Office Manager)

Superman: Reanna Richner ( Sales Marketing Manager)

What you should know about MOLD

1/21/2016 (Permalink)

Mold on a basement wall . Our SERVPRO team came in and properly took care of it.

A home or business can quickly become infested with mold due to a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects.  

If you suspect that your home or business has a mold problem, Our SERVPRO team can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to handle the situation.

Facts about Mold:

  • Mold can grow both indoors and outdoors
  • Mold spores are microscopic and float along in the air, and can enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold can often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent

Call us at SERVPRO ENC at (716)694-7776 if you suspect mold.  Our SERVPRO professionals are highly trained in mold mitagation and use advance mold remediation techinques and equipment. 

Emergency Readiness Plan

1/20/2016 (Permalink)

Emergency Readiness Program (ERP)

Be Prepared with the SERVPRO Emergency Readiness Program

The SERVPRO Emergency Ready Profile (ERP) will help ensure you are “Ready for whatever happens”

 In the event of an emergency, the SERVPRO Emergency Readiness Profile, can help minimize business interruption by having an immediate plan of action in place for your facility.

What is an ERP?

The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-Off Value Locations and Priorities Areas

Why should you have an ERP?

  By having a plan in place, the amount of time that your business is in active will be less.  You will be back in the building and back to business sooner.

  Preparation is the key to making it through any disaster, whether it is a small leak, a large fire or an area flood.

  Now is the best time to plan for these events, not when it happens

  Ask yourself “Are you READY for whatever happens"?

Is there a cost for an ERP?

The ERP is a no cost assessment, all it requires is a little time, making it a great value that could save a lot of time in the future.  Call your local SERVPRO

"SERVPRO Emergency Prepared"

1/20/2016 (Permalink)

Be Prepared with SERVPRO

A disaster could strike at any time, be prepared.  Both residential and commercial properties need to be prepared with a basic “Emergency Supply Kit”.

  • Water, one gallon per person per day
  • Food, non-perishable 3 Day Supply : Manual Can Opener
  • Battery Operated radio, preferably an NOAA Weather Radio with tone alert and extra batteries
  • Flashlight and Extra Batteries
  • First Aid Kit
  • Whistle to Signal for Help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn of utilities, if necessary
  • Local Maps
  • Hygiene Items
  • Important Documents such as copies of insurance policies, identification and blank account information
  • Cash
  • Fire Extinguisher  
  • Matches in a waterproof container

Duct Cleaning

1/19/2016 (Permalink)

SERVPRO air duct cleaning

Sweeping Away Years of Dust and Dirt- Reducing Potential for damage and health Risks".

Why should you have your air ducts cleaned out?

Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

How does SERVPRO clean your ducts?

SERVPRO professionals use a portable ventilation & air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

1.  We begin the process by using patented equipment including a roto-scraper, which automatically adapts to the ducts shape and diameter while traveling through the duct, removing debris and filth before we begin vacuuming.

2.  Next we use a powerful push-pull air delivery and collection system which transfers the debris from the ducting to a 16-gallon container.

3.Air is filtered through a HEPA filtration system, removing 99.97 % of particles in the air stream.  HEPA filters capture debris and keep the environment clean.

4. As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

5. Filters will either be cleaned or replaced to remove odor or dirt

FIre Saftey Plan

1/5/2016 (Permalink)

Fire Safety Plan

Fire Escape Planning is very important for each family and workplace. Be Prepared.

Be prepared for the COLD

1/4/2016 (Permalink)

The coldest temperatures are here in Niagara County, NY.  When factoring in the windchill , temperatures are below zero. 

The American Red Cross offers ten steps people can take to stay safe during the cold weather.

 

1. Layer up! Wear layers of lightweight clothing to stay warm. Gloves and a hat will help prevent losing your body heat.

 

2. Don’t forget your furry friends. Bring pets indoors. If they can’t come inside, make sure they have enough shelter to keep them warm and that they can get to unfrozen water.

 

3. Remember the three feet rule. If you are using a space heater, place it on a level, hard surface and keep anything flammable at least three feet away – things such as paper, clothing, bedding, curtains or rugs.

 

4. Requires supervision – Turn off space heaters and make sure fireplace embers are out before leaving the room or going to bed.

 

5. Don’t catch fire! If you are using a fireplace, use a glass or metal fire screen large enough to catch sparks and rolling logs.

 

6. Protect your pipes. Run water, even at a trickle, to help prevent your pipes from freezing. Open the kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals out of the reach of children. Keep the garage doors closed if there are water lines in the garage.

 

7. Better safe than sorry. Keep the thermostat at the same temperature day and night. Your heating bill may be a little higher, but you could avoid a more costly repair job if your pipes freeze and burst.

 

8. The kitchen is for cooking. Never use a stove or oven to heat your home.

 

9. Use generators outside. Never operate a generator inside the home, including in the basement or garage.

 

10. Knowledge is power. Don’t hook a generator up to the home’s wiring. The safest thing to do is to connect the equipment you want to power directly to the outlets on the generator.

Weather Terms

12/10/2015 (Permalink)

Be prepared for the winter weather ! 

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