Recent Posts

Is There One Best Way to Restore Lockport Fire Damage?

8/6/2020 (Permalink)

soot and fire damaged stains on a wall Trust SERVPRO to Resolve Your Smoke and Soot Stained Lockport Home--"Like it never even happened."

Variants in the Smoke and Soot Characteristics Presenting During Lockport Residential Fire Damage Restoration Resolve Well When SERVPRO Professionals Are on the Job

One-size-fits-all cleanup approaches are popular for busy Lockport homeowners, limiting the products chosen in anticipation of routine housekeeping and occasional messes. A fire loss calls this attitude into question. If you decide to try to manage all the cleaning yourself or even pick out a few tasks to get out of the way before the professionals arrive, unfortunate circumstances are likely. If the professional evaluation and cleaning adaptations are not made, restoration fails.

Why Is Planning Fire Damage Restoration Such a Puzzle?

Lockport residents who feel the restoration of fire damage is merely another maintenance task are probably coping with their first smoke and soot cleanup emergency. The residues created when building materials and contents are unique and pose significant challenges to resolve. An all-purpose cleaner and a sponge can spread and smear the soot, failing to remove the residues adequately and exposing the structures and contents affected to the risk of corrosive damage.

The possibility of skin contact with or inhalation of potentially toxic substances also can pose health consequences. Different fuels in different parts of your home create smoke and soot residuals that vary widely and require individualized interventions even within the same room. Strategies to eliminate these residues must reflect this reality.

Who Can Assess Residues and Match Them with Effective Fire Restoration Methods?

SERVPRO ensures our work crews have the knowledge and skills offered by training through the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Standards developed by this international organization are research-based and evolve as innovations improve the options available. We use this knowledge base to craft a restoration plan that:

  • Links residues to cleanup methods and products proven scientifically to work
  • Enforces the use of safety controls including personal protective equipment (PPE) for our workers and containment of the workspaces to shield you and your family from hazards

SERVPRO of Eastern Niagara County has a trained workforce, proprietary cleaning products, and specialized equipment needed to achieve successful fire damage restoration. Partner with our highly-qualified team by calling (716) 694-7776.

What Should I do About the Water Damage in My Lockport Basement?

7/27/2020 (Permalink)

water damaged property Our technicians are always ready to help you when you need it.

SERVPRO of Lockport Can Remediate the Water Damage in Your Home Today!

What would you do if a pipe burst over your basement and caused water damage inside your Lockport home? Many people would hesitate to act due to the pure shock of the situation. It's not every day that catastrophe hits your home.

The best thing you could do if your Lockport home was suffering water damage is to immediately call for help. Minutes can make a difference in the remediation process. Here at SERVPRO, our technicians are expertly trained and have thousands of hours of combined experience on the job. We mean it when we say we're water damage experts.

How Can You Get the Water Out of My Basement Quickly?

Our SERVPRO technicians are trained to use advanced equipment designed to remove a significant volume of water swiftly. On your property, we can use:
    •    Portable submersible pumps
    •    Wet/dry vacuums
    •    Extractors

While these are only a few of the devices we can use on the job, they get the work done swiftly. Removing the water as fast as possible can minimize water damage and help the remediation process go smoother.

Once the Water is Out, is the Job Done?

Removing the standing from your home is only the first step of our job. After the water is removed, we can:
    •    Clean up any garbage from the area and pack up your belongings
    •    Remove furniture and send it to our facility for treatment
    •    Make flood cuts along the walls where necessary
    •    Set up drying equipment, such as dehumidifiers and axial fans

Our job is to ensure that we remove as much excess moisture from your home as possible. Doing so helps us prevent further damages from occurring, such as mold blooms. We strive to leave your home feeling like it did before the water loss happened.

If your home needs water remediation, don't wait. Speak with SERVPRO of Eastern Niagara County by calling (716) 694-7776. Our technicians are always ready to help you when you need it.

How Can I Avoid a Commercial Water Damage Situation in Lockport?

7/20/2020 (Permalink)

water damaged property SERVPRO of Eastern Niagara County at (716) 694-7776 for commercial water damage cleanup.

SERVPRO techs have the knowledge and training to clean up any type of water loss in your Lockport business

Commercial water loss situations happen in local Lockport business properties in various ways, but the one thing they all have in common is they need fast action to minimize the loss. While it is not possible to absolutely avoid a pipe break or flood damage, doing monthly inspections of your property and having environmental monitoring installed can assist in limiting damage.

What is the Best Way to Handle Commercial Water Damage from a Toilet Backup?

While a pipe burst or supply line issue can dump a large amount of water quickly within a business property. When the water contains solid waste and other sewage byproducts it requires professional cleanup as the water in Lockport is hazardous to come into contact with because it can include:
    •    Pathogens such as Hepatitis B and C  
    •    MRSA  
    •    E. Coli bacteria

SERVPRO technicians have the safety equipment to remove and dispose of the wastewater, also known as "black water," within the guidelines of municipal regulations. They also put up containment to keep any airborne droplets from spreading and wear respirators to inhibit any chance of accidentally aspirating contaminants during the cleanup.

Additionally, the odor is an issue with most types of water loss, and a huge issue when it is a black water situation. The technicians have access to various types of odor control equipment. In many instances, a multi-layered approach gets used so that both airborne and embedded odors get neutralized.

Before reopening the business, the techs scope the property and verify all the water got extracted, the property has been dried and disinfected, and no residual odors are remaining.

SERVPRO of Eastern Niagara County at (716) 694-7776 for commercial water damage cleanup. The certified technicians have the equipment and experience to handle water loss events, both small and large, to return your property to its preloss condition.

What Can I Expect from Professional Fire Damage Restoration in Lockport?

7/16/2020 (Permalink)

Fire damaged kitchen; charred cabinets, smoke damage on walls and ceiling Fires happen and are one of the most stressful events for homeowners. Call SERVPRO for fast remediation.

Trust that Your Property is in Trained and Experienced Hands When the SERVPRO Team Arrives to Restore Fire Damage at Your Lockport Home 

Fire damage restoration is uncharted territory for the typical Lockport homeowner. The fire and its aftermath are hard to respond to constructively if you have no previous context for what the process will be like or how long a restoration effort might last. It does not help you feel pressured to shorten the time taken to weigh the pros and cons of various approaches or choose among different disaster recovery companies. Finding a disaster recovery firm you can trust is the foundation for the best possible outcome. 

Why Is a Professional Response to Fire Damage So Essential? 

After being tasked with arranging for fire damage restoration in your Lockport home, the job feels overwhelming. One of the most constructive things available to bring your stress and anxiety under control is to partner with our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained workforce. Once you hear and see the confidence our managers demonstrate during the evaluation of your fire scene, you realize we can deliver on the promise of making the damage, "Like it never even happened." Collaborating with our team lowers your stress and allows you to manage the rest of your and your family's disrupted lives. 

Is It Typical for Restorers to Begin Implementing Water Mitigation Tasks Immediately? 

Unlike many other home maintenance or improvement projects that go through a bidding, awarding, and waiting process, when the SERVPRO team arrives and is given the go-ahead after a safety review, some of the interventions begin within minutes to hours. The progressive nature of fire damage is well-documented, with permanent harm occurring right away and worsening. Successful restoration is most likely when trained technicians begin best practices as soon as practical. We know this might feel rushed, but we assure you we are following well-established and research-based protocols, the implementation of which we are familiar and experienced in doing even though it is all new to you. Examples of actions to halt the damage and begin remediation can include: 

  • Removal of firefighting water and extinguishing chemicals
  • Disinfection and structural drying of wet areas
  • Containment of work areas with 1.6 mil polyethylene and sealing by negative pressure air scrubbing equipment to reduce airborne particulates lower the smoke odor load
  • Moving of contents to a non-affected space on your property, or a recommendation to pack-out furnishings, household items, and a range of other personal possessions to our production facility
  • Cleanup of charred and otherwise damaged debris 
  • Inspection of HVAC systems
  • Walkthrough of every space in your home, as fire residues disperse and float on super-heated air currents to deposit on any available surface
  • Evaluation of the soot and surface characteristics of soiled surfaces, matching the residues and their resting places with the products and techniques science and experience suggest work most effectively to clean, sanitize, and restore
  • Implementation of the residue removal plans indicated by the evaluation 

Why Do Restoration Technicians Wear Protective Equipment? 

Some of the most disconcerting after-effects of a Lockport household fire are warnings that your comfortable home has transformed into a hazardous environment. A primary reason experts discourage DIY restoration of fire damage is the residues' toxic nature, both airborne and settled onto surfaces. Our technicians use various personal protective equipment (PPE) to avoid skin contact with dangerous residues and minimize the inhalation of potentially unhealthy airborne particles and aerosols. The procedure used to don and remove the PPE protects you and your family from the toxic residues as it prevents tracking the hazards into areas of your home you might still inhabit during the project. 

Are There Ways Restoration Companies Help with Insurance Concerns? 

Restoration of your home after a fire event involves expenses, most of which you hope to find coverage from your home insurance policy. Documentation must be complete and convincing for the damage done to your home's structure and contents. We pledge to work closely with each residential customer and insurance carrier to ensure the data needed to substantiate claims is in place. Transparent communication is crucial, and we keep you informed and welcome concerns and questions now and into the future. 

You can rely confidently on the highly qualified and experienced managers and crews of SERVPRO of Eastern Niagara County when they respond to your fire restoration request. Our lines answer 24/7 at (716) 694-7776. We're Faster To Any Size Disaster.

What are Signs There is Still Water in My Home After I Cleaned It Up?

6/24/2020 (Permalink)

SERVPRO restoration equipment inside storage facility Take a peek inside our warehouse. This is just some of the equipment at our disposal to restore your home.

SERVPRO Knows Sometimes Water Loss can be Hidden Within a Lockport Structure and Needs Professional Help to Restore the Property 

To save money, and not realizing how bad it can get, many homeowners choose to do water damage cleanup on their own. The problem with this type of loss is the water can migrate rapidly within a structure and wind up in areas where it can continue to do damage until it gets extracted and dried. Signs of remaining excessive moisture include:   

  • Deteriorated sheetrock
  • Warped or bowed wood floorboards
  • Delaminated tiles
  • Musty odors
  • Visible mold 

Is Water Damage Repair Possible on Wet Sheetrock?   

When SERVPRO technicians assist local homeowners with water damage repair and restoration in their Lockport homes, it is a multi-layered process. Upon arrival, they scope the property and pay special attention to the walls and floors. Sheetrock gives away the hiding place of excessive moisture by buckling or warping. The techs can use their detection equipment to determine how far up the material the water wicked and cut above the damaged portion. These flood cuts help stop any further damage to the sheetrock and make the replacing sheetrock easy to fit in the space left open once the property gets dried.  

Special Attention to Mold During the Mitigation Process   

During training, SERVPRO techs learn extensively about mold as the naturally occurring airborne spores are always present indoors and outdoors. When conditions are right, they germinate and cause problems. The technicians have multiple treatments, both proactive and neutralizing if existing colonies are found, such as:  

  • Antimicrobial cleaning agents
  • Antimicrobial sealants
  • Abatement tools for dried colonies 

SERVPRO of Eastern Niagara County at (716) 694-7776 has a vast array of extraction and drying equipment to handle water damage repair and return your home to its preloss condition.  

More about Lockport.

What Are the Main Concerns of Flooding in My Lockport Home?

6/9/2020 (Permalink)

floating furniture in living room Do you have a major flood issue in your Lockport home? Call the restoration professionals from SERVPRO to mitigate your problem.

When Flooding Occurs, it Is vital to Protect Your Home, Belongings, and the Occupants as Much as Possible.

Flooding in your Lockport home can be an overwhelming situation that quickly spreads from the point of entry to other areas of the property. Understanding what threats exist with natural flooding and storm loss water penetration can ensure that the right steps get taken early to protect the house and its contents.

Flood damage in Lockport homes can mean several potential problems, from standing water to contamination. Addressing each of these individual conditions is a focal point of responding technicians and can utilize the full measure of our cutting-edge equipment, products, and technology. With an area that has seen flooding many times, Niagara County residents should consider what to do when these emergencies occur, and their role in making it “Like it never even happened.”

What Should I Do as Soon as Flooding Begins?

How you initially respond to an emergency is a critical element to the effectiveness of our SERVPRO team during this crisis. There are initial steps that you can take when you first recognize that flooding has started, but ultimately, the safety of your family should be paramount. Here are some steps that you can take when you first acknowledge floodwater penetrating the property:

  • Protect What You Can – It is not improbable to take some keepsakes and personal treasures with you on your way out of the house. You cannot make multiple trips because it might be unsafe once flooding gets too bad. Relocate some items that could become ruined by migrating floodwater.
  • Get to Safety – Protecting yourself and your family during this disaster should stand out above all other mitigation tasks. There is little that you can safely do in your home with active flooding, so clearing the way for our responding technicians can be equally as vital.
  • Contact our Professionals – While you might get tempted to consider contacting your insurance provider to learn what coverage options exist and what can be done about the disaster to your house, contacting our restoration team might be the first call you should make. Mobilizing our professionals can get critical mitigation, and emergency services started that can be instrumental in protecting your home.

What Emergency Services Can SERVPRO Perform?

Emergency services come before even mitigation tasks and are designed to stop the spread of floodwater, protect your belongings, and remove overwhelming threats for responding technicians. While this often involves our extensive roster of water restoration and bio-recovery professionals, it also includes our division of licensed residential contractors we have in-house. Some of the emergency services that our team can offer after a flood disaster include:

  • Extraction
  • Controlled Demolition
  • Content Management
  • Environment Cleaning

What Are the Primary Threats of Flooding?

Understanding the risks and threats that flooding presents in your home is a motivator to secure the appropriate professional cleaning and restoration services. Our SERVPRO team can work through many phases of mitigation, restoration, and reconstruction to offer a comprehensive solution to hazardous flooding conditions. Counteracting each of the potential threats of natural flooding in your home can reduce tear-out and rebuilding as well as unnecessary out-of-pocket expenses. Some of the potential risks of flooding include:

  • Saturation – Standing water can absorb into materials and allow water to migrate to new areas of the property. While surface water alone can be threatening, oversaturation can compromise affected materials and contents, ultimately forcing them to be discarded.
  • Structural Damage – Saturation alone can cause some degree of structural damage. Also, the penetration point, such as missing shingles on a roof, missing mortar in basement blockwork, or other entry points, presents a persistent threat to your home until repaired.
  • Contamination – Natural flooding must often get considered a blackwater event because it cannot get ruled out that rising water encountered bacteria, sewage, viral pathogens, or other contaminants.

Can SERVPRO Offer Repairs and Build Back as Well?

With a full division of licensed residential contractors, we can offer temporary construction solutions like board up and tarping upon arrival to a flooded home. These same professionals can undertake the repairs and full reconstruction of damaged structures whenever necessary.

Flooding presents multiple potential problems for your home. With a fast response and effective emergency services and mitigation solutions, our SERVPRO of Eastern Niagara County team can help. Contact us at (716) 694-7776.

How Can I Restore My Lockport Shop After a Plumbing Leak?

6/2/2020 (Permalink)

red open sign on storefront Lockport Small Businesses Rely on SERVPRO for Fast Water Damage Cleanup and Restoration

Breaks and leaks in your plumbing network can often damage ceiling systems and other exposed areas of your shop, but our SERVPRO team has the experience to help. 

Broken seals and damaged washers/gaskets around fittings of the plumbing system in your Lockport shop are not uncommon occurrences. Because much of the plumbing network is stowed neatly away above the ceiling, a minor leak could go unnoticed for several days before saturating enough of the ceiling system to reach the visible surface layer.

Restoring water damage in your Lockport boutique involves multiple approaches and sophisticated tools. Repairs and recovery must get started right away, as the leak can continue to penetrate materials and spread until it gets substantially worse. Ceiling materials are often the most directly affected initially from a leak. Repairing these areas quickly can often reduce or prevent the migration of water to the trafficked regions for the rest of the store.

How Can Structural Cavities Get Dried?

Once leak detection measures like audio equipment and thermal imagery have directed our technicians to the appropriate location for a break or breach in the plumbing, controlled demolition efforts can begin to expose the damage to allow for repairs. Drying the involved materials and the structural cavities involves multiple advanced tools and approaches, including:

  • Positive Pressure Systems
  • Negative Pressure Systems 
  • Centrifugal Air Movers
  • Desiccant Dehumidifiers 
  • Controlled Demolition

Does SERVPRO Manage Reconstruction After Water Losses?

Because portions of the exposed areas require discarding, build back and reconstruction are often elements of water loss recovery that must also get addressed With a division of licensed residential and commercial contractors, we can protect fixtures like the shelving of your store, your wares, and your reputation by offering a fast and reliable turnaround on getting your doors back open. Our business is to keep you in business.

No matter how damaged your shop might be after a water loss, our SERVPRO of Eastern Niagara County team can help. You can reach us anytime at (716) 694-7776.

Faster to your water damage in Niagara County

5/29/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Of Eastern Niagara County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Eastern Niagara County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –716-694-7776

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of ENC specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Specialize in Flooded Basement Cleanup and Restoration!

5/29/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your North Tonawanda basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today -716-694-7776

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Eastern Niagara County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us To Help ! 


North Tonawanda Flooded Basement

Sewage Back-up

5/28/2020 (Permalink)

When you are faced with a water damage in result of sewage back-up, it is important to take special precautions. Sewage can carry bacteria and viruses, which can cause health problems. When cleaning up an area effected by sewage, proper PPE must be worn. This will protect the individual who is remediating the situation. It is a very dangerous situation.

SERVPRO of Eastern Niagara Professionals have the training, skill and knowledge to properly clean up and remediate after a sewage back-up. Our crews will properly clean and sanitize the area that was affected. The porous materials such as drywall, wood, carpet and pad will need to be disposed of properly. They are unable to be cleaned and properly decontaminated. 

For more information or to schedule an appointment for our team to come out and take a look, please give us a call directly at 716-694-7776.