Recent Posts

Animal Feces in home

8/15/2018 (Permalink)

Animal Droppings in Homes

If you find animal droppings or feces somewhere in or around your home, chances are you've got a nuisance animal problem and need a professional to remove animal droppings. Most commonly people find rodent droppings in kitchens, animal droppings in basement, garages, animal droppings in attics and rodent droppings in home. Animal droppings in basement areas can also be problematic. If you have found animal droppings in any of these areas of your home, it is best to contact a SERVPRO of Eastern Niagara County professional to help inspect the situation and safely remove animal droppings to get rid  of animal dropping hazards.

Animal Droppings Cleanup

Water Damage Recovery’s team of well-trained technicians can take care of any kind of animal feces clean up. Our protocol is the same as for mold removal. We take animal droppings clean up very seriously and treat animal feces as a biohazard.

We only use top-quality products and equipment to take care of the odor and pathogen removal. Eco-friendly, plant-based, anti-microbials are used by our technicians to clean every inch of the contaminated area. Our skilled technicians are highly trained to deal with any animal waste clean-up situation.

It's the Water you don't see

8/9/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to handle every water problem as a serious problem that will affect your property. Our service technicians have the training and equipment to find and dry unseen water before secondary damage occurs. The proper equipment makes a measurable difference in reducing the damage and expense during a fire or water damage event. 

When time matters, technology and equipment must be counted on to work, here are just a few of the tools our technicians use to do their job and restore your property.  

Moisture sensors are used to detect moisture in carpets, baseboards and walls. 

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate reading, allowing technicians to monitor the drying process. 

Thermohygrometers measure temperature and relative humidity. When armed with this information, technicians can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but  also to disinfect and deodorize. 

Ultra Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard to reach areas. 

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles. 

These are just a few pieces of the professional grade equipment that each SERVPRO technician is trained to use to help ensure your property is completely restored

Make a Plan

7/19/2018 (Permalink)

Every home should have a fire escape plan. According to the American Red Cross, homeowners shouldn’t just have a plan of escape for a fire but have a plan and practice it twice a year. Home fires cannot be predicted and can happen to anyone. If you’re making preparations to prevent home fire, you should also prepare for what you and your family would do if you have one. Here are some tips from the American Red Cross in making a plan for your home.

  • All members of the household should know two ways to get out of every room.
  • Consider escape ladders for sleeping areas or homes on the second floor or above. Learn how to use them and store them near the window.
  • Pick a place outside for everyone to meet and make sure everyone knows where it is.
  • Practice your home fire drill until everyone in the household can do it in less than two minutes.
  • Practice waking up to smoke alarms, low crawling and meeting outside. Make sure everyone knows how to call 9-1-1.
  • Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

http://www.redcross.org/news/article/A-Home-Fire-Escape-Plan-Can-Save-Your-Life

Once the safety for your family is established, the next steps to come will be home recovery. SERVPRO® will work with you from widow and roof board up to assisting with the final stages of move back & rebuild.

If you have a fire : SERVPRO of Eastern Niagara County is here to help with fire damage clean up

716-694-7776

Professional Hoarding Services

7/6/2018 (Permalink)

When discovering a hoarding situation at a home of a family member or friend, it is necessary to find the right professional help to assist with the dilemma. You need a company that specializes in cleaning services from packing to biohazard cleaning. SERVPRO of Eastern Niagara County is first call you should make. Here are the top reasons why you should hire SERVPRO.

Ensure Safe Removal of Items

Hoarders typically collect excessive amount of items, including newspapers to trash. As these items pile up in a home. This can create a serious safety hazard, plus offer an environment for unwanted pests. It is best to hire a company with knowledge to remove the debris in a safe manner.

Avoid Contact with Hazardous Materials

Hoarder homes become a breeding ground not only for pests, but for possible unsafe pathogens. During a cleanup, proper protective equipment should be worn to protect the body. SERVPRO has the necessary tools to safely complete the job.

Perform Complete and Thorough Cleaning

SERVPRO has the knowledge and resources to restore the home to a nearly pristine condition.  By doing so, the company will provide a safe living environment for all that reside in the home.

694-7776

9 Things You Should Know About Mold

7/6/2018 (Permalink)

The Best Ways to Control Mold Growth is to Control Moisture

Mold is part of the natural environment and can be found everywhere, indoors and outdoors.  It is not usually a problem unless it begins growing indoors.  The best way to control mold growth is to control moisture.

Here are a few tips regarding mold and moisture in homes, schools, multi-family and commercial buildings.  Mold can have a big impact on indoor air quality.

  1. Always seek advice from a professional if you have more than ten square feet of mold, and always use the proper personal protective equipment (PPE) to ensure your safety.
  2. There is no practical way to eliminate all mold and mold spores in an indoor environment. The way to control indoor mold growth is to control moisture.
  3. If mold is a problem in your home or school, one must clean up the mold and eliminate sources of moisture.
  4. Fix the source of the water problem or leak to prevent mold growth.
  5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
    • Venting bathrooms, dryers and other moisture-generating sources to the outside.
    • Using air conditioners and/or dehumidifiers.
    • Increasing ventilation.
    • Using exhaust fans whenever cooking, dishwashing and cleaning.
  1. Clean and dry damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
  2. Reduce the potential for condensation on cold surfaces by adding insulation (i.e. windows, piping, exterior walls, roof, or floors).
  3. In areas of perpetual moisture, do not install carpeting (i.e. near drinking fountains, classroom sinks, or on concrete floors with leaks or frequent condensation).
  4. Mold can be found almost anywhere. It can grow on virtually any substance, providing that moisture is present (i.e. wood, paper, carpet, food).

If you see signs of mold, call SERVPRO of Eastern Niagara County (716) 694-7776

When a home or business suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in as little as 48-72 hours.  Since mold can produce allergens and irritants, you will want a trained, experienced professional to properly resolve the mold infestation.  If you suspect that your Bear, DE home or business has a mold problem,  SERVPRO Of Eastern Niagara County can inspect for any visible mold, and remediate it from your property.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

Flood Damage

7/6/2018 (Permalink)

Finding flood damage in your home can create quite a bit of stress; after all, no one likes discovering that their living room has been turned into a water recreation facility. As a result, many homeowners are likely to panic and make poor choices in the hours that follow. You can avoid these mistakes by following the flood damage checklist below:

Ensure your safety

Once you see a flood of water in your basement, it may be tempting to go charging right in, but this is generally a bad idea. First, you need to ensure that you're safe. If the power is still on, you could be electrocuted. Additionally, sewage will make you ill, and the water from flood damage can conceal sharp objects to cut yourself on.

Shut off the water source

Now that you know you’re safe, next you need to ensure that the source of the water has been taken care of. Sometimes, this is as simple as turning off a water supply valve. However, more complex problems, like a flooded sewer line, could actually take a few hours. It's a good idea to call the appropriate professional, like a plumber, right away to give them time to start driving out to your flood damaged property.

Call your insurance

Sure, it's tempting to have your first call be to a flood damage clean-up professional, but there's a chance that your insurance doesn't contract out with them. Instead, it's better to have your insurance's claim number programmed into your phone. Call them, report the flood damage, and then call a professional they contract out with.

Call a clean-up crew

Most flood damage clean-up  projects are just too large for you to tackle by yourself. Besides, depending on where you live, you'll likely have mold to clean up afterwards as well. Any money spent on a flood damage clean-up crew will likely be well worth it.

Take pictures and document damage

Your insurance policy will need proof of flood damage if they are going to write you a check. When you're on the phone with your insurance company and the clean-up crew, take photos of the flood damage. Make sure to get detailed photos of valuable items.

If you've planned well, you'll also have pictures of your home in an undamaged state. This lets you prove the state that your house and items were in before the disaster.

Remove what can be saved

Once you've ensured that the area is safe, you have help on the way, and you've thoroughly documented the flood damage, you can begin to remove items out of the area. A word of caution: water is extremely heavy. Any water soaked items will weigh a lot more than you expect. Please, be careful not to injure yourself.

Begin the remediation process

This is where professionals will come in handy. During the remediation process, all excess water will need to be removed, the humidity will need to be brought down to an appropriate level, mold prevention steps will need to be taken, and damaged drywall or flooring will need to be replaced. All of this is a lot of work for one person, so please get professional help.

SERVPRO of Eastern Niagara County is locally owned and operated and serves WNY

SERVPRO of Eastern Niagara County fully certified water removal staff can perform a complete flood damage assessment to your home of office, and then recommend and follow the industries standards to get your water removal restoration repaired properly available 24 hours a day.

Bathroom Flooding

7/5/2018 (Permalink)

Bathroom flooding can be very destructive and damaging to your home. Flooding can lead to potential health and safety risks if not handled properly. Bathroom flooding is especially problematic because it can happen at any time of the day or night. You should know several things about bathroom flooding situations.

Causes of Bathroom Flooding
Bathroom flooding can be caused by several things. Clogs are very common. Clogs deep in your plumbing can force water back up and out of your sink, tub or toilet. Drain problems can result in flooding. This includes a jammed drain or a drain that is filled with hair or toilet paper. The drain will stop the water from reaching the pipes. A pipe connected to a fixture could actually burst because of corrosion, age or water pressure problems. A final cause could be frozen pipes that block the drains.

How Bathroom Flooding Can Harm Your Home
Bathroom flooding can do a large amount of damage to your home and possibly your health. The water can start to rot away the beams that make up the structure of the floor, walls and ceiling beneath. Severe flooding can reach your basement and damage the foundation or appliances like water heaters. Flooding can actually start to corrode other pipes in the bathroom. The water can cause toxic mold to start growing. You might catch a disease or infection if you come into contact with wastewater. Even sewer gases that come up can lead to respiratory problems and eye or nose irritation.

Bathroom flooding can be very destructive and damaging to your home.

How to React When Bathroom Flood Starts
You need to act fast when bathroom flooding starts. Attempt to shut off the water from a safe location. Avoid touching or standing in wastewater from toilets or backed up drains. Attempt to contain the flooding if possible so that less of your home is damaged. Do not flush toilets. If you have towels and mops, then try to minimize the amount of standing water on the ground. You must also contact a professional water damage restoration company immediately to deal with the problem.

The Importance of Contacting Professionals
You always want to contact restoration professionals when you have a bathroom flooding situation. Professionals will know how to prevent mold growth and how to remove all the water from your bathroom safely. They will attempt to salvage as much as possible. You want to rely on a restoration company to repair water-damaged areas for maximum safety. You should always call a restoration company when you encounter flooding in your bathroom.

Preventing Bathroom Flooding
You can prevent some bathroom flooding situations by watching what goes into the drains. Do not put large amounts of toilet paper, food or other objects in toilets and sinks. Keep solid items out of drains. Have your pipes and plumbing inspected regularly to avoid corrosion and burst pipes. Have your sewer lines and drains professionally cleaned once every one to two years. Call plumbers as soon as you see slow drains or frequent clogs. Just a few simple actions can prevent many bathroom flooding situations.

When home or commercial disasters occur, SERVPRO of Eastern Niagara County is here : 694-7776

Crime Scene and Trauma Cleaning Services

6/29/2018 (Permalink)

Need Trauma or Crime Scene Cleanup? Call SERVPRO of Eastern Niagara County at 716-694-7776

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of Eastern Niagara Count will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Need Trauma or Crime Scene Cleanup? Call Today –716-694-7776

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Summer Storm Damages in Commercial Properties

6/29/2018 (Permalink)

SERVPRO of Eastern Niagara County is here to help both commercial and residential properties. 

In some areas of the country, rain is almost a daily occurrence during summertime, and summer storm damages are something to be prepared for. Flooding can be a summer storm hazard, and that can be inconvenient and even dangerous. Possessions can be ruined, and the structures of homes and businesses can be negatively affected. A professional water damage restoration company can be a vital resource during such times; such companies are able to complete all necessary repairs in a timely and efficient manner.

While storms can’t be predicted much of the time, education yourself in the most common areas vulnerable to storm damages will help you be prepared to handle such an event. Some areas of your home or business are going to be more apt to experience damage than others during storms, such as low-lying areas like basements and cellars which can be flooded.

Here is a list of the three most common areas that suffer from summer storm damages:

  • LOW LYING AREAS

Basements and cellars, the lowest parts of a house or building, need to be watched during wet weather since they have a number of easy entry points for water. If there is heavy rainfall during inclement weather, or if the building is near a body of water such as a lake or river, they are going to be in danger. Keep an eye open for cracks in the foundation, ceiling, and walls of these areas!

  • ATTICS, ROOFS, AND GUTTERS

A damaged roof, either from weather or fire, is susceptible to water damage, and the areas underneath it will suffer. A small leak can turn into a big problem before you know it. If rain gutters have not been properly maintained, you may experience some problems stemming from standing water - even indoors.

  • WINDOWS, DOORS, AND ENTRYWAYS

Keep an eye on your doors and windows. If they are not properly sealed against wet conditions, you will know it right away. Entryways are also a potential problem area; make sure they are free of standing water and debris so that people don’t get hurt.

Our team of professionals here at SERVPRO of Eastern Niagara County are experienced in repairs and cleanup from damages caused by water and fire. You can call us at 716-694-7776 24/7! We are always here to help!

Work Place Water Damage is Restored by SERVPRO

6/26/2018 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 

 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken pipes and plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Eastern Niagara County will get you back up and running again. Call us anytime 24/7 at (716)694-7776 for fast help.