Recent Posts

Here's Why Professional Water Removal Is More Effective Than DIY Methods

11/16/2017 (Permalink)

Save Money and Aggravation, Call SERVPRO for Water Damage Problems

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water extraction on their own instead of calling a professional. 
 
If you're in need of water removal in Western New York you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run. Here's why calling SERVPRO for professional water removal is a smart move. 
 
Professional water extraction works extremely well. 
While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage, plus we'll get your home's humidity back to an appropriate level. 
 
Many water emergencies are hazardous. 
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, expert attention to the problem is best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets. 
 
It's important to consider mold and mildew. 
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. While your flooring and possessions may look and feel dry, without proper water extraction and controlling humidity mold and mildew will thrive, cause off odors, and ruin your home's structure along with your possessions and furniture. SERVPRO technicians are skilled at protecting against the growth of mold and mildew and have effective strategies to combat it. 
 
At SERVPRO of Eastern Niagara County , we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us 24/7 at (716)694-7776

How to Prevent Water Damage from Rain

11/2/2017 (Permalink)

Western New York is experiencing some rainy days - which could cause major problems if rain water seeps into your home. One of the most common sources of water damage in a home is from rain water. It can enter through leaks in your roof, seeping in from the foundation, or even flooding into your basement. It is important to take the necessary steps to prevent water damage in your home such as:

Checking for proper drainage:

  • inspect your roof thoroughly for structural damage or holes
  • clear your gutters from leaves and other debris that could block the flow of water from draining into the yard

Install or Check Sump Pumps:

  • sump pump are very effective for keeping rainwater out of your house
  • have a professional check your sump pump to insure it is working properly once a year

Check sealant inside and outside foundation

  • make sure the tar sealant covering the inner and outer sides of the foundation are intact

Inspect the slope of your lawn

  • grading is the slope of your lawn and it should always slope away from your home to redirect the rainwater from flooding around the foundations

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Eastern Niagara County  can respond immediately to storm and flooding conditions.

5 Causes of water damage in the home:

11/1/2017 (Permalink)

Water will not damage my home I am careful, I do not live in a cold climate my pipes will not burst. Let us examine that claim. Do you have kids, Washing machines, dish washers, Ice makers in your refrigerator, air conditioners, tress on your property, an older home or gutters then you are at risk.

Kids love things they do not understand and they love to try and figure it out with their hands if possible. Water is exceptionally fascinating especially since a great deal of time is spent trying to teach them how to use a toilet and have a sense of personal hygiene. That being said the drains in the sink, bathtub and toilet are an immediate fascination. Watching what happens as water swirls around and slips down into the abyss of the drain. What is even more fascinating is watching what happens as it bubbles up over the rim and begins to flow all over the bathroom. Kids will put many things into a toilet to force it to overflow. Drains will be clogged with all sorts of toys backing up the pipes forcing flooding the bathroom.  

New technologies such as ice makers, dish washers and air conditioners have made our lives very convenient. Constant temperatures to keep us comfortable and ice when we want it for our favorite beverages and a hands free time free way to clean it all up allows us the finer things.  There is a price to be paid for these luxuries.

Sometimes they fail resulting in flooded homes, flooded basements or water damage in the kitchen. Maintaining these appliances is crucial in making sure you check for ever small leaks as they can seep under the floor, water damage in between walls to porous materials can quickly becomes costly. New technological advances in types of hoses and piping techniques can reduce this problem inspect your home regularly and update any older hoses and piping areas to avoid massive water damage to your home.

Air Conditioning units are designed to collect water in a drain and transport it outside. If a blockage occurs your living room can soon become a serious source of water damage. These units are usually put on some sort of wooden structure which can and should be inspected frequently. Should you see your wood floors with water running over them or your carpet is saturated please call a professional as it is already too late to clean up this water damage yourself.

Trees and nature, while many of us like the convenience of the modern world we still want the beauty of the natural one. So you surrounded your property with trees, bushes, shrubs and flowers. Trees are tall, strong, and very resilient many surviving 100’s of years. This is in part to their ability to seek out food and water. The pipes are full of food and water and due to the strength we admire in the branches so to rings true for their roots. Many times trees will break through weak spots in a pipe and drink from the water and soak up the nutrients from the sewage contained within them. The roots will continue through it growing within the pipe itself thus supplying it with a constant food and water source. Roots in a pipe can be a very big problem and a great source of trouble for sewage damage and water damage in and around your home.

Gutters can also cause serious water damage to your roof and attic areas. Many times these are unchecked due to lack of consistent access to these areas of  your  home. When gutters get clogged with leaves, and branches the water will no longer be able to flow down and seeks an alternative path, this is usually onto and through your roof. Once it gets through your roof the water damage will invade your attic and left unnoticed or unchecked can result in mold growth. 

So if you think that you would never have water damage in your home think again. Pipes bursting from the cold is not the only water damages your home. Be on the lookout and if you find something call a professional because you never know how long it has been going on.

 Remember: With any kind of water damage in the home, time is of the essence! Drying the home in three days or less prevents the growth mold.

SERVPRO of Eastern Niagara County is here to help :716-694-7776

Biohazard Clean up

10/12/2017 (Permalink)

Biohazard cleanup is also known as crime scene cleanup or trauma scene cleanup. SERVPRO of Eastern Niagara County's biohazard professionals provide this supportive service for victim’s families. During an emotional period for the customer, SERVPRO biohazard professionals have developed a keen sense of how to interact with the customer by providing a level of service victim's families need in a difficult situation. While the police and other responders may spend limited time with the family members, SERVPRO cleaning professionals work around the family longer, by performing the cleaning and restoration of the scene. By performing the cleaning and restoration, SERVPRO helps the family make a step beyond the tragedy, to hopefully carry on with their lives. Our staff is trained in all facets of property damage restoration, from training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, our staff is equipped with the knowledge to restore your property.

SERVPRO of Eastern Niagara County

716-694-7776

What Happens after a Fire

10/2/2017 (Permalink)

Here are some major or minor fire recovery tips for houses and apartments.

A special thank you to the firemen, policemen, industry professionals, lawyers, insurance agents and people who gave us their time, insight and real-life advice.

  • Be safe, be smart.
  • Depending on the damage, the fire department may allow you to take your personal belongings (clothing, - jewelry, important documents). If you remove anything, you may have to fill out a form with the fire department listing each item. You will not be allowed to take certain items (i.e. couches, TVs, computers, appliances) as they may have caused the fire.
  • If your car is burned or very damaged by debris, do not start it or move it. Fire officials will tell you when you can move your car.
  • Ask an on-site fire official for a fire department contact in case of questions after the fire.
  • Ask for the approximate date and time for the initial walk-through of your property. For safety purposes, you MUST- be escorted; this is especially true if there is structural damage.

-http://www.whathappensnow.com/getHelp.cfm?cat=2&sub=2

October is Fire Prevention Month

10/2/2017 (Permalink)

About Fire Safety & PreventionDid you know that if a fire starts in your home, you may have just two minutes to escape?The most effective way to protect yourself and your home from fire is to identify and remove fire hazards. 60 percent of house fire deaths occur in homes with no working smoke alarms. During a home fire, working smoke alarms and a fire escape plan that has been practiced regularly can save lives. Fire Safety Tips -Talk with all household members about a fire escape plan and practice the plan twice a year.-Test smoke alarms once a month, if they're not working, change the batteries.-If a fire occurs in your home, GET OUT, STAY OUT and CALL for help.-Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Preparing and Preventing a Home Fire - Steps You Can Take Now

-Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.

-Never smoke in bed.

-Talk to your children regularly about the dangers of fire, matches and lighters and keep them out of reach.

-Download the Monster Guard: Prepare for Emergencies mobile game to teach kids about fire safety and other disasters.

-Turn portable heaters off when you leave the room

Smoke Alarms

-Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

-Teach your children what smoke alarms sound like and what to do when they hear one.

-Test smoke alarms once a month, if they're not working, change the batteries.

-Smoke alarms should be replaced every 10 years. Never disable smoke or carbon monoxide alarms.

-Carbon monoxide alarms are not substitutes for smoke alarms. Know the difference between the sound of smoke alarms and carbon monoxide alarms.

Fire Escape Planning

-Ensure that all household members know two ways to escape from every room of your home.

-Make sure everyone knows where to meet outside in case of fire.

-Practice escaping from your home at least twice a year and at different times of the day. Practice waking up to smoke alarms, low crawling and meeting outside. Make sure everyone knows how to call 9-1-1.

-Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

Cooking Safely

-Stay in the kitchen when frying, grilling or broiling food. If you leave the kitchen, even for a short period of time, turn off the stove.

-Stay in the home while simmering, baking, roasting or boiling food. Check it regularly and use a timer to remind you that food is cooking.

-Keep anything that can catch fire-like pot holders, towels, plastic and clothing- away from the stove.

-Keep pets off cooking surfaces and counter tops to prevent them from knocking things onto the burner.

Caution: Carbon Monoxide Kills -Install carbon monoxide alarms in central locations on every level of your home and outside sleeping areas.-If the carbon monoxide alarm sounds, move quickly to a fresh air location outdoors or by an open window or door. -Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning devices inside a home, garage, basement, crawlspace or any partially enclosed area. Fire Damage Repair and RestorationFires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO Franchise Professionals

  • Provide 24/7 Emergency Service
  • Highly Trained Fire and Water Restoration Specialists
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry with over 1,650 Franchises
  • Preferred Vendor for Many National and Local Insurance Companies
 

The Fire Damage Restoration Process

SERVPRO Franchise Professionals know just how devastating a fire can be. Fire and water damage can leave your house unsafe and unlivable. They're trained to clean and restore your home with as little disruption as possible. Learn more about the fire damage restoration process.Step1: Emergency ContactStep 2: Inspection and Fire Damage AssessmentStep 3: Immediate Board-Up and Roof Tarp Service (if needed)Step 4: Water Removal and Drying (if water damage is present)Step 5: Removal of Smoke and Soot from All SurfacesStep 6: Cleaning and RepairStep 7: Restoration SERVPRO of Easter Niagara County 716-694-7776

Its time to have your air ducts cleaned

9/25/2017 (Permalink)

If we’re keeping our HVAC system at home clean to keep our family happy and healthy, why no extend the same service to our customers? Businesses sometimes tend to overlook or simply forget about certain aspects of their maintenance checklist and one that is often forgotten about is air duct cleaning. Dirty ducts can create all sorts of problems from odor to circulating mold or other contaminants throughout your business. SERVPRO of Eastern Niagara County is Here to Help! Below are some benefits to cleaning your air ducts:

  1. Improved indoor air quality
  2. Greater HVAC system efficiency
  3. Longer HVAC component lifespan
  4. Air duct cleaning conserves energy
  5. Air duct cleaning will save you money in the long run

You may not need to clean your air ducts every year, but it is something that you should keep maintained routinely!

SERVPRO of Eastern Niagara County is here to help : 716-694-7776

The heat is on

9/25/2017 (Permalink)

Western New York is preparing for a very HOT beginning of the week.  For it being fall time , the weather is very unseasonable . 

Temperatures have already reached the 80’s and we know extreme heat is on its way.  Extreme heat affects us all, but especially the elderly as well a small children.  If possible those people would want to stay out of the sunlight, and in a perfect world indoors where it is air conditioning. But let’s be real… That is not real life!

In the area we live we have little choice but to work and play in extreme heat. But there are some precautions we can make to stay safer and healthier. You always want to wear loose-fitting and light colored clothing if possible. To protect from burns generously use sun screen. Watch for signs of heat exhaustion. Signs of heat exhaustion according to the Center for Disease Control include heavy sweating, clammy skin, weakness, nausea or vomiting, and even fainting. These symptomsshould be taken seriously as heat exhaustion can lead to heat stroke, which can be life threatening. If you suspect someone is suffering a heat stroke call 911 immediately, get them somewhere cool and try to reduce their temperature with wet towels or a cool bath.

Our part of the county is also known for humidity. Humidity can make the temperature feel up to 15 degrees hotter. This measured in the heat index. Always be aware of the heat index when you are working or playing outdoors this summer.

Please don’t forget about the four-legged family members this summer either. Make sure they have plenty of water. Refresh the water daily as water will get very warm in the elements. Consider bring them indoors if possible on extremely hot days. Never leave an animal in a vehicle for any length of time.

Reference: cdc.gov

National Preparedness Month

9/13/2017 (Permalink)

Different types of disasters and emergencies happen in communities across the country, but there are key steps that every household can take to be better prepared for them. If you do nothing else this month, take time to create a disaster plan including an emergency escape plan.

Make a clear plan of what to do in an emergency and in case of an evacuation.

Identify clear roles for everyone in the house.

Discuss how to prepare and respond to emergencies that can happen at home, work, and school.

Make a list of all the important things you may forget when in an emergency.

Have a disaster kit assembled for everyone in the house.

Have an out of the area emergency contact person saved on a smartphone.

Practice evacuating your home twice a year, especially if you have kids or pets. This makes it a routine and can make a real emergency situation less stressful.

According to the Red Cross there are many disaster apps now available for smartphones and tablets that can be downloaded to help with emergencies. Some of these apps include a full emergency app, tornado, hurricane, earthquake, wildfire and flood apps. If any of these disasters are common in your areas I would recommend downloading the corresponding app. With these apps you can know when to evacuate, where a shelter may be located, and exactly where the disaster occurred.

Go to: http://www.redcross.org/get-help/prepare-for-emergencies/mobile-apps for more information

Fall Cleaning

8/25/2017 (Permalink)

Did you know? The air in your home is 10 times more dirty than the air outside.

During the Spring and Summer months, allergens accumulate and fill areas of your home or office with dust, dust mites, animal dander, mold and other unhealthy elements. Unless you address the situation now, the air quality will continue to deteriorate.

Your friends at SERVPRO of Eastern Niagara County want to ensure that you and your property are properly prepared for the upcoming season. Therefore, we would like to offer you some helpful tips that will adequately prepare your property for the Fall:

  • Eliminate mold and mildew indoors by cleaning under the refrigerator, washing and disinfecting garbage cans, scrubbing bathrooms, and cleaning or changing shower curtains
  • Remove any wet debris from around the home or office, as mold spores are airborne particles that can easily float indoors
  • Schedule to have your chimney cleaned within the next month. Excessive buildup of creosote and debris, as well as miscellaneous branches, leaves and animal nests can create a dangerous situation as it increases the potential to spark a chimney fire.
  • Remember not to ignore your ductwork, vents and HVAC systems. Unnecessary dirt and debris can pose a serious threat to the health of your family or employees if they are not properly maintained.

SERVPRO’s licensed technicians can provide all of the remediation and cleaning services necessary for the upcoming season. A proper cleaning will combat all particles that infiltrate your property and provide for a safe and worry-free environment by:

  • Enhancing your indoor air quality
  • Improving overall air circulation
  • Eliminating built-up dirt and contaminants
  • Extending the life of your heating and cooling systems

Call the professionals at SERVPRO of Eastern Niagara County at (716) 694-7776 and rest easier this Fall knowing your property is clean and out of harm’s way.