What our Customers say...
Robin and Michelle in particular were very thorough and also pleasant on the job !
I'm a property owner with several properties in WNY. I have used SERVPRO for over 8 years and have had great success, whether it's been a major cleanup with 2 inches of standing water in an apartment or our regular carpet cleanings. The carpets always smell and look great. I highly recommend them.
I had to enlist the services of SERVPRO after my sump pump stopped working and the majority of my finished basement flooded. My carpet was soaked, boxes soaked, so much ruined and the smell was horrible. For two days I tried to clean it myself, but it did seem to get much better, you could feel the moisture in the air. SERVPRO came in and examined the situation and made us feel confident they would be able to help without having to completely gut the basement. After a few days of running several very large fans and a dehumidifier everything dried out just like they said. Everyone from this location was very nice and extremely helpful. I am very happy we decided to go with them!!
Excellent Team ! Very thorough! Explained the whole process to me step by step!
Wonderful staff and owner !
Great team ! They did a great job! Quick at efficient
Prompt, professional, skilled - Very impressed with their overall work
Just continue to be as polite and agreeable as you have been !
A job nicely done - Thanks SERVPRO
Thanks for your help. We appreciate it so much.
Excellent, Very Courteous! Thanks so much for making the situation easy for us to handle.
Very professional Crew. They were very courteous and knowledgeable. We would recommend them to anyone. Thank you again !
Thank you for helping remediate my mold problem . Robin came to my home and she was very knowledgeable and friendly. We would recommend SERVPRO !
We would like to thank you for the job that you and your staff did ...and did well during this difficult time. You treated us and the situation with such respect and professionalism . We just want you to know that the way you handled the job and your understanding did not go unnoticed.
I just wanted to thank you for everything you and your team did for the Riviera Theatre following the flood in the basement. We greatly appreciate it!
Quick and efficient
Very professional and polite staff
Very fast and courteous crew ! Everything looks great!
Great Service ! It looks great !
The team was knowledgeable and great a-pt their job!
They were very prompt and personable. They did good work!
Excellent service and staff !
Very professional and helpful
The staff was very courteous !
The guys were great !
Excellent Service and Communication ! Great job. They were prompt and courteous . Great Staff ! I would highly recommend them !
Thank you for taking care and helping with this matter.
They did a great job cleaning our bath tub, thank you
Excellent, fast & professional work done by all involved . We are very happy.
Fast Cordial Service
SERVPRO cleaned a bathroom that was in terrible shape. The service was perfect for our needs! Thank you !
Excellent Job ! Thank you
Great job with mold mitigation in my bathroom. I would recommend SERVPRO to anyone
Just so you know the guys did a FANTASTIC job on the furniture and carpets! They are soooo clean looking.
"Your crew was prompt and professional , yet personal . They provided excellent service to our facility . Your crew exceeded my expectations . They were very detail oriented ,pleasant and very hard working . They handled a very difficult situation. The unit looked amazing and smelled even better. SERVPRO has HIGHLY TRAINED PROFESSIONALS ! We will certainly use them again ".
We were very pleased with their responsiveness and promptness. The workers did a great job cleaning up and there was no residual odor or grit afterwards. The workers also were very professional and worked diligently to complete their assignments. The supervisor did a great job keeping the process moving to allow us to reopen in a short period of time.
Adam was so nice and professional. You can tell he really loves his job and takes pride in his work.
Excellent Service !
"WIth such an unfortunate situation, Michelle & Robin helped me through by being so wonderful ! "
We will be calling for carpet cleaning very soon !
"We were very pleased with our experience with SERVPRO- Thank You "
"Thank you for getting here so quickly !" The crew was extremely accommodating ."
" Good job drying us out !"
" Michele always kept us informed of what was happening or what was going to happen. She was a pleasure to have in our home . I was nervous about this whole process and she really took this feeling away ." "Thanks to SERVPRO and especially Michele ."
" Thank you so much Len for coming to take care of the sewer back up " I will most certainly reccomend your company to others having similar problems ."
" From beginning to the end , this was the best company that has ever worked in our home , Thank You !"
" Very Good work ~ Would have them back !"
" Excellent Job...A LIFESAVER !"
Michelle and Robin were awesome!
" Just a quick note to say thank you ! Michelle , Robin, and PJ were excellent . Worth every penny!
Noel has an A + rating from the family. " I can't say enough about Noel's great work and manners. I as a mother would be proud to call him my son "
good, fast service
The Crew did a great job !
Very Timely and Professional Very Satisfied . Exceeded Expectations
I was very happy with their service. They did a great job!
Thank you for all your help- I will always recommend your company.
Thank you for a job well done and in an expedite manner.
Crew ( including Len ) was outstanding .
Just wanted to thank you for the wonderful work you did, good job and well done.
"Yesterday , I called and asked you to come and clean my carpet- Your people did - Just wanted to say How well they did. Very courteous and polite and did a great job. Thank you for your quick service and great price
Professional outfit, - Great people - well trained
Did a good job!
The entire team made this "water event " as painless as possible. I have only the highest praise the company and the workers who were at my house.
Huge Thank you to SERVPR of Eastern Niagara County! We had a kitten virus that we needed to clean up and they came out immediately to help us and were so kind to donate their service to the kittens! They were so professional and did an amazing job! I'd highly recommend you use them for any of your carpet cleanings, duct cleaning or emergency clean up needs. We are so blessed to have a business like that in our community!