Recent Posts

Carpet Cleaning ?

4/22/2019 (Permalink)

Your dog has ruined your rug, your child your carpets and now your thinking about making that vaunted $150.00 carpet steamer purchase. Have you thought about how much that purchase may actually cost you? Below are 3 of the most common carpet cleaning mistakes that can happen to an untrained cleaner.

1) Over-Shampooing

2) Over-Wetting

3) Failing to protect furniture from wet carpet

lets break these down so that its easy to understand what each means.

Over-Shampooing- Occurs when to much chemical agent is added to the water mix used to clean the carpet. Many agents have oily residues that can build up and actually make carpets worse. They can cause carpets to become dirt magnets.

Over-Wetting- Occurs when too much water is use on the carpet. When too much water is used and soaks into the carpet backing as well as the padding. This can cause mold and mildew and lead to carpet replacement due to the smell that it causes. It literally sours your carpet.

Failing to protect furniture from wet carpet- Simply put, most furniture has dyes and stains that coupled with water bleeds. This bleeding on carpets leads to a stain that is almost impossible to get out of the carpet. Not to mention too much water and furniture can cause furniture to warp and loose its integrity too.

When deciding on whether to clean your carpets yourself or let a professional so it for you ask yourself is it worth it. Professional carpet cleaning companies like SERVPRO of Eastern Niagara County are equipped with the equipment and training needed to get those carpets looking right the first time.

We have high powered truck mounts and industry leading cleaning methods that work. Plus we move your furniture for you too and save you time. Trust your carpet cleaning to the professionals. 

SERVPRO of Eastern Niagara County is here to help in any way.

Cleaning Air Ducts

4/22/2019 (Permalink)

Is it worth having your air ducts clean?  Getting the ventilation systems inspected should be a high priority on your to-do list. In most cases, the heating, ventilation and air conditioning (HVAC) system have been operating for some time without attention.  Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your business or home. 


   Clean air ducts benefits: 

  • Eliminates offensive odors
  • Reduces potential mold growth
  • Remediates bacteria, fungi and mold
  • Restore peak energy efficiency
  • Lowers indoor air pollution

Call us today for a free estimate : (716) 694-7776

Commercial Maintenance

4/22/2019 (Permalink)

It’s very important to keep up with your commercial maintenance needs because this can prevent damages to your property. Things like checking your hot water heater to see when the last time it was replaced or checking the condensation lines coming from your air conditioning unit are quick and easy preventative measures. These are just some of the things you can check to prevent damages to your home.

Most water damages come from a preventable source such as your hot water heater or air conditioning condensation line. With hot water heaters you should replace them every 8–12 years. Replacement will vary with the severity of your local weather, the design of the unit, quality of installation, and the maintenance your unit has received. With an air conditioner condensation line we would recommend cleaning it once a year to maintain a blockage free line.

There are plenty of websites that explain how to do these things yourself but we would recommend that if you are not a professional, you should hire a professional to perform maintenance on your home. Performing these two quick and easy checks can go a long way in preventing any potential issues. 

REMEMBER to call SERVPRO of Eastern Niagara County at 716-694-7776 when you need help

Why Choose us?

4/22/2019 (Permalink)

Why SERVPRO of Eastern Niagara County?

Why choose SERVPRO of Portsmouth over the local competition? SERVPRO is the leading restoration company in the United States & Canada, specializing in water & fire mitigation and mold remediation. SERVPRO of Eastern Niagara County offers biohazard & crime scene cleanup, along with cleaning services for air ducts & HVAC, vandalism, carpet, upholstery, & contents. 

SERVPRO is nationally known for making both commercial and residential emergency losses “Like it never even happened.” Here at SERVPRO of Eastern Niagara County, we have highly trained & certified project managers, technicians & office staff, who work together to make your remediation process flow as effortlessly as possible. Everyone in our office is personally involved in each job- from fielding calls & going out to job sites, to providing timely estimates, and answering customers questions & concerns. 

Our number one priority at SERVPRO of Eastern Niagara County is customer service & satisfaction. We take pride in our work and promise we will do the best job possible from start to completion to make your loss feel “Like it never even happened.”

716-694-7776

Being Prepared for April Showers' in your House

4/15/2019 (Permalink)

Living in the WNY can be quite exasperating at times.We never know what to expect so we have to be prepared for the unexpected. 

Here at SERVPRO, we are prepared to clean up your house fire on Monday - to your flooded basement on Wednesday. Here are some helpful tips to keep your house safe before and after experiencing inconvenient crisis. 

Important Warnings about Water Damage:

  • Do not go into rooms with standing water if the electricity is still on!
  • Do not use electrical appliances while on wet surfaces. 
  • Do not use any ordinary vacuum to remove any water. 
  • Do not lift tacked down carpet without professional help. 

After Experiencing Water Damage:

  • Use fans to circulate the air and assist with drying.
  • Use dehumidifiers if available. 
  • Remove as much water as possible by mopping and blotting. 
  • Wipe furniture dry. 
  • Lift draperies off carpet, loop through a coat hanger, and place the hanger on the draper rod. 
  • Prop up wet furniture cushions for even drying and place small wood blocks under furniture legs. 
  • Remove wet area rugs or other floor coverings.
  • Open furniture drawers, closet doors and luggage to enhance drying. 
  • Move photos, paintings, and art objects to a safe, dry location. 
  • Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature. 
  • Do not remove damp books from shelves. Leave tight to prevent pages from rippling. 
  • Control interior temperatures with heat or air conditioning. Keep interior temperatures between 70 and 80 degrees. 

Fire Damage : Process of Restoration

4/2/2019 (Permalink)

Fire Damage in Lockport NY Smoke Damage in Lewiston,NY , and Restoration, and the Process of Fire Restoration,

The process of fire restoration can be very involved. Private homeowners and companies can oftentimes be devastated by the damage caused by this kind of event. One aspect that gives peace of mind involves knowing when the right professional has been hired. That is one of the reasons why it is important to hire a firm that is associated with the Institute of Inspection Cleaning and Restoration Certification.  

Homeowners and business owners may be in shock from the initial devastation. It is important to try and follow the proper steps to achieve a complete fire restoration. Service providers that are associated with the Institute will have the following distinctions: current training, safety and health certifications, vast amounts of experience in restoration projects and the proper licenses and insurance information. Customers should also check all references and obtain price quotes prior to hiring anyone. Any contracts that are presented should be reviewed closely.

The first step in the process is to clean up as much of the existing area as possible. If the area is not immediately cleaned, soot residue and permanent damage can be left behind. If the homeowner or business owner does the initial cleaning, it is important to follow these steps. When cleaning, always use dust masks and open the area for proper ventilation. Clean from the ceilings to the floors and vacuum all floors and upholstery. Wash any items that are able to be laundered. Clean the outside with a pressure washer if available. 

If immediate clean up is not done, it can lead to devastating effects. Within minutes of fire and smoke damage, appliances and many items will discolor to a yellow hue. After a few hours, acid will stain bathrooms and many other areas of the home or business. Within days, walls will discolor permanently and items will begin to rust due to the acid residue.  Finally, after weeks the cost of clean-up will become substantially more expensive. The building and furnishings can be permanently damaged by the acid left behind. Soot residue will be layered throughout the home or business. For these reasons, it is vital to contact a professional associated with the Institute of Inspection Cleaning and Restoration Certification to utilize fire restoration techniques in an effort to return the home or business to a preloss state. One company or service provider should be able to handle the damage. The seal of Certification by the Institute should be shown on any provider’s website. This shows the customer the reliability and the expertise of the service provider.

Residue and smoky odors need to be removed immediately. Professionals will use the process of fire restoration to achieve satisfactory results. These providers will remove the source of the odor, clean any items that can be salvaged, get rid of any lingering odor with an odor counteractant and deodorizing fog. Finally, the provider will seal salvageable items to encapsulate odor and prevent further recontamination.

Homeowners and businesses that are educated in the fire restoration process are able to minimize the cost of repair. Professionals can be contacted in a timely manner to return the area to a preloss state.  By hiring the right professionals the victims can have some peace of mind during a very stressful time.

We are here to help with your fire damage clean up and restoration process : 694-7776

Flood Damage

4/2/2019 (Permalink)

Floods are the most common natural disaster in the United States. Whether you live near a coastline, near a river or eve in the desert, there is a potential for suffering flood damage. Unlike any other natural disaster such as hurricanes that have typical peak season, floods can occur anywhere and anytime.

Therese are some of the flood terms used to identify a flood hazard.

flood watch indicates that conditions are favorable for flooding to developed. Be prepared to move to higher ground.

flood warning means that flooding is occurring or will occur soon. If advised to evacuate, do so immediately.

flash flood warning means that flash flooding is occurring or imminent. Move to higher grounds immediately.

April Showers bring May flowers

3/29/2019 (Permalink)

April Showers do bring May flowers but they also bring flooding. Taking precautions can help minimize the damage that occurs at your home. The first thing you need to do is check with your insurance to make sure that you are covered. Coverage options vary depending on the insurance company so it is always a good idea to check and see what is available to you. Second, have your sump pump and chimney checks yearly and make sure your gutters are clean and attached properly. If water does get into your home it needs to be removed quickly and dried out properly so you don’t have mold growth in the future.  SERVPRO of Eastern Niagara County will respond to the problem and extract the water and start the remediation process to prevent mold growth at all affected levels.

Severe Spring Weather Tips

3/19/2019 (Permalink)

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. Take action to protect yourself, your family, and your business—before a weather event occurs and it’s too late.

April marks the start of the rainy season. Spring storms can bring several inches of rain in only a matter of hours or there can be consistent rainfall for days. These heavy rains can lead to severe flooding by over-saturating the ground, overfilling storm drains, or rivers spilling over their banks.

As one of the most common hazards in the United States, it’s important we prepare for the potential disaster that flooding can cause. Even if you feel you live in a community with a low risk of flooding, remember that anywhere it rains, it can flood. Just because you haven’t experienced a flood in the past, doesn’t mean you won’t in the future.

In order help prepare you for the possibility of a flood, we offer you these tips:

  • Build an emergency kit and make a family communications plan
  • Avoid building in a floodplain unless you elevate and reinforce your home
  • Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk
  • Install check-valves to prevent flood water from backing up into the drains of your home
  • Seal basement walls and floor with waterproofing compounds to prevent seepage through cracks
  • Always keep your gutters and downspouts clean to allow water to flow freely
  • Prepare a flood evacuation plan
  • Know how to safely shut-off utilities
  • Keep insurance and vital records in a water-proof box
  • Have a portable radio to listen for important current information

When your home sustains water damage from flooding, you should call SERVPRO of Eastern Niagara County immediately. Our professionals have the expertise to prevent or mitigate the devastating effects that water damage can have.

SERVPRO of Eastern Niagara County has the equipment and experience necessary to handle the most challenging water damage and removal situations and we are available around-the-clock. Call us at (716) 694-7776, and we’ll return your home back to normal, "Like it never even happened."

We Specialize in Flooded Basement Cleanup and Restoration!

3/19/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Western NY basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – SERVPRO of Eastern Niagara County

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Eastern Niagara County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 
716-694-7776